SUMMARY:

Experienced IT Professional with about 20 years of experience. Strong Systems Engineering and Systems Administration Experience. Rare blend of both Offensive and Defensive Cyber Security experience. Strong Investigative Experience. Proven experience within the areas of Project Management, Team Leadership, Monitoring, LAN/Technical Support, Backups, Testing, Quality Assurance, Law, Telecom, Surveillance, Automotive Security, Automotive Electronics, and Electronics Technology.

TECHNICAL SKILLS:

OPERATING SYSTEMS: 2016 Server, 2012 Server, 2008 Server, 2003 Server, Windows 10, XP, 7, Vista, NT, ME, 98, 95, Solaris, Linux, Unix, Mac, DOS, AS400, Novell

MONITORING TOOLS/SIEM: SPLUNK, ACAS, SCCM, Dameware, Nagios, WhatsUP Gold, Tenable Nessus, Active Directory Security Logs, Dell Change Auditor

ANTIVIRUS: Symantec, Mcafee, Avast, AVG, Avira, BitDefender, BullGuard, F - Secure, G Data, Kapersky, Malware Bytes, Panda, Trend Micro, Clamwin and 360 Total Security.

NETWORKING: DNS, WINS, DHCP, Static IP, IPX/SPX, SMTP, POP3, IMAP, VPN, RAS, ICS, NETBIOS, Securid, RSA Tokens, VLAN, FTP,T3, T1, DSL, CABLE, IFITL, Dialup, Ethernet, ARP, NAT, Wireless, shares, permissions, rights, mapping, UNC, SecureID, PDC, BDC, Nodes, peer to peer, authentication, replication, mail servers, intranet, WAN, LAN, MAN, Bus, Star, Mesh, Routers, switches

EMAIL: Exchange, Outlook, OWA, Lotus Notes

VPN/VDI: Cisco/Juniper and Citrix.

TELECOM: Android, Blackberry, IPhone, Lucent Definity/Avaya, Nortel, Lyrix, VOIP Phones

SOFTWARE: Adobe Acrobat Reader, Adobe Acrobat, WinZip, Cam Unzip, MS FrontPageMacromedia Dreamweaver, Corel Draw, Photoshop, Spybot, Nero, Easy Cd Creator, HTML, XML, WAP, SMS, Sametime, Snagit, Kronos, Hex Editors, Knowledge Base

HARDWARE: Monitors, Desktops, Thin Clients, Laptops, Printers, RAM, Hard Drives, CPUNetwork Cards, Modems, Cable Modems Scanners, Surge Protectors, SwitchesPatch Cables, Crossover Cables, Phone Cords, Projectors, webcams, hubs, SPARC Video Cards, docking stations, port replicators, server racks, Dual Monitors

SOFTWARE: Active Directory, User Manager for Domains, Enterprise Administrator, Exchange Admin, Exchange Server, Domino Server, Hyena, MMC, Policy Editor, msconfig, Dameware, Remotely Possible, PC Anywhere, Timbuktu, VNC, Citrix Metaframe and Client, Netmeeting, Terminal Services, Stinger, Innoculate, Innoculan, Websense, Eudora, INotes, Rightfax, BMC Remedy, Helpstar, HP Service Desk, Bridgetrack, Assyst, Microsoft ODBC, Norton Ghost, Sysprep, Altiris, Registry, Partition Magic, Jet Direct, Netgear, builds, images, BMC, Veritas Backup Exec, labview, Bios, Rom, SAP, Carbon Copy, Services, cookies, cache, wininstall, Msi, Peoplesoft, Extensity, Sun Java, Quicktime, Media Player, codecs, Real Player, IQ suite, Marimba, Castanet, RSA, Nortel Contivity, ipass, .pst, .nsf, Winace, Neotrace, Portracer, Anvil Studio, Sysinternals, TCPview, binders, packers, bandwidth controller, clone cd, MIME, Bugzilla, MANTIS, Intelligence Manager, Intelligence Engine, Intelligence Analyst, Intelligence Builder, IIS, ultraedit, bugs, versions, releases, putty, winscp, windvd, powerdvd, designpro, Winace, Sage, Adobe Framemaker, x terminal, blue8, whiteboard, e-policy orchestrator, detector, apache, interix, perl, mysql, vi, Flexlm, Globetrotter, D-tools, Zone Alarm, Brightstor, What’s up Gold, Nagios, Belarc, Radia, Regmon, Filemon, Novadigm, Microsoft Softgrid, Softricity, App-V, Microsoft Virtual Pc, VMWare ESX/ESXI COTS, GOTS, Acronis Partition Expert, LanDesk, Mobile Asset, Fog, RDP/Remote Desktop, Quest ActiveRoles Server, TECS, Tumbleweed, Liebert

