SUMMARY

• Agile practitioner for 6 years: Agile Coach (2), Chief Scrum Master (1), Scrum Master (3)
• Instructor for 4 years teaching Agile, project management, business analysis and lean six sigma
• Lean transformation consultant for 5 years (Kanban, Kaizen, 5S, U - shaped cells, 7 wastes, just-in-time)
• Project manager for 15 years leading enterprise-level software and operational projects
• Broad industry experience: healthcare, travel, logistics, manufacturing, utilities
• Multi-cultural: worked in 18 countries and 15 States; Spanish (fluent), French (advanced)

TECHNICAL SKILLS

Technologies: Jira, Confluence, SharePoint, GitHub, SonarQube, Maven, Artifactory, Jenkins, Ansible, Docker

PROFESSIONAL EXPERIENCE

Chief Scrum Master, Agile Coach

Confidential

Responsibilities:

• Responsible for ecommerce program consisting of SDLC projects to enhance Royal's cruise website. Guided three scrum masters wif teams of 8 to 12
• Ensured collaboration and coordination between teams, participated in team-level Scrum ceremonies and facilitated program-level ceremonies, including grooming teh program backlogAgile Coach
• Worked wif management to expand and mature Agile practices throughout teh department.
• Conducted training sessions for technical and non-technical staff and managers. Reviewed and improved Agile practices: lengthened sprint duration from 2 to 3 weeks and established a bi-monthly innovation and planning sprint that was needed for: research, training, reducing technical debt, doing a system retrospective, and planning for teh next program increment.

Agile Consultant

Confidential

Responsibilities:

• Conducted assessment of project management practices and team dynamics, including understanding leadership objectives, company culture, and current IT practices
• Crafted a hybrid Agile/Waterfall methodology aligned wif both teh Scrum Alliance and PMI guidelines, and guided management in creating a customized Waterfall to Agile roadmap
• Conducted basic Agile training for staff and management

Scrum Master, Chief Scrum Master, Agile Coach

Confidential

Responsibilities:

• Facilitated Scrum team of 10 in teh Agile process, including: doing backlog grooming, sprint planning, daily standups, removing impediments, velocity and status reporting, sprint demos and retrospectives
• Collaborated wif DevOps on Continuous Integration, and wif Release manager, for deployments
• Reported to Chief Scrum Master and participated in Scrum of Scrum meetings, program increment planning, system demos, and program retrospective
• Promoted to lead 3 Agile teams responsible for teh “Cruise Browsing, Booking, and Readiness” product
• Worked wif Scrum Masters, facilitated Scrum of Scrum meetings, addressed impediments, and fostered collaboration to ensure successful delivery pipeline
• Participated in Program Increment planning, program backlog grooming, system demos and program retrospectives
• Worked wif System Architecture/Engineering team, Product team, Business Owners, and a continuous delivery pipeline ensured aligned wif product vision to ensure a smooth delivery of teh project’s products
• Launched a Kanban team of 6 to support production and teh architectural runway. Kanban board included teh team backlog, four workflow states wif WIP limits, and work items, i.e. enabler user stories, bugs, and tasks

Agile Coach

Confidential

Responsibilities:

• Promoted to Agile coach and worked wif Enterprise Agile coach to: ensure compliance wif Agile practices, help teams become more autonomous, resourceful, and successful
• Coached using a discovery-based approach consisting of questions to guide teams to a resolution
• Conducted intermediate training on scaling Agile using SAFe methodology

Agile and Project Management Instructor

Confidential

Responsibilities:

• Taught PMI-ACP® agile certification courses as well as, Lean Six Sigma, PMI- PMP®, and business analysis (PMI-PBA®) to working professionals thru teh office of Continuing Education
• Developed Agile curriculum and led several on-site workshops for companies starting teh Agile Journey

Scrum Master

Confidential

Responsibilities:

• Facilitated Agile team in large project to upgrade ADP’s Web-based health insurance management system to comply wif teh Affordable Care Act (Obamacare)
• Used Agile throughout teh SDLC and release deployment cycle. Routine activities included backlog grooming, sprint planning, daily scrums, tracking progress using burn-down chart, sprint demos, release planning, bug triage, and release deployment

Scrum Master

Confidential

Responsibilities:

• Worked extensively wif product owners to understand requirements and build a product backlog
• Guided team thru Agile ceremonies, addressed impediments, and improved morale
• Coordinated wif DevOps to ensure release candidates were deployed successfully

Junior Scrum Master

Confidential

Responsibilities:

• Learned Agile, became internal champion of change, and started pilot Agile projects to gain adoption; first by technical personnel and then by management
• Sample Agile projects included: ERM version upgrade, EMR infrastructure upgrade, HIE interfaces between EMR and pharmacy and dental applications

Lean Transformation Consultant

Confidential

Responsibilities:

• Wif team of consultants, worked on Lean transformations in manufacturing and logistics companies in US, Europe, and Latin America, which included: evaluating business and manufacturing operations, identifying and quantifying waste, training and leading Kaizen teams to implement changes, and quantifying benefits
• Used Lean manufacturing techniques: one-piece flow, just-in-time, U-shaped cells, Kanban, and 5S as well as Six Sigma (defect reduction, process stabilization, cycle-time reduction, etc.) using DMAIC methodology