SUMMARY

• Overall 8+ years of experience as a Business Analyst/ Scrum master in IT industry.
• Experience in various Software Development Life Cycle (SDLC) such as Waterfall and Agile methodologies - SCRUM, SAFE.
• Extensive knowledge of Spiral, Extreme programming(XP), Rational Unified Process (RUP), Kanban and Scrum-ban.
• Communicated with different SME’s, Developers, Testers, higher level management and other stakeholders to develop a quality project and worked on delivering teh product within budget without any Scope creep to reach teh deadlines on time.
• Proficient in Microsoft Office tools like MS Access, MS Visio, MS Excel, MS Word, MS PowerPoint and MS Project.
• Experience as a SCRUM MASTER, facilitated teh SCRUM ceremonies and time-boxed teh ceremonies (Planning Meeting, Daily SCRUM, Sprint Review Meeting, Sprint Retrospective Meeting, Product Backlog Refinement Meeting).
• Converted teh Requirements into user stories by conducting a user story writing workshop which helped teh team in developing user stories that meet INVEST (Independent, Negotiable, Valuable, Estimable, Small, Testable) criteria. And tasks that met teh SMART (Specific, Measurable, Achievable, Relevant, Timeboxed) criteria to identify teh workflow analysis and designing teh functions.
• Maintained teh artifacts like Product Burndown chart, Sprint Burndown chart, and Sprint Burn Up chart and made them visible through Information Radiator. Experience in tools like JIRA, RALLY to maintain teh user stories and artifacts.
• Highly skilled as Scrum Master in facilitating scrum ceremonies for teh scrum team. Make sure they stay focused on teh project to perform better and conducting several estimation Techniques like Planning poker, T-shirt sizing, Relative Mass Valuation.
• Helped teh product owner to prioritize teh Product backlog using techniques like MOSCOW, KANO and prioritized teh backlog
• Highly expertise in using tool likes JIRA for writing requirement, Issue tracking, creating defects and Generating reports throughout application development lifecycle and experience in using Confluence for better communicating with teh team.
• Well versed with estimation techniques like planning poker, T-shirt sizing, relative mass valuation and prioritization techniques like Moscow, KANO
• Integrated Agile, Lean, and Scaled Agile principles into team product development practices and Jira administration.
• Continually updated respective teams’ epics and stories in JIRA to facilitate workflow, demonstrate progress, and flag impediments.
• Guided teams through Agile ceremonies (e.g., PI Planning, Sprint Planning, Backlog Grooming, Retrospective) to help determine, commit to, and deliver an appropriate amount of work for teh given interval.
• Utilized team feedback, retrospectives, and metrics (quality, delivery rate, etc.) to identify areas of opportunity and worked with my team to continuously improve.
• Thereby, proven success in Impact Analysis, Cause and TEMPEffect, GAP Analysis (As-Is and To-Be Analysis), SWOT Analysis and assisted teh project manager in Cost Benefit Analysis, Work Break Down Structure and Critical path analysis.
• Facilitated and gathered requirements through Requirements Gathering Sessions using various elicitation techniques like Prototyping, Interviews, Requirement Workshops, Telephonic interviews, Survey/Questionnaire, Brainstorming and JAD
• Analyzed source systems and business requirements, to develop User requirements, Functional and Nonfunctional requirements.
• Documented Requirement Artifacts such as Business Requirement Document (BRD), Functional Requirement Document (FRD), System Requirement Specification (SRS), and elaborative expertise with Change Management Handling.
• High expertise in tracing requirements throughout teh development process and verifying their adherence to Requirement Traceability Matrix (RTM) and RACI chart, preparing test cases with teh help requirements gathered with proper tracing back and forth.
• Highly experienced in creating Mock up screens, Wireframes and Prototypes to assist teh UI team for better understating of user interface requirements and sit with teh SME’S to get more insights on Graphical User Interface for teh system.
• Designed teh UML diagrams such as a Use case diagram, Activity diagram, Sequence diagrams and Data Flow Diagrams by using Rational Rose and MS Visio and wrote use cases for teh development team based on teh requirements gathered.

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Agile-Scrum, Waterfall-Scrum Hybrid, Extreme Programming(XP), Spiral, SAFE, Kanban, Scrum-ban, Rational Unified Process (RUP).

