OBJECTIVE:

Seasoned Technical Program Manager with around 13 years of overall IT experience in Big Data & Analytics, Program Management, Business consultancy, Solution Architecture & IT Delivery. I have worked in several progressive roles with multiple Fortune 500 clients spread across Insurance, Financials, Auto & Manufacturing. Have a broad - based business acumen and blend of analytical, technical, mgmt. & leadership capabilities with over 10 years of experience in working at client locations across USA

PROFESSIONAL SUMMARY:

• Managed and led an enterprise wide end to end Hadoop Data Lake implementation for an Insurance client which included data Ingestion, storage, standardizing, transformation, building linkages and snapshots for Data Science group
• Assisted with solution architecture of batch and real time data ingestion techniques for 60+ disparate sources with 7000+ tables/files in under 7 months. This included databases, log files, internet clickstreams, JSON objects, and complex XML data into Hadoop.
• Currently leading data curation effort to standardize and transform raw data using Spark and create custom time series snapshots & flattened datasets for Data scientist consumption
• Successfully delivered a custom-built Customer Excellence (C360) platform on Hadoop and Greenplum that collates information and provides actionable insights for customer information. This led to better targeted marketing, standardizing data calculations for Customer and Household metrics
• Led execution of Proof of Concept’s to evaluate Big Data ETL tools - Informatica BDM & Talend on cloud
• Currently leading a PoC to test various AWS services which will pave the way for moving an on-premise Hadoop Infrastructure to Cloud
• Experience in leading design, development and deployment of multiple Predictive Models like, Claims Subrogation model.
• Successfully executed multiple Big Data projects with cross functional team of 40+ members and budget of $3-5 M under strict timelines, budget and quality constraints.
• Conducted several consultative sessions with C-Level Executives to understand complex and strategic opportunities/needs and recommend analytic investments to drive competitive advantage.
• Presided over several concurrent engagements and performed key project related activities including planning timelines/milestones, estimations, costs, identifying deliverables, dependencies, risks & issues, status reporting to executives and working jointly for Business value realization
• Extensive domain knowledge in US Property & Casualty (P&C) Insurance including Surety, ERISA Fidelity, Management Liability (Cyber, D&O, Crime), Bond, Property, Risk Insurance, Claims, Liability and Workers Compensation lines of business. Also, have substantial experience in Auto, OEM, Supply Chain, HR, Finance and Identity Management
• Vast experience of working in Waterfall, AGILE & Kanban Project methodologies with significant focus on leading AGILE transformation from Waterfall
• Strong experience of liaison with multiple stakeholders across Business hierarchy (VPs, Directors, Managers), operations, IT, QA and Infrastructure teams in dynamic offshore-onshore Global Delivery Model
• Executed several vendor selection engagements for implementing COTS & SAAS products by interacting with Forrester on RFP creation and advisory for market research, interacted with senior leadership of several product companies and worked with them to formulate product customization and global roll-out strategies
• Led several Big Data RFP engagements and helped with pursuit of new logos with Big Data and Analytics practice by working with Sr. client and account leadership
• Participated in Confidential Insurance vertical 8-week championship on lines of Hackathon and conceptualized & developed a minimum viable product using Predictive modeling, Google Glass, drones and won finalist awards 2 yrs. in row

TECHNICAL SKILLS:

All phases of: Waterfall, Agile, Kanban.

Microsoft products: Project, Excel (Pivot tables, formulae, macros), PowerPoint, Visio, SharePoint, VSS, Project Planner (MPP)

Tools: Rally, Clarity, JIRA, Microsoft Project, TFS

Big Data Skills:

Data Ingestion: Sqoop, Attunity replication, Flume, Kafka, Informatica

SQL Interfaces: Hue, Apache Drill, Phoenix, Presto

NoSQL DB: Hbase, MongoDB, MarkLogic

Data Processing: Pig, MapReduce, Hive, Spark Streaming

Distribution: Hortonworks Distribution ; Scheduler - Autosys

Data Security: Ranger; Cluster Mgmt. - Ambari; Data Lineage - Atlas

Data Visualization: Cliqview; BO Reports, Tableau

Cloud Concepts: Machine Learning External Data

AWS: Knowledge of EC2, S3, CDN, Storage gateways, Route 53, Amazon Redshift, Aurora

Languages: Python, R ; Regression - Simple, Multiple, Polynomial;

Data Classification: Logistic regression, Naïve Bayes, Decision Trees

Data Clustering: K-Means; Hierarchical Clustering;

External Data Sets: Acxiom, Clarabridge, Adobe, Maritz, Xactimate, Lexus Nexus

Databases: Testing & Web Dev

Web development: Java, J2EE, CSS, HTML5, Struts, XML, Eclipse

Databases: Oracle; SQL

Testing: HP Quality Centre, Rational Clear Quest, Mercury Load Runner, Jest

PROFESSIONAL EXPERIENCE:

Confidential, Madison, WI

Technical Program Manager

Technologies - Hortonworks HDP ; Hive, Pig & Spark, Scala, Shell scripts, Custom UDFs, Attunity, Sqoop, Hbase, Clarity, TFS

Responsibilities:

