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Project Manager Resume

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Atlanta, GeorgiA

SUMMARY

  • Project Manager for implementations wif over five years of experience.
  • Implementing Group/Enterprise multi - specialty healthcare clients - 10 to 500 providers.
  • Lead and establish project plans for multiple software implementations and cross functional projects by TEMPeffectively managing teh scope, schedule, financials and allotment of available resources to manage phases of projects
  • Aptitude for optimizing processes, tools, and roles to improve scalability, efficiency and quality
  • Assess information critically, recognizing trends and breaking information into key components and able to generate and recommend ideas for improvement and process innovation of gaps
  • Serve as a subject master expert on unique implementation products
  • Facilitate training of staff, clients and work in concert wif third-party vendors such registries, lab, pharmacies and imaging facilities.
  • Work wif internal and external resources to accomplish deliverables and requirements.
  • Manage project risks and challenges while escalating issues proactively
  • Expert in MS Office (Word, Excel, Outlook, Project & Powerpoint)
  • Mastery of PMI based concepts, activities, tools and techniques
  • Agile/waterfall Phase-gate Methodology trained

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, Georgia

Project Manager

Responsibilities:

  • Product subject-matter-expert for design, clinical configuration, revenue cycle management and adoption methodologies
  • Come up wif various strategies and engineer business processes dat will enhance positive clinical transformation and accomplish health care change management.
  • Engage C-level leaders in onsite assessments, gap analysis, workflow creation, and execution techniques.
  • Initiate design/establish goals and expectations; assess and manage risks.
  • Responsible for harmonizing many moving parts of complex projects
  • Proactively assemble, coordinate and manage multidisciplinary teams through projects; acts as central point of contact for project teams
  • Meet financial objectives by forecasting requirements, scheduling expenditures; analyzing variances and initiating corrective actions.
  • Train client administrators, providers, staff and stakeholders on system proficiency
  • Tracks and resolves implementation related customer issues
  • Support marketing and communication plans to patients, families, communities and clinic staff.
  • Identify opportunities for improvement to internal processes and participate in strategic initiatives.

Confidential, Atlanta, Georgia

Program Manager

Responsibilities:

  • Serve as Project Manager for software installations.
  • Manage, forecast and monitor program budgets or related grants.
  • Research factors dat may impact teh success of various department programs.
  • Manage events for student organizations, departments and student orientation.
  • Respond to inquiries regarding interpretation of academic policies and procedures
  • Process purchase orders, requisitions, grants and Title III request.
  • Maintain various student databases and update teh orientation website portal.

Confidential, Atlanta, Georgia

Enrollment Operations Manager

Responsibilities:

  • Interacted wif current and prospective stakeholders to determine logistics, operational needs or services needed.
  • Project manager for all customer service solution initiatives, which includes problem identification, solution development, and success measurement
  • Provided instruction and training to EM Directors and staff on new programs/software implemented
  • Assisted in teh development and implementation of strategic and operational plans to ensure division-wide and departmentally specific success in meeting annual and long- term enrollment goals;
  • Managed policies and procedures related to Enrollment Management
  • Researched factors for teh integration of information, systems, processes and procedures to best serve our students and teh College
  • Counseled and provided direction to parents/students/staff regarding concerns, issues, and decisions
  • Provided guidance to departmental directors in teh areas of process, operations, and systems flow.

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