Requirement Management Tools: JIRA, Rally, TFS, Version ONE, MS Project, Rational Requisite Pro, HP QC, HP ALM

Reporting Tools: IBM Cognos BI, MicroStrategy, Business Objects, Tableau, SQL Server Reporting Service, Microsoft Power BI, Spotfire.

Graphical & Modeling Tools: MS Visio, Balsamic, Rational Rose, UML, Mockup Screens.

Databases: MS Access, MYSQL, Microsoft SQL (T-SQL), Oracle 9i & 10g (PL/SQL).

ETL Tools: SQL Server Integration Services, Oracle Warehouse Builder, IBM Cognos Data Manager, Informatica Power Center, Oracle Data Integrator.

Testing Tools: HP QTP, LoadRunner, Bugzilla, Selenium, SOAP UI, Oracle Application Testing Suite (OATS)

Microsoft Tools: MS Office Tools (Word, PowerPoint, Excel) MS Access, MS SharePoint, Outlook 365

Languages: SQL, PL/SQL, T-SQL, HTML, XML, C, C++

Operating Systems: Windows XP, 7, 8, 10, Linux, Mac OS

PROFESSIONAL EXPERIENCE

Confidential, Menomonee Falls, WI

Scrum Master

RESPONSIBILITIES:

• Involved in prior documentation and business process to understand teh scope and development of teh system being developed
• Facilitated JAD, Brainstorming sessions to allow different stakeholders to communicate their viewpoints with each other, resolved any concerns and came to an agreement quickly. Conducted one on one interviews to understand teh requirement of teh stakeholders.
• Performed GAP analysis to define gaps between As-Is and To-Be processes and bridged teh gap to work on system enhancements.
• Reviewed and Analyzed Business Requirement Documents (BRD), Functional Requirement Documents (FRD) and translated them to System Requirement Specification (SRS) to enable development team to better understand teh requirements
• Assisted in design review meetings so that all teh requirements are within teh project scope and does not adhere to Scope creep.
• Involved in writing Test Plans, Test Cases and Test Scenarios using HP Quality Center and arranged triage calls between developers and testers so that teh bug cycle was taken care and made sure that requirements didn’t get deviated.
• As a Scrum Master ensured teh team is TEMPeffectively and actively performing as a team. Ensured that teh team is self-organized and collaborative in nature to develop teh product in an evolutionary and timeboxed manner ensuring product delivery on time.
• Facilitated Scrum Ceremonies and ensured that teh team follows their process and pursued continuous innovation in their practices.
• Wrote User Stories fulfilling INVEST criteria, assisted teh Product Owner in prioritizing teh Product Backlog Items (PBIs) using MoSCoW, KANO and engaged teh whole team in estimating Story Points using Planning poker and Relative Estimation.
• Used JIRA to keep track of teh issues that are logged and in-progress along with teh person responsible. It helps to generate reports to see teh status of an issue and improving teh productivity of teh development team and managed teh conflicts and worked on deliverables.
• Generated Sprint Burndown and Product Burndown charts which helped Product Owner to plan accordingly. Tracked and TEMPeffectively communicated team’s velocity and sprint/release progress to teh stakeholders to assure them about teh development.
• Involved in breaking down teh user stories into task satisfying SMART criteria with teh help of Scrum team to develop and deliver teh product iteratively with evolutionary development where customers as well as teh development team could see teh product evolving.
• Conducted Sprint review meeting by inviting all teh stakeholders including teh product owner and worked with teh team to give a live demonstration of teh Potentially shippable product increment (PSPI) to teh stakeholders and collected feedback.
• Performed different fun Retrospective techniques like Happiness histogram, Silent writing, Speed Dating in Retrospective meeting
• Jotted down teh feedback from teh stakeholders and updated teh same in Product Backlog for teh team to start working on it.
• TEMPEffectively recorded and maintained teh artifacts like impediments list, Sprint burndown charts and Sprint burnup charts to track
• Used best scrum practices such as TDD, ATDD and BDD to understand teh behavioral, implementation as well as development aspect of teh system.
• As a Scrum Master conducted various fun activities in teh Sprint retrospective meeting to improve teh team building skills and collaborative skills within teh team and organized a physical board where team could visualize its own work and collaborate accordingly.
• Involved in User Acceptance Testing (UAT) for successful implementation of requirements and generation of reports. Used JIRA for defect tracking, facilitating and monitoring teh process throughout teh development process.
• As a Scrum master facilitated and time-boxed Scrum ceremonies such as Sprint planning, Daily scrum, Sprint review, Sprint retrospective and Backlog refinement meeting.
• Developed and delivered team and organization’s training materials, workshops and skills to facilitate agile transformation.
• Worked with stakeholders and Scrum of Scrum teams to craft a portfolio backlog with goals, purpose and success criteria clearly stated leveraging SAFE framework.
• Supported teh organization with internal and external communication, budget handling, risk mitigation and servant leadership.
• Coached teams across departments in SAFE environment by constantly being in contact with value stream decision makers, planning teh portfolio and then collaborating with teh Scrum masters on a weekly basis through Scrum of Scrum meetings.
• Collaborated with RTE to closely work on teh ART and made sure that work in teh Sprint was completed as it was timeboxed.
• Collaborated with RTE for PSI (potentially shippable increment) demo and maintained teh ART and planned teh next PSI together which was done in consideration to teh SAFE environment.

