It Project Manager Resume
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Redmond, WA
SUMMARY
- Technical Program Manager skilled in streamlining operations and maintaining schedules to drive maximum customer satisfaction and business revenue.
- Deep hands - on technical expertise, combined with the ability to coordinate diverse teams and resources in completing deadline-driven objectives.
- Extremely well-organized and detail-oriented work style, including the ability to proactively resolve potential project risks and obstacles.
- Master’s Degree in Computer Science
- Expertise in Requirements Development, Strategic Planning, and Project Scope Control
- Skilled at planning and managing projects using Agile Scrum and Waterfall methodologies
- Comfortable at communicating and reporting to stakeholders at all levels
- Strong background in Risk management and mitigation
- Experience in Software Development Life Cycle (SDLC) Management, Functional Requirements Documentation, Design, Development, Testing, Implementation and Closure
- Experience in TFS, VSO, SharePoint, ServiceNow (SNOW), ITIL, SQL, Power BI, CRM, and Clarify
- Experience working with offshore and virtual teams (China, India, Russia, France, Japan)
- 8 years of hands-on IT and Software experience with Microsoft, as well as smaller technology firms
PROFESSIONAL EXPERIENCE
IT Project Manager
Confidential, Redmond WA
Responsibilities:
- Met with key stakeholders to define project scopes, strategies and plans
- Managed all phases of the software development lifecycle (SDLC)
- Set up and monitored projects through TFS, VSO, ServiceNow, Power BI, Microsoft Project, SQL - compiling data for reports
- Created and maintained project documentation on SharePoint
- Monitored workflow and made timeline adjustments as needed
- Collaborated with development to plan Agile project sprints
- Developed status reports and resource plans
- Managed resources and capacity planning for projects
- Coordinated with customers to gather requirements and manage expectations
Test Lead
Confidential, Redmond WA
Responsibilities:
- Designed and created test plans, test cases, integration documentation
- Created automation with Coded UI, Microsoft Test Manager 2010, 2012, PowerShell, and command scripting
- White box testing for ASP.Net Solutions, Web services and WCF end points
- Worked closely with PMs and DEVs for requirements and specification
- Communications Lead and Team Coordinator for the test team, serving as primary contact to provide results metrics for product testing
- Triaged bugs and managed newly-hired SDETs on the project
Software Development Engineer in Test 2
Confidential, Redmond WA
Responsibilities:
- Functional testing, Compatibility, Accessibility, Performance, Cross-Feature Testing, Integration, Regression, Security, Localization, Globalization, and XML Fuzz Testing
- Gatheird Code Coverage reports
Software Development Engineer in Test
Confidential, Bellevue WA
Responsibilities:
- Focus of the job spanned work on software Functionality, Compatibility, Reliability, Usability, Installation, Security, Regression, GUI, User Experience, Data Validation and Performance Testing
- Tested Web and Mobile applications on Windows and Mobile platforms
- Implemented automated testing scenarios and analyzed test results
- Designed and developed test cases
- Maintained existing test automation
- Global Search for Microsoft CRM 4.0
- Wrote technical documentation, defined scope with client, created test cases
- Created test matrix covering a part of Microsoft CRM Web-client
- Performed usability, compatibility and security testing of new features
- Amazon Media
- Tested functionality on mobile environments
- Tested major mobile platforms including Apple iPhone and Windows Mobile
- Conducted end-to-end testing of the mobile environment, including testing both sides of communication to ensure a correct data stream from the content provider and correct working of the device with received media
