SUMMARY

• An overall 7.9 years of experience in IT industry working on Agile, Waterfall and DevOps models in Developing Software, Maintenance and Production support (24/7) using technologies like COBOL, JCL, DB2, IMS - DB, VSAM, SORT, SQL, CONTROL-M in Credit Card and Banking domain along with functional utilities like Servicenow, Managenow, Infoman & Changeman to manage critical application processes as per ITIL standards for Confidential Technologies. Extensive experience in process improvement/Automation in Banking & Financial services (Credit card industry).
• 7.9 Years of expertise in mainframe Development, Maintenance, Enhancement, Remediation, Support and Migration projects for Banking and Financial Sector.
• Expertise in Developing Software, Maintenance and Production support (24/7) using technologies like COBOL, JCL, DB2, IMS-DB, VSAM, SORT, SQL, CONTROL-M in Credit Card and Banking & Financial domain along with functional utilities like Servicenow, Managenow, Infoman & Changeman to manage critical application processes as per ITIL standards for Confidential Technologies.
• Extensive experience with requirement capturing, impact analysis, design, development, customizations and implementation of software.
• Expertise in problem solving and production fixes within SLA (Service Level Agreement).
• In-depth noledge of SQL and required tools like QMF and SPUFI for Database analysis.
• Well experienced in REXX based mainframe tool.
• Basic noledge of CICS.
• Extensive experience in Production Support, Incident Management, Root cause analysis, Problem Management, Change Management, break fix (level 2 and 3 support), adhoc reporting, code walk-through and core processing internal wellness checks.
• Proficient in development methodologies such as Waterfall, Agile and DevOps.
• Expertise on application Re-engineering (Demand Management and process tuning) to cut down system cost and automates teh manual work.
• Entry level noledge of HDFS, PIG, HIVE and HBASE by completing training on Big Data & Hadoop technologies.
• Having basic noledge of Core Java programming, Python, UNIX & Shell Scripting.
• Application coordinator for Semi-Annual Disaster Recovery exercise for account payable applications.
• Played lead role coordinating Data Centre migration activity for account payable Applications.
• Experience in leading and managing teams. Handled multiple roles - Programmer analyst, Onsite coordinator as well as Onsite Team leader, Project Lead, Resource mentor and Subject Matter Expert.
• Good communication skills, interpersonal skills, quick learner, self-motivated, and team player.

TECHNICAL SKILLS:

Platforms: IBM Mainframe - z/OS, Microsoft Windows

Programming Languages: COBOL, JCL, SORT, Easytrieve

Database: DB2, IMS-DB, VSAM

Utilities: Changeman, Infoman, Jobtrac, Control-M, CA-7, BMC Utilities, Fileaid, FTP, Xpeditor, Spufi,QMF,Apptune

Tools: Rally, Service-Now (Incident/Problem management)

Microsoft Tech.: MS Office suite (Word, Excel, Power Point)

Domain: Banking & Financial Service

Methodologies: Waterfall, Agile

Other Technologies: Basic noledge in Core Java and Hadoop ecosystem

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Lead

Responsibilities:

• Design, development, modification, testing and implementation of code as per requirement. Coordinating and working with offshore team to explain project requirements and getting teh deliverables on timely manner.
• Working with business partners to gather teh requirements for small to medium business request and generate solution.
• Preparing technical specification documents for new requirements.
• Impact analysis of teh required changes, develop code and peer code reviews of application developers.
• Daily production monitoring, reporting, level-2/3 production support, incident management, root cause analysis, problem management.
• Coordinating and conducting Annual Disaster Recovery exercise.
• Interacting and communicating with customer as well as service delivery manager for discussing production issues and break fixes.
• Working on Automation tools to reduce teh manual effort.
• Preparing detailed documentations and presentations for monthly SLA reports.
• Coordinating process tuning and demand management initiatives to enhance teh performance and reduce teh system processing cost.
• Knowledge transfer and training to new resources.

Technology Used: Mainframe z/OS, MVS, COBOL, JCL, PROC, DB2, SQL, IMS-DB, VSAM, Sort, Easytrieve, FILE-AID.

Confidential

Project Lead

Responsibilities:

• Design, development, modification, testing and implementation of code as per requirement. Coordinating and working with offshore team to explain project requirements and getting teh deliverables on timely manner.
• Working with business partners to gather teh requirements for small to medium business request and generate solution.
• Preparing technical specification documents for new requirements.
• Impact analysis of teh required changes, develop code and peer code reviews of application developers.
• Daily production monitoring, reporting, level-2 production support, incident management, root cause analysis, problem management.
• Coordinating and conducting Annual Disaster Recovery exercise.
• Interacting and communicating with customer as well as service delivery manager for discussing production issues and break fixes.
• Working on Automation tools to reduce teh manual effort.
• Preparing detailed documentations and presentations for monthly SLA reports.
• Coordinating process tuning and demand management initiatives to enhance teh performance and reduce teh system processing cost.

Technology Used: Mainframe z/OS, MVS, COBOL, JCL, PROC, DB2, SQL, IMS-DB, VSAM, Easytrieve, FILE-AID.

Confidential

Senior Analyst Programmer- Onsite coordinator

Responsibilities:

• Working directly with application business partners and product owners for requirement gathering, managing requirements and performing impact analysis with a view to identify, document teh gray areas/gaps.
• Leading teh offshore team and distribute tasks; for error free delivery.
• Understanding business requirements and troubleshooting user queries for individual merchant setup.
• Impact analysis of teh required changes during production issues and preparing design documents over teh requirements.
• Implementing and coordinating changes with change management team.
• Preparing statistical reports for application performance using Microsoft office tools.
• Working on automation tool development activities to reduce manual effort handling day to day repetitive tasks.

Technology Used: Mainframe z/OS, MVS, COBOL, JCL, DB2, SQL, IMS-DB, VSAM, Easytrieve, FILE-AID, QMF, SPUFI, AXIOM