PROFESSIONAL EXPERIENCE:

Confidential, Fredericksburg, Virginia

Senior Systems Engineer/Team Lead/Project Manager

Responsibilities:

• Manage a team of 10 while performing duties as a Systems Engineer.
• Support of Windows 2008, 2012, 2016 and Windows 10 infrastructure.
• Utilize Netbackup and BackupExec for backing up data.
• Utilize Dell KACE and Bigfix for enterprise deployments and systems monitoring.
• Use VMWare and Hyper-V to create virtual machines, templates, and snapshots.
• Use WDS to capture, generate, and deploy images.
• Work with Active Directory to administer objects.
• Perform remediation for security vulnerabilities.
• Remediate vulnerabilities with psexec.
• Monitor infrastructure with Solarwinds.
• Utilize SIEM tools such as Tenable Nessus.
• STIG machines in accordance with DISA guidelines.
• Create GPOs to perform mass administration of tasks.
• Troubleshooting of advanced issues.
• Work with team on POAMs to achieve ATOs and comply with VPRs.
• Work with clustered nodes.
• BigData Analysis.
• Perform powershell and shell scripting to automate tasks
• Manage timesheets, purchasing quotes, invoicing and enterprise related tasks.
• Performed Law Enforcement Duties for this Office as a Reserve Sheriff’s Deputy.
• Performed ad hoc cyber investigation duties for this office.

Confidential, Crystal City, Virginia

Senior Systems Engineer

Responsibilities:

• Support of Windows 2008, 2012, 2016 and Windows 10 infrastructure.
• Creation of virtual machines, templates, and snapshots.
• Work with Active Directory to administer objects.
• Perform patches with WSUS.
• Monitor infrastructure with Solarwinds.
• Utilize SIEM tools such as Tenable Nessus.
• STIG machines in accordance with DISA guidelines.
• Administer RSA accounts.
• Troubleshooting of advanced issues.
• Work with team on POAMs to achieve ATOs.
• Work with clustered nodes.
• BigData Anaylsis.
• Perform powershell scripting.
• Generate scripts to automate tasks.

Confidential, Quantico, Virginia

Senior Systems Engineer/Vulnerability Analyst

Responsibilities:

• Support of Confidential Computer Forensics environment.
• Support Infrastructure within a CODIS environment.
• Systems Engineering and Administration performance.
• Utilize SIEM tools such as SPLUNK and Tenable Nessus.
• Perform operating system patching and remediation.
• Work in a Virtual environment.
• Work with Anti-virus solution.
• Perform duties within Active Directory.
• Image Servers with WSUS.
• Work with 2016, 2012 R2, and 2008 R2 Servers.
• Work with Clustered nodes.
• Physically Server Racks and connect Servers to SANS via SAS cables.
• Perform patches with WSUS offline.
• Work with serveral OGA(s).
• BigData Analysis.
• Work with SQL databases.
• Perform Powershell scripting.
• Run SCAP scans and utilize DISA STIG Viewer.
• Perform Basic Cisco Router CLI functions.
• Utilized Putty to remote into Cisco appliance.
• Basic Router and Switch Administration.
• Perform technical documentation and review.
• Submission of RFC(s) (Request for Changes).
• Worked with RSA to assign RSA tokens to team.
• Perform other duties on a need to know basis.

Confidential, New Cumberland, PA

Senior Vulnerability Analyst/Systems Admin

Responsibilities:

• Work with SCCM to analyze/monitor client health and status.
• Remediation of vulnerabilities found on the Enterprise.
• Utilize SIEM tools such as ACAS and Tenable Nessus.
• Active Directory Administration.
• Use of Quest Tools.
• Scripting for team to assist in Remediation efforts.
• Assessment of vulnerabilities.
• Implement SOP for Remediation of Vulnerabilities.
• Patched Vulnerabilities via DISA IAVAs using patches found in repository.
• Understanding of and direct compliance with NIST 800.53 etc.

