CAREER SUMMARY

Senior IT Manager, Program/ Project Manager, with a strong technical background, currently pursuing PMI certification. Special expertise in team building, effectively integrating new/modified processes/systems intan existing organization, and managing development teams and projects ranging from 100,000 t2.2M in the automotive/health care industry. Exceptional analytical, organizational, and communication skills. A proven track record in delivering critical projects 1M on time, within budget, and with a high level of customer satisfaction.

Technical Skills

• Databases Oracle, Access 2.0/97, DB2, SQL Server, IMS DB, DMS
• Languages COBOL II/370, Visual Basic 5/6.0
• Operating Systems MS Windows 95/98/NT/XP/2000, DOS, MVS, UNIX/LINUX
• Software Word, Excel, PowerPoint, Word Perfect, MS Project, Project Workbench,
• SQL, COBOL Workbench, Xpeditor , Documentum, Informatica
• Tools eRoom, eTracker, SharePoint, Planview, ChangeMan, PUPS,
• ITIL Change Management, Instant Messaging, WebEx, AudiConference
• Training 6-Sigma, Diversity Awareness, Time Management, Green Belt,
• Project Management, Customer Satisfaction
• Methodologies SDM, RAPID, Waterfall, Ford SLC SDLC

PROFESSIONAL EXPERIENCE

Confidential

Project Manager,

• Responsible for managing BI projects for Blue Cross Blue Shield of Michigan BCBSM .
• Involved configuration updates texisting BCBSM software and/or developing new programs taddress a particular business need.
• PM for twmajor projects 500k tsupport new business requirements.
• Managed twBA's, and a team of Mainframe, SQL, and offshore Informatica developers.
• Configured existing BI software for multiple new BCBSM accounts.

Project Manager,

Confidential

• Responsible for managing projects for Blue Cross Blue Shield MI, MA , and Wellpoint.
• Assigned as a Project Manager on a NASCdriven Accums project 1.3M .
• Project involved managing a cross functional team from NASCO, Blue Cross Blue Shield MI, MA , and Wellpoint.

Confidential

Principle Consultant,

• Responsible for managing projects and incidents on UHG's COSMOS claims system.
• Managed a team ttrack, report, and resolve application and infrastructure incidents.
• Assigned as a PM for a critical DTR project managing three developers and one DBA.
• Developed six new programs, enhanced E8 programs most complex programs in COSMOS , and performed database tuning.

Confidential

Program Manager

• Responsible for implementing a PMfor UHG in Southfield, MI.
• Established and rolled out new processes, documented existing processes, and trained project teams consisting of 100 CIBER employees Program Managers, PM's, and Project Coordinators .
• Managed 50 projects and budgets 1M for five of UHG's General Funds.
• Created initial project plans, worked directly with the project managers, managed budgets, and provided status tsenior UHG personnel.

Confidential

Project Manager,

• Responsible for transitioning Blue Cross Blue Shield's New Jersey Medigap program over tthe NASCplatform.
• Assigned as a Project Manager on a major BCBS Medigap project 2.2M .
• Project involved implementing existing and new Medigap products, and converting membership and claims history tthe NASCplatform.

Confidential

Project Manager,

• Responsible for implementing Health Care systems within Trinity's Ministry Organizations.
• Senior Project Manager on twmajor Document Imaging Projects 1M and four small tmedium size projects all supporting the collection of Electronic Health Records EHR .

Confidential

Project Leader,

• Responsible for implementing new accounts on the BCBSM NASCplatform.
• Led a cross functional team in the implementation in one of the largest BCBSM account.

Confidential

A global automotive industry leader which manufactures and distributes automobiles.

PortfoliManager,

• Responsible for six Enterprise Data Repository EDR Documentum applications. Managed a project staff of twBusiness Analysts, four Project Managers, and ten web developers. Managed four EDR projects, six support teams, and a 1M annual support budget.
• Directed an off-shore development team in India which implemented a Global Assets Records Management System with a 1.3M budget. This was the first project in EDR that was successfully implemented using off-shore developers.
• Implemented a critical Discovery Project, with a 750k budget, which enabled the Tax Office tprocess all tax returns electronically, reducing processing time by 25 .
• Managed the Case File Management Program, with a 1M budget, which enabled the corporate lawyer's direct access topen and closed litigation cases. The director of the Office of General Council indicated that this was the best project in his tenure at Ford.
• Facilitated the purchase and installation of an Archivists software package for tracking historical items within the Henry Ford Museum. Reduced IT project costs by hiring a BA with solid PM skills, project delivered under the 250k budget.
• Delivered 50 smaller projects with 100k budgets. Ensured that all projects followed project management methodology regardless of their size

Program Manager,

Confidential

• Managed one Project Manager, twBusiness Analysts, one network specialist, and two
• Ernst Young consultants with a 650k budget for the Human Resource IT Separation.
• Represented Ford as the HR specialist tfacilitate the transition of 100 HR applications tVisteon. Key HR resource was reassigned during the project with nimpact tproject.
• Implementing Project Orange was Ford's critical project in 2004 since it was the equivalent of creating a Fortune 500 company in a one year span.
• Application Supervisor, Confidential
• Managed production support team for Company Vehicle applications, supporting all company vehicles with a user base of all active and retired employees. Managed 10 developers supporting mainframe and web based applications.
• Managed the tracking, reporting and resolution of application and infrastructure Incidents
• Project Manager/Application Supervisor, Confidential
• Co-managed a Client Server Project 2M with a Microsoft Solution provider, three Ford IT developers, and three Audit Managers.
• Implemented a software package that was rated as one of the top audit packages.

Project Manager,

Confidential

• Project Manager for the Automated A,X, Z Plan System. Managed a staff of four developers and one BA.
• Delivered on time, under budget with a 2.1 million savings/year , with a high level of customer satisfaction.
• Received multiple awards including Ford's Customer-Driven Quality Award.

Systems Analyst,

Confidential

• Responsible for designing and implementing non production Purchasing applications.
• Led the industry in developing the first Electronic Data Interchange transactions for non production Purchasing.
• Redesigned Ford's Custom's program which generated a 50 time savings and increased Duty Drawback returns by 50 .