SUMMARY

• 20 years professional experience in IT as Agile Coach, Scrum Master, Program Manager, Project Manager.
• Global multisite Client management and Delivery Management using multiple technologies and platforms with SDLC methodologies including Waterfall, Agile, and Kanban with budget of $10 million and team of 75+
• Experience in Environment Management, QA Testing, Production Support, Enterprise Migration, Client Management and Business Architecture for solution definition
• Promoted data collection for data driven decision making and continuous improvement as Scrum Master and Agile Coach.
• Automation of Infrastructure setup tasks, Environment monitoring tasks, and Automation of QA Testing
• Promoted Test Driven Development (TDD), Paired Programming, and Code refactoring as Agile Coach and Scrum Master.
• Experience in Client management, Pre - Sales activities, presenting proposals, generating solutions working with Agile Business Owners and responding to RFP’s.

TECHNICAL SKILLS

• Java
• Subversion
• BladeLogic
• UNIX
• Korn Shell Scripting
• MS .NET
• PL/SQL
• Oracle
• MS SQL Server
• Pythonr
• SSRS
• DB2
• IBM Mainframes
• MVS OS/390 z/OS
• COBOL
• DB2
• VSAM
• CICS
• JCL
• Endeavor
• File-Aid
• SQL
• QMF
• SPUFI
• FTP
• NDM
• Infopac
• HP Performance Center
• QTP
• Microfocus Revolve
• Microfocus Mainframe Express
• MS Project
• MS Office
• SharePoint

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Senior Manager

Responsibilities:

• Responsible for Client management, Program management, Account Management including (P&L), Agile Coaching. Grew the account from 6 member team to over 155 members.
• Was responsible for 9 project teams that used Agile and Waterfall methodologies to deliver Applications.
• Ensured appropriate communication took place between onsite and offshore project Leads/Scrum Masters.
• Worked with on-site product owners to ensure Business Epics were sized and decomposed into appropriate Business stories, backlog was updated and kept ready to be worked on by the Teams.
• Ensured Scrum Masters kept on-site Managers up to date with daily Status Reports, and Sprint Demos were conducted at the end of Sprints and Client Acceptance was successful.

Environment: ASP .NET, HTML 5, Windows Services, SSRS, MS SQL Server, PL/SQL, Java, UNIX Scripts, Python.

Confidential

Project Manager senior

Responsibilities:

• Responsible for Client management and Delivery management using Agile, Scrum, Kanban and Waterfall methodologies, Account Management, pre-sales activities, generating leads, preparing proposals, presentations, and contributing to solutions generation
• Managed and delivered projects with 5 teams with multiple technologies. The Teams used Agile for Application Development and used Kanban methodology for providing level-2 and level-3 Production support.
• Coached Scrum Masters to follow Agile techniques like Sprints, TDD, Paired-programming, Swarming, Sprint planning, Daily Stand-ups. Worked with product owners to ensure the product backlog was kept updated and they were involved in Demos, Sprint planning and Retrospectives.

Environment: Oracle, DB2, MS SQL Server, PL/SQL, Java, UNIX Scripts, .NET, BPM, CGI/ PERL, Multiple COTS Packages, IBM Mainframes, COBOL, JCL

Confidential, Michigan

Project Manager/ PMO

Responsibilities:

• As an Agile Coach, Promoted Agile development for projects that spanned multiple global geographic locations, coaching Scrum Masters in Governance, Issue and Risk Resolution, Schedule, Cost, Quality Management, and Status Reporting

Environment: Oracle, DB2, MS SQL Server, PL/SQL, Java, UNIX Scripts, .NET, BPM, CGI/ PERL, Multiple COTS Packages, Mainframes, COBOL, JCL

Confidential, Malvern, Pennsylvania

Manager

Responsibilities:

• As a Scrum Master ensured Scrum processes were followed, and motivated the teams to make continuous improvements using Lean resulting in higher efficiency and quality
• Was recognized for successfully delivering many large IT projects.
• Built IT and Business partnership to propose and build business capabilities with high Return on Investment (ROI). These capabilities were identified by using Lean techniques.
• As a Project Manager and Scrum Master was responsible for leading teams that Architected, designed, coded and Tested enhancements to various applications using Waterfall and Agile methodologies.
• As a Scrum Master coordinated the internal and external interfaces for the program with Business clients, Vendor and internal teams implementing the changes to multiple applications.
• Created Burn-up and burn-down charts and information radiators for the Agile Scrum Teams.
• As a Scrum Master communicated plans and statuses to various stakeholders - Business, IT Management Peers, Implementation Teams and Support Organizations.
• As a Project Manager created project plans for planning, tracking and delivery of software to production environments.
• As a Project Manager of Production Support Team, set BHAG’s for Quality, Performance, Environment Availability and other measures. Was responsible for creating Dashboards and Dials to improve the selected metrics.
• Led the Defined Benefits Product development Effort as a Scrum Master. The mission of the Scrum teams was to provide VPAS product enhancements to allow the business achieve their goals of increasing new client conversions, completing legacy conversions and providing a stable and scalable application platform.
• As a Scrum Master was actively involved in automation of testing activities to improve quality and repeatability while reducing cost of Testing.
• Coached and contributed to the adoption of various software development methodologies including Agile and Kanban within and across teams.

Environment: Oracle, PL/SQL, Java, Subversion, UNIX Shell Scripts, Mainframes, BenXL, COBOL, DB2, JCL.

Confidential, Malvern, Pennsylvania

Technical Lead/ Test Lead/ Developer/ Tester

Responsibilities:

• Involved in the migration of legacy systems and data to enterprise systems
• As a Technical Lead, created process maps, analysis, design documents, and shared it with the team for review and implementation
• Implemented the use of automation tools for functional and performance testing activities resulting in reduced cost and improved quality
• Conducted training on testing best practices as a representative of the testing department to impart knowledge to other departments within the company
• Created Unit, Integration, System Test, and Performance Test Plans, Test Cases, Test Matrices for Testing, and delivery of software
• Created and reviewed multi-million dollar estimates for work to be budgeted and later delivered by team
• Created dashboards and status reports for projects and processes and presented them at department meetings

Environment: Oracle, MS SQL Server, PL/SQL, Java, UNIX Shell Scripts, Mainframes, COBOL, DB2, JCL

Confidential, Hoffman Estates, Illinois

Software Consultant

Responsibilities:

• As a consultant worked on the Y2K project on Sears NAS - National Accounting System
• Performed Analysis, designed, developed and tested the NAS system

Environment: APS COBOL, VSAM, Assembler, JCL, CICS, InterTest

Confidential

Software Engineer

Responsibilities:

• Developed batch and online applications on IBM Mainframe computers using C, Assembly, COBOL, DB2, JCL, and CICS programs
• Created Analysis, design, and test case documents
• Followed SDLC methodology to meet ISO 9001 quality standards
• Recognized by clients for delivering on time and with quality