Confidential, Washington, DC

Senior Vulnerability Analyst/Systems Admin

Responsibilities:

• Assessment and scanning of vulnerabilities for the Confidential .
• Utilized Splunk for “BigData” and SIEM purposes.
• Implement SOP for vulnerability scanning for the Confidential .
• Understanding of and direct compliance with NIST 800.53 etc.
• Utilized tools such as McAfee Vulnerability Manager, (MVM)/Forefront.
• Investigate use of tools such as Tenable Nessus.
• Mitigate against Confidential /SANS top 20 vulnerability list.
• Work with Solarwinds IPAM.

Confidential, VA/DC

Offensive Cyber Security/Task Lead/Principal Engineer/Senior Systems Admin/Tester

Responsibilities:

• CyberSecurity…Testing of Offensive Cyber solutions in an effort to catch bad guys/actors on a need to know basis.
• Team Lead/Task Lead/Project Manager over a team of 12 team members.
• Low level testing of HBSS/Antivirus Software/Personal security products.
• In depth review and testing of malware and reverse engineering.
• Tested defect (bug) tracking, reporting, and issue resolution/coordination.
• Developed and executed functional tests, performance tests, stress tests, and regression tests.
• Created test plans, release notes, and test reports.
• Evaluate system requirements.
• Updated and patched operating systems.
• Directly involved with the COOP process.
• Directly involved with the TCCB (Change Control) and RFC process.
• Information Assurance…Modify, Edit, and Apply Group Policy Objects.
• Work with VMware ESXI, VSphere,Active Directory, Exchange,and VMWorkstation
• Attend meetings on behalf of Team regarding Dell Change Auditor
• Work with client and server operating systems.
• Testing of VMs.
• Created and utilized scripts using Python and Powershell.
• Testing on Windows, Linux, Unix, and Mac devices.
• Restored missing data from shadow copies.

Confidential, Arlington, VA

Senior Systems Engineer

Responsibilities:

• Utilize Retina to identify and remediate system vulnerabilities.
• Work in a 2008 R2 environment supporting regular and blade servers.
• Work with 2012 Servers, evaluate DISA STIGS and harden/implement against GPO and Registry.
• Utilize VMware/VSphere.
• HBSS implementation and testing.
• Use Powershell and batch scripting to automate a variety of tasks.
• Use SCCM 2012 to deploy patches and packages.
• Prepare feasibility reports for infrastructure evaluation and upgrades to very senior military officials.
• Utilize DISA STIG Viewer.
• Troubleshoot client operating systems.
• Administration of OU’s, Groups, Containers, Domains, and other using Active Directory.
• Mentor junior staff.
• Work with hardware and software vendors.
• Perform other duties on a need to know basis.

Confidential, Washington, DC

Senior Systems Engineer

Responsibilities:

• Worked in a 2008 R2 environment supporting regular and blade servers.
• Worked with 2012 Servers, evaluate DISA STIGS and harden/implement against GPO and Registry.
• Utilized SCCM 2012 to deploy packages and for remote functionality.
• Basic Sharepoint Administration.
• Utilized DISA STIG Viewer for the purpose of vulnerability assessment. Remediated findings.
• IA/Implemented HBSS Solutions.
• Worked with standalone and clustered nodes.
• Use DUMPSEC tool to view user permissions.
• Work with 2008 Core Servers and 2003 Servers.
• Facilitate access with CA IDM.
• Administration of OU’s, Groups, Containers, Domains, and other using Active Directory.
• Create Mailboxes and change ownership of mailboxes using Microsoft Exchange 2010.
• Respond to Dell Openmanage Alerts on servers such as Poweredge r710, 2950.
• Use Powershell to automate a variety of tasks.
• Setup IIS Servers to host applications.
• Setup and testing of Citrix Xen Desktop.
• Setup of Centrix for client administration.
• Setup of SQL as a dependency for applications.
• Setup server racks.
• Use SCOM and SCCM to monitor clients and servers.
• Work with Windows 7 and Windows XP clients.
• Use Commvault for data backups and restoration.
• Utilize technologies such as I-SCSI, IIS, and SAN.
• Utilize Dell Equallogic to Administer SAN.
• Utilize Hyper-V to virtualize servers.
• Utilize Microsoft Systems Configuration Virtual Machine Manager (SCVMM) to manage and migrate vm(s).
• Utilize Acronis for imaging solutions.

