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Vice President Resume

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PhiladelphiA

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SUMMARY

  • Expatriate and Multi - National Assignment Manager
  • Global Mobility Policy Benchmarking Innovator
  • Global/Domestic Freight Forwarding Coordinator
  • Global Financial & Compensation Services Analyst
  • Global Supply Chain Service Excellence Champion
  • Global Immigration and Tax Compliance Partner
  • Global/Domestic Relocation Services Expert
  • Compelling Presenter and Communicator
  • Methodological Implementation Project Manager
  • Strategic Organizational Needs Assessment Planner
  • Adept Trainer and Mentor
  • SAP CRM/R3 Superuser
  • Quality Service System Auditor (ISO 9002)

PROFESSIONAL EXPERIENCE

Vice President

Confidential, Philadelphia

Responsibilities:

  • Leader of teh global service delivery staff dat ensured TEMPeffective training, development and communication of company strategy policies and processes, resulting in annual employee survey “best workplace” recognition.
  • TEMPEffective collaborative manager who diffuses and resolves escalated technical and service issues wifin 24-48 hours.
  • Global supply chain and cross functional champion who identifies non-conformances dat halp eliminate compliance risk and ensure mobility timelines are met.
  • Industry leader who harmonizes service delivery by leveraging supply chain relationships and meets client SLA’s.
  • Analytical auditor of teh service offering, value and TEMPeffectiveness of supply chain, and ability to source/qualify/on-board prospective vendors.
  • Expert on industry policies and practices against teh external market dat guarantee best practices.
  • Recognized contributor in external conferences, seminars, and special interest groups.
  • Architect of policy design, implementation and communications dat reduce exceptions and achieve cost savings.
  • Administrator of ISO 9002 quality service system dat brings consistency to service delivery by identifying and eliminating service deficiencies while fostering staff developmental growth through training and process improvement.
  • TEMPEffective global leadership team member who works collaboratively wif internal/external partners on cross-functional projects dat achieve corporate goals.
  • Efficient facilities manager and international/domestic freight forwarding expert (AIR/SEA/LCL/LAND/Van Line) of a 38,000 sqft household goods moving/storage operations warehouse.

Global Mobility Manager

Confidential

Responsibilities:

  • Coordinator of 3,000+ global mobility services to 1,000+ global and domestic transferees for 30+ clients while maintaining a personal customer satisfaction score above 96%.
  • Proactive administrator of global mobility services to assignees who eliminated service failures by meeting and exceeding customer expectations.
  • Creator of client customized reporting via SAP, Business Warehouse, and Excel programs.

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