SUMMARY

• Decisive, action - oriented and result focused professional offering 10+ years of experience in IT industry with last 6 years focused on Project/Program Management. Detail-oriented, a Strong Communicator, Incredibly curious, and Technically capable with a deep desire to discover and deliver business insights. Offering outstanding talent in Program Management, Business Process Management, Resource Management, Team building, Project Scoping, Project Procurement, Stakeholders and Communications Management.
• Experience working in a fast paced environment including a mix of platforms and worked with development and support teams in a collaborative manner to ensure successful projects. Worked closely with the IT Application Development, Vendors, Security, Support and other internal groups to manage the project(s) from initiation through execution or delivery.
• Leadership - Ability to lead teams and work cross-functionally in a highly Collaborative Environment.
• Superior communicator with strong presentation skills: speaks with clarity and passion with all audiences including C-level executives. Interact comfortably in meetings with individual technical contributors, senior engineering/technology/business leaders.
• Ability to drive work independently, identifying solutions, moving them to implementation, and developing long-range strategies.
• Ability to develop, maintain, and strengthen partnerships with others inside and outside the project team who would provide decision making, information, or support.
• Achieves positive outcomes by identifying common interests, clarifying differences, and achieving consensus or compromise.
• Works to improve and reinforce performance in others; facilitates their skill development by providing clear, specific performance feedback, and making or eliciting suggestions for solutions/performance improvement. Mentor individuals in best practices for planning and execution.
• Problem solver - Creativity and forethought in solving complex project issues.
• Service orientation - “People person” and a team player.

TECHNICAL SKILLS

Management Skills: Program/Project Management, Agile Project Management, Business AnalysisVendor Management, Cost Management, Scope Management, Schedule Management, Change Management, Communication Management, Contract Resources Management, Issue & Risk Management, Procurement Management, Monitoring & Control, Status reporting

Project Management Methodologies: Agile, Scrum, Kanban, Waterfall, SDLC, Extreme Programming (XP)

Project Management Tools: MS office applications, Microsoft Project Plan, JIRA, Rally, Confluence, Aha, Smartsheet, Gliffy, Conceptmap, Mindmap etc.

Programs/Domain: Cyber Security -Vulnerability Management; Application development; IT Infrastructure; Data Warehousing-ETL

PROFESSIONAL EXPERIENCE

Technical Program Manager

Confidential, San Ramon, CA

Responsibilities:

• Responsible for managing the vulnerability management under broader cyber security program; manage the fundamental business activities performed by cyber security team and the IT infrastructure to evaluate the appropriate risk and recommend appropriate remediation solutions for identified vulnerabilities.
• Coordinate work efforts with other teams such as patch team, infrastructure management, security operations, governance & risk. Communicate project and operational metrics.
• Manage a staff of security architects, engineers and analysts, and prioritize project and operational work efforts.
• Develop action plans, schedules, budgets, status reports and other management communications intended to improve the program.
• Define, develop and maintain strategic and tactical plans, negotiate projects, services and contracts with partners, service providers and consulting firms. Participate in strategic planning and annual budgeting process. Maintain relationships with vendors.
• Monitor current and proposed laws, regulations and industry standards related to information security and privacy.
• Identify, analyze, and mitigate risk exposure at all levels.
• Drive quarterly roadmap & resource planning activities and deliverables.
• Manage and maintain product backlogs, innovate and iterate on agile PM processes.
• Lead efforts to resolve key project conflicts and establish appropriate resolution paths.
• Prepare and present program and project status to key stakeholders at regular intervals.
• Collaboratively define and drive product strategy, vision and roadmap, work cross-functionally to drive the product requirements, design, and prototyping processes to discover customer problems and create valuable and feasible solutions.

Technical Project/Product Manager - Web Development

Confidential, San Ramon, CA

Responsibilities:

• Working with several engagements in designing and developing projects and providing hands-on project management during all phases of the project lifecycle.
• Managing end to end Program using Project Management methodologies such as Project Scope, Time, Cost, Quality, Resource, Risk, Communications, and Stakeholder management.
• Gather information about program objectives, functions, features and input/output requirements.
• Perform risk management and change management on projects
• Drive tasks of project plans to ensure projects are executed successfully and communicate status within cross-functional teams to provide complete visibility of progress and issue resolution.
• Collaborate with management teams to deliver assigned programs - Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process.
• Develop and initiate internal processes to improve program delivery within specific timeframes.
• Establish goals and milestones as per the desired results to be generated by the program.
• Define the resources required for completion of a project and allocate resources accordingly.
• Interface with Engineering and business owners for project requirements and scope.
• Managed teams working onsite and remote on different programs and smoothed out any areas of possible conflict.
• Assist engineers in documenting the project designs and making changes as per needs.
• Design business process flow, process mapping, manage and prioritize workload and roadmaps.
• Ensure that all programs get executed within established time period and comply with the defined standards.
• Work with customers and internal stakeholders to scope work, set business goals, identify appropriate resources, track and report on progress and develop schedules.
• Risk Management planning, anticipate bottlenecks, provide Critical Issue Management.
• Responsible for creating and sharing business proposals with Customers.
• Work with dev teams in an Agile environment. Responsible for defining and managing Product Strategy, roadmap, feature definition, requirements backlog for the Product using Product Management Processes.
• Calculate team velocity, ensure visibility by graphically charting iteration progress, and applying strong facilitation skills, ensuring team is continuously adapting and improving their productivity.
• Managing features and dependencies in and across releases; and managing releases with phases and milestones. Responsible for forming Vision, Roadmap and Goal for the Project/Product.
• Define Communication strategy for the Program and work cross functionally across engineering, Product Management, Customers to deliver Program output.

Agile Project Manager

Confidential

Responsibilities:

• Work closely with business to make sure that the scope and direction of each project is on schedule, as well as other departments for support.
• Organize and facilitate sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Assist team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time.
• Track and communicate team velocity and sprint/release progress. Enact change and continuous improvement increasing the productivity of team and the quality of deliverables.
• Communicate with management, engineers, product managers and support specialists on project issues.
• A strategic partner with IT to influence the design, alignment, and implementation of technical standards to address appropriate business solutions.
• Conducting status meetings, customer reviews and handled end-to-end project deliverables.
• Evaluated the timely performance of different teams working on a project and documented the progress accordingly.
• Developing and executing strategies and execute team workflow to efficiently deliver excellent business analysis.
• Worked closely with Business partners across various business units to provide business insights through data analysis.
• Define Reporting Requirements for new business verticals and translate into technical requirements for Analytics and BI team.
• Liaison with Offshore team to provide clear and concise requirements on new analytics need.

ETL Developer

Confidential

Responsibilities:

• Understanding business, functional, ETL requirements Develop/enhance ETL code using Informatica 8.5.
• Designed mappings from the scratch and also did performance tuning of the mappings that were previously implemented.
• Planned Production deployment and coordinated the same.
• Created the standards for implementing the ETL jobs, Low level Design Documents, Technical Design Documents.
• Participated in the analysis of development environment of extraction process and development architecture of ETL process.
• Provided technical guidance and direction for project design and development team.
• Liaison with projects managers and lead developers to assess project schedules and resource allocations needed to complete projects in a timely manner.