Confidential, Pentagon City, Virginia

Systems Administrator

Responsibilities:

• Administration of OU’s, Groups, Containers, Domains, and other using Active Directory.
• Use NETIQ DRA to manage Active Directory accounts.
• Create Mailboxes and change ownership of mailboxes using Microsoft Exchange.
• Use Powershell to automate a variety of tasks.
• Create and analyze group policies.
• Utilize the Active Directory Toolkit (AD Toolkit) to run Administrative Tasks and queries.
• Utilize Shell Scripting to automate repadmin, dsrm, dsquery, wmic, and wmi.
• Run health checks on applicable servers.
• Utilize Sharepoint for reporting and documentation purposes.
• Reboot servers to maintain integrity.
• Train and mentor other members of my group.
• Assist lower Tiers as needed with technical issues.
• Run ADUC, ADSI, and repadmin.
• Perform other duties on a need to know basis.
• Respond to system failures based upon NETIQ Alerts and Event Viewer Logs.
• Used Event Viewer Logs to analyze unauthorized access attempts.
• Monitor servers with Solarwinds
• Basic Anakam exposure.

Confidential

Systems Engineer

Responsibilities:

• Use of psexec and SCCM client actions tool to troubleshoot SCCM issues.Evaluate DISA STIGS against GPO and Registry.
• Create and Analyze Group Policies.
• Engage in interforest migrations.
• Familiarity with NIST standards.
• Analyze application compatibility with Application Compatibility Toolkit (ACT)
• Utilize the Windows Automated Installation Kit (WAIK)
• User Hyper-V to virtualize Servers and Desktops.
• Reimaging of Desktopsusing SCCM, WDS, RIS, USMT, Windows PE Tools, ImageX, MDT, Norton Ghost Console/Multicast, Acronis True Image, Sysprep, and Kanguru
• Work with Active Directory and Group Policy Objects in a FISMA/FDCC environment.
• Identified SCCM conflicts with HBSS and GPOs.
• Troubleshoot technical issues.
• Worked with DISA STIGS.
• Utilize Vmware to virtualize Servers and Desktops.
• Use of Windows 7 Upgrade Advisor
• Use of Enhanced Migration Experience Toolkit. (EMET)
• Use of Remote Server Administration Tools (RSAT).
• Perform other duties on a need to know basis.

Confidential, Washington, DC

Sr Computer Systems Analyst/Information Technology Field Officer

Responsibilities:

• Managed a comprehensive workload that includes but is not limited to providing technical support for hardware and software in a 24x7 on-call, highly-secure environment.
• Work closely with the SOC and NOC to perform security related tasks on a need to know basis.
• Exceeded expectations by reverse engineering Group Policies and make recommendations for relaxations of such to meet mission objectives in a FISMA environment.
• Worked with HBSS on client machines.
• Use of Active Directory to administer accounts, users, mailboxes, and computers.
• Anchors all activities for setup and support of desktops and encrypted laptops for 3000 users.
• Provides expertise and reliability in installation and setup of computer systems and peripherals such as printers, scanners at assigned locations.
• Basic Sharepoint Administration.
• Responsible for deployment of workstation images in a BigFix environment.
• Provides limited support for smart phones, such as BlackBerry, along with activation and troubleshooting of Verizon Aircards.
• Interview and mentor new team members.
• Involved with preparation of periodical reports to provide feedback to senior management on status of compliance with security requirements.

