EDI/Compliance/PM Resume North Brunswick, N.J - Hire IT People

SUMMARY:

With over 15 years of retail accessories experience, I have helped and gained experience throughout my years. I am experienced at high pressure situations and can react when situations are critical or can call for critical decisions and work deligation. As a support specialist I am patient with clients and I am always willing to help others. I work well with colleagues either independently or on projects.

FUNCTIONAL SKILL AREAS:

EDI Manager - IT Support - Help Desk Support - ERP Support - EDI Support

COMPUTER SKILLS:

Blue Cherry ERP - Lawson ERP (recent)- Gentran EDI - Lexicom - LENS VAN - EDI Notepad - Textpad - Inbound/Outbound documents - GXS/Inovis Catalog - Windows OS - Microsoft Office Suite 2010 - Active Directory - MS Exchange - Power House - BC Bridges - BC Infinity - Wal-Mart DSV portal - Networking.

EMPLOYMENT HISTORY:

Confidential, North Brunswick, N.J

EDI/Compliance/PM

Confidential, Bayonne, N.J

IT/EDI Admin/Senior Helpdesk

Confidential, Bayonne, NJ

Junior IT / Network Admin

Confidential, Bayonne, NJ

Help Desk Support

Responsibilities:

Handle Inbound/Outbound 810, 816, 820, 832, 850, 855, 856, 860, 940(3PL), 945(3PL), 943(3PL), & 944(3PL) via Gentran management & Lexicom communications for all major customers i.e. Macy s, Nordstrom s, Wal - Mart, Kohl s, & JC Penney s.
Establish trouble tickets when new maps or updated maps are needed in accordance to customer requirements and or VIC s standards. EDI data/EDI raw data can be viewed or Segments can be disseminated via multiple EDI sources: EDI Notepad, Textpad, Notepad, & Notepad++.
PM on Blue Cherry Infinity ERP successful Hybrid upgrade allowing us to work and transition from classic into Infinity a phase at a time.
Manage and maintain software issues and manage trouble tickets. Create, schedule, and run all company reports and processes from all aspects/all report shells.Maintained Multiple Task Schedulers across multiple TS servers. BC UCC-128 internal Label builder.
Use Bartender to build Retail Hangtags as well as UCC-128 labels to be output via Datamax and Monarch Printers.
Use Foot Print Ticketing system for Help Desk trouble tickets or Change Management Tickets. Troubleshoots and resolves hardware, software and voice/data communication systems issues.
More than 1000 client users over 5 locations. Manage Windows Active Directory & Exchange Mail. Handle every day hardware/software issues.

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Edi/compliance/pm Resume

North Brunswick N, J

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