• Managed a cross functional teams across Confidential, Confidential FTEs and other vendor companies with onshore- offshore peak team of 40+ members on this project.
• Due to large ingestion of 7000+ tables, innovatively designed Wave based & framework driven ingestion which helped overall productivity and reducing data ingestion timeline by 25-30%
• Led multiple workshops with C- level Business partners and data scientists to discuss Ingestion Patterns, Change Data Capture approach, Data cleansing, Data validation and Audit balancing. Partnered with Confidential ’s Big Data CoE to develop Point of view on Data lakes and how it should be structured based on Confidential ’s context
• Worked with client teams to finalize Metadata strategy, Data Security & Governance, establishing Data Lineage and Data Masking needs
• Created an estimation template for estimating Hadoop Data Ingestion projects which became a preferred toolkit for future Hadoop based ingestion projects in Confidential
• Currently working on solution architecture for Data curation, defining standardized & transformed layers, linkage of specific data and creating flattened data sets for Policy, Customer, Households & Rating
• Received appreciations from IT & Business Directors, VPs for successfully managing the program

Confidential, Madison, WI

Technical Program Manager

Technologies - Presto, Hive LLAP, Athena, Redshift, Hortonworks HDC, AWS S3

Responsibilities:

• Work with various IT & Business teams to define the Use cases and identify critical evaluation parameters
• Lead the effort of evaluation and manage a cross functional team to complete the various use cases and present the results to IT
• Work on strategy for identifying key services which should be used on AWS

Confidential, Madison, WI

Project / Program Manager

Technologies - Informatica, HDP, Hive, Pig & Spark, Shell scripts, Custom UDFs, GreenPlum, BO reports

Responsibilities:

• Worked with various client groups like Marketing Directors & Sales team to define roadmap and help discover the Key KPIs as in terms of Customer Life Time analytics, Behavior analytics, Customer Risk/value analytics and Customer Interaction channel analytics
• Led a cross functional teams across Confidential FTEs and other vendor companies. Managed an onshore-offshore peak team of 15+ employees on this project.
• Along with PM responsibilities, led effort of preparing customer linkage data, preparing flattened data sets, performing Data Curation. Identified various types of Consumption patterns. Managed Business layer reporting through BO & Tableau report
• Led efforts of conducting ETL Flow definition, Data feed delivery and Cross reference data to present a Customer Unified view
• For Data Curation assisted with guidelines on identifying Key columns for joins, handling data exception scenarios, data sufficiency needs, handling of nulls and building explicit flags for data refinement

Confidential, Hartford, CT

Business Development Mgr./ Scrum Master

Responsibilities:

• Worked as Business Development Mgr. and in parallel as Scrum Master to manage multiple AGILE teams
• Used Rally tool and worked with Product owner, Scrum master to manage product backlog, Sprint backlog and release planning for multiple teams
• Led multiple enhancements which involved building specific Data marts and defining ETL processes
• Responsible for organizing & chairing meeting involving 25+ cross-functional team members and conducting weekly review sessions. Defined multi-year roadmaps and release plans
• Proactively identify project and program level RISK & present to PMO with mitigation plans
• Improved documentation quality via introducing several tools, quality control checklist and process improvements which resulted in negligible production defects due to requirements
• Successfully improved the velocity of team by over 40% over this time period which helped in meeting critical deadlines and reducing time to market for product rollouts
• From a zero-backlog status at the start was able to work with Product owners to build a sustainable product backlog which helped in continuous engagement of development & QA team

Confidential, Hartford, CT

Business Development Mgr. / Sr. Consultant

Responsibilities:

• Obtained detailed understanding of ERISA Federal regulation and prepared Work Break down structure to defined scope of each iteration by working closely with project team
• Conducted several rounds of user interviews, focus group discussion, with wide variety of audience like agencies, VP, 2VP, Claim Professionals, SMEs, claim auditors to identify capabilities
• Managed team to analyze multiyear historical claims data to understand correlations and parameters which were used in deriving critical KPIs for implementing claim analytics
• Based on the identified parameters, proposed changes for current KPIs and introduction of new ones
• Thorough impact analysis helped in leveraging existing modules with minimum rework to support the new product which resulted in lowering initial spending estimates by 20%.
• Completed delivery of project within strict timelines which helped achieve business goal of early time to market. This led to receiving several accolades from end users citing - ease of use & streamlined business process

Confidential, Columbus, IN

Business Consultant / Project Manager

Responsibilities:

• Successfully led a high visibility COTS implementation project monitored by Confidential CIO, data for which had to be reported to Federal EPA and the failure could have resulted in huge penalties.
• Participated in strategy definition, defining Annual Operating Plan (AOP) goals & plan roadmaps
• For Corporate Risk Insurance acted as consultant to analyze requirements on Property risk assessment Property value tracking, and replacement costs.
• Workers’ compensation (data reposting to Federal & state government), GL claims Property claims
• Consultant for new modules developed in Confidential Intranet) and several internet based sites like Cummins.com.
• Helped the migration of claims database hierarchy for entire Confidential Workers Compensation department for the past 30 years and retired legacy applications
• Saved approx. 3 months of person time by integrating and automating data from different vendors and automating the Premium Allocation Report.
• This is the most important report for Confidential Risk Insurance department and what IF analysis developed helped Confidential in substantially lowering its property premiums.
• In a span of 8 weeks formulated the draft, floating and evaluation of RFP for a product to be used by Confidential expats and travelers worldwide.
• Performed Project Management tasks for multiple web based projects with key focus on Project budgeting, tracking, resource levelling & status reporting

Confidential, Auburn Hills, MI

Developer / onshore lead

Responsibilities:

• Interacted with Confidential HR Directors and led the web development of a Web J2EE project
• Project was delivered on time and received Applause and BRAVO awards for the implementation.
• The customer was extremely delighted and granted a similar project for their Canadian subsidiary