Confidential, Washington, DC

Systems Engineer/Helpdesk Support

Responsibilities:

• Rendered effective troubleshooting support to users in person and over multiple contact channels in a 24x7 highly secure environment.
• Administered users remotely using Remote Desktop (RDP) or LanDesk and utilized Active Directory and other proprietary tools to administer users.
• Responsible for maintenance and troubleshooting of servers and provided expertise in removal of threats from client machines.
• Deployed workstation images and performed activation and troubleshooting of Verizon aircards.
• Utilized Mobile Asset software for inventory.
• Utilized Helpstar Ticketing system.
• Maintained an inventory of equipment that included tracking of working/non-working equipment and provided recommendations for cost-effective maintenance of existing equipment to reduce IT infrastructure costs.

Confidential

Systems Engineer

Responsibilities:

• Responsible for setup of desktops, and laptops across multiple Military Bases in the DC area.
• Provided troubleshooting support for maintenance of network connectivity, servers and phone systems over different contact channels, as well as in person.
• Managed Basic Administration of McAfee E-Policy Orchestrator on the client side.
• Involved with setup and support of software for CAC card readers.

Confidential, Washington, DC

Technical Support Manager/Team Lead - Support/ Helpdesk

Responsibilities:

• Formulated and implemented processes and procedures for providing 24x7 troubleshooting support over multi-modal contact channels, for IT Infrastructure as well as telecommunications environment.
• Provided technical leadership for network setup and support with focus on zero downtime and high levels of security.
• Analyzed requirements for new equipment and provided recommendations for cost-effective purchase of equipment, within budgetary constraints.
• Implemented and maintained HBSS solutions.
• Setup Symantec Endpoint Protection on Server and created/deployed custom antivirus packages for clients. Utilized Symantec Endpoint Protection to analyze and remove threats.
• Utilized Active Director to administer users/computers and provided troubleshooting support for LAN, servers and desktops.
• Utilize Iron Mountain Securesync for monitoring of backups.
• Managed the setup of Production and Test Servers along with setup of server racks, in addition to production and testing of Virtualization Servers using VMWare and Virtual PC.
• Coordinated all activities for daily backup of data, along with managing restoration of data, as per requirements.
• Tracked the resolution of trouble tickets and prepared daily logs to provide feedback to senior managers on network performance and security levels.
• Deployed workstation images using WDS, RIS, or Ghost, setup Printer Reservations and Printers and administered file permissions.
• Utilized ArcServe and NT Backup for backups.
• Split partitions using Partition mag inc.
• Provided inputs for setup of smart phones for top level executives that included recommendations for data security.

Confidential, Quantico, Virginia

DOD Contractor/Application Packager/Software Tester

Responsibilities:

• Imaged desktops with Norton Ghost and utilized Active Directory.
• Performed testing of various hardware and software builds for compliance with Marine Corps policy.
• Used regmon and filemon (process monitor) to determine application compatibility with Marine Corps build.
• Utilized Radia/Novadigm for application packaging.
• Reverse engineered permissions for applications and requested relaxation of Group Policies to meet mission objectives and HBSS requirements.
• Worked with DISA gold disk to scan for vulnerability.
• Created and author various technical documentation. Utilize various resources such as the Marine Corps Architecture Support Environment (MCASE) and the Integrated Solutions Framework Tools (ISF-Tools).

Confidential, Miami, FL

Systems Administrator

Responsibilities:

• Created and administered Active Directory and Exchange accounts for users.
• Provided troubleshooting/support for maintenance of desktops, laptops and Cisco IP phone systems.
• Monitored the performance levels of servers with focus on high network availability.
• Used Nagios to monitor servers.
• Implemetation of HBSS solution.
• Worked closely with IT staff to map and document basic network infrastructure using MS Visio, in addition to design of HTML and XML templates for use by USA/UK governmental entities.
• Managed a diverse workload that included desktop and laptop support, networking, upgrades andn end-user support.
• Provided expertise in design of infrastructure and setup Windows 2003 Server, Solaris, Linux, and Anti-Virus Servers.
• Tested Windows based application against Unix back end and reported software“bugs”and populated them to Bugzilla Database.
• Implementation of HBSS solutions.
• Virtualization using Virtual PC.

Confidential, Ft. Lauderdale, FL

Systems Engineer

Responsibilities:

• Administered user and email accounts using Active Directory and other administration utilities.
• Diagnosed, configured, and repaired problems with, desktops and laptops.
• Installed and supported citrix client that included limited support of citrix metaframe server.
• Provided helpdesk and remote support using VNC.