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It Project Manager Resume

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Redmond, WA

SUMMARY

  • Technical Program Manager skilled in streamlining operations and maintaining schedules to drive maximum customer satisfaction and business revenue.
  • Deep hands - on technical expertise, combined with the ability to coordinate diverse teams and resources in completing deadline-driven objectives.
  • Extremely well-organized and detail-oriented work style, including the ability to proactively resolve potential project risks and obstacles.
  • Master’s Degree in Computer Science
  • Expertise in Requirements Development, Strategic Planning, and Project Scope Control
  • Skilled at planning and managing projects using Agile Scrum and Waterfall methodologies
  • Comfortable at communicating and reporting to stakeholders at all levels
  • Strong background in Risk management and mitigation
  • Experience in Software Development Life Cycle (SDLC) Management, Functional Requirements Documentation, Design, Development, Testing, Implementation and Closure
  • Experience in TFS, VSO, SharePoint, ServiceNow (SNOW), ITIL, SQL, Power BI, CRM, and Clarify
  • Experience working with offshore and virtual teams (China, India, Russia, France, Japan)
  • 8 years of hands-on IT and Software experience with Microsoft, as well as smaller technology firms

PROFESSIONAL EXPERIENCE

IT Project Manager

Confidential, Redmond WA

Responsibilities:

  • Met with key stakeholders to define project scopes, strategies and plans
  • Managed all phases of the software development lifecycle (SDLC)
  • Set up and monitored projects through TFS, VSO, ServiceNow, Power BI, Microsoft Project, SQL - compiling data for reports
  • Created and maintained project documentation on SharePoint
  • Monitored workflow and made timeline adjustments as needed
  • Collaborated with development to plan Agile project sprints
  • Developed status reports and resource plans
  • Managed resources and capacity planning for projects
  • Coordinated with customers to gather requirements and manage expectations

Test Lead

Confidential, Redmond WA

Responsibilities:

  • Designed and created test plans, test cases, integration documentation
  • Created automation with Coded UI, Microsoft Test Manager 2010, 2012, PowerShell, and command scripting
  • White box testing for ASP.Net Solutions, Web services and WCF end points
  • Worked closely with PMs and DEVs for requirements and specification
  • Communications Lead and Team Coordinator for the test team, serving as primary contact to provide results metrics for product testing
  • Triaged bugs and managed newly-hired SDETs on the project

Software Development Engineer in Test 2

Confidential, Redmond WA

Responsibilities:

  • Functional testing, Compatibility, Accessibility, Performance, Cross-Feature Testing, Integration, Regression, Security, Localization, Globalization, and XML Fuzz Testing
  • Gatheird Code Coverage reports

Software Development Engineer in Test

Confidential, Bellevue WA

Responsibilities:

  • Focus of the job spanned work on software Functionality, Compatibility, Reliability, Usability, Installation, Security, Regression, GUI, User Experience, Data Validation and Performance Testing
  • Tested Web and Mobile applications on Windows and Mobile platforms
  • Implemented automated testing scenarios and analyzed test results
  • Designed and developed test cases
  • Maintained existing test automation
  • Global Search for Microsoft CRM 4.0
  • Wrote technical documentation, defined scope with client, created test cases
  • Created test matrix covering a part of Microsoft CRM Web-client
  • Performed usability, compatibility and security testing of new features
  • Amazon Media
  • Tested functionality on mobile environments
  • Tested major mobile platforms including Apple iPhone and Windows Mobile
  • Conducted end-to-end testing of the mobile environment, including testing both sides of communication to ensure a correct data stream from the content provider and correct working of the device with received media

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