Project Manager Resume
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Atlanta, GeorgiA
SUMMARY
- Project Manager for implementations wif over five years of experience.
- Implementing Group/Enterprise multi - specialty healthcare clients - 10 to 500 providers.
- Lead and establish project plans for multiple software implementations and cross functional projects by TEMPeffectively managing teh scope, schedule, financials and allotment of available resources to manage phases of projects
- Aptitude for optimizing processes, tools, and roles to improve scalability, efficiency and quality
- Assess information critically, recognizing trends and breaking information into key components and able to generate and recommend ideas for improvement and process innovation of gaps
- Serve as a subject master expert on unique implementation products
- Facilitate training of staff, clients and work in concert wif third-party vendors such registries, lab, pharmacies and imaging facilities.
- Work wif internal and external resources to accomplish deliverables and requirements.
- Manage project risks and challenges while escalating issues proactively
- Expert in MS Office (Word, Excel, Outlook, Project & Powerpoint)
- Mastery of PMI based concepts, activities, tools and techniques
- Agile/waterfall Phase-gate Methodology trained
PROFESSIONAL EXPERIENCE
Confidential, Atlanta, Georgia
Project Manager
Responsibilities:
- Product subject-matter-expert for design, clinical configuration, revenue cycle management and adoption methodologies
- Come up wif various strategies and engineer business processes dat will enhance positive clinical transformation and accomplish health care change management.
- Engage C-level leaders in onsite assessments, gap analysis, workflow creation, and execution techniques.
- Initiate design/establish goals and expectations; assess and manage risks.
- Responsible for harmonizing many moving parts of complex projects
- Proactively assemble, coordinate and manage multidisciplinary teams through projects; acts as central point of contact for project teams
- Meet financial objectives by forecasting requirements, scheduling expenditures; analyzing variances and initiating corrective actions.
- Train client administrators, providers, staff and stakeholders on system proficiency
- Tracks and resolves implementation related customer issues
- Support marketing and communication plans to patients, families, communities and clinic staff.
- Identify opportunities for improvement to internal processes and participate in strategic initiatives.
Confidential, Atlanta, Georgia
Program Manager
Responsibilities:
- Serve as Project Manager for software installations.
- Manage, forecast and monitor program budgets or related grants.
- Research factors dat may impact teh success of various department programs.
- Manage events for student organizations, departments and student orientation.
- Respond to inquiries regarding interpretation of academic policies and procedures
- Process purchase orders, requisitions, grants and Title III request.
- Maintain various student databases and update teh orientation website portal.
Confidential, Atlanta, Georgia
Enrollment Operations Manager
Responsibilities:
- Interacted wif current and prospective stakeholders to determine logistics, operational needs or services needed.
- Project manager for all customer service solution initiatives, which includes problem identification, solution development, and success measurement
- Provided instruction and training to EM Directors and staff on new programs/software implemented
- Assisted in teh development and implementation of strategic and operational plans to ensure division-wide and departmentally specific success in meeting annual and long- term enrollment goals;
- Managed policies and procedures related to Enrollment Management
- Researched factors for teh integration of information, systems, processes and procedures to best serve our students and teh College
- Counseled and provided direction to parents/students/staff regarding concerns, issues, and decisions
- Provided guidance to departmental directors in teh areas of process, operations, and systems flow.