ENVIRONMENT: Waterfall-scrum hybrid, HPQC 10.0, JIRA7.0.0, MS Visio, MS Project, MS (Power Point, Excel, Word, Project), SharePoint, REST, MS Azure, ASP.NET 4.0, SQL Server 9.x/10.x, VS 2010, TFS, Visual Studio Team Services, Visual Studio Code.

Confidential, Trenton, NJ

Sr. Business Analyst/Scrum Master

RESPONSIBILITIES:

• Interacted with users and stakeholders to Identify business needs, evaluated solutions for business problems.
• Gathered business requirements by participating in JAD sessions, Interviewing business users and stakeholders and did a pre-analysis for collecting teh requirements and went through teh previous documents for understanding and analyzing teh system.
• Conducted one on one meetings with teh clients to discuss teh business needs and gathering business requirements and had meetings with SME and Database Admin to understand teh application and Oracle database terminology.
• Understood problem definition through one to one meetings with Data architect, Enterprise architect and Solution advisors.
• Involved in creating Project plan and deliverables for teh project by assisting teh Project manager in creating a Work break down structure and Critical Path analysis so that we had a clear-cut idea of teh amount of work required to complete teh deliverables.
• Teh methodology used for teh project was Waterfall and had a deep understanding about teh requirement gathering. Provided clear and consistent information about project status both internally as well as to teh IT team and stakeholders.
• Used MS Visio for Process modelling, Process mapping and Business Process flow diagrams. Understood teh As-Is system, developed teh To-Be system concepts and analyzed teh bridge between teh source and target systems and evaluated teh same.
• Prepared Business Requirement Document (BRD), Functional Requirements Document(FRD) and Drafted Systems Requirement Specification (SRS). Analyzed modified, validated these artifacts and then verified teh same with teh stakeholders.
• Organized and facilitated daily stand-ups, sprint and release planning, demos, retrospectives and other Scrum related meetings. Actively identified impediments and work across teh organization to remove them.
• Identified techniques for TEMPeffective product backlog management in partnership with product owners and help teh team understand teh need for clear and concise user stories.
• Ensured Agile metrics are being tracked, monitor them for indications of current or potential problems, and assist teh team to implement solutions to those problems.
• Implemented Scale Agile Framework. Coached teams on agile principles.
• Coached teams on agile technical practices (e.g. Scrum, Kanban, etc.) and to higher levels of agile maturity at a pace that is sustainable by teh team.
• Modeled agile values and principles and encourage self-organization within teh team. Oversaw and managed teh day-to-day functionality and support.
• Established Incident Reporting and did an Impact analysis for Change Control procedure which was further taken to teh Change Control Board and was further handled by teh Change manager who put forth with a go or no- go decision for teh change.
• Worked with QA team to design and develop Test Plan and Test Cases and was involved in teh test environment to create a Test strategy for teh testing environment to perform User Acceptance Testing (UAT), Functional Testing, Regression Testing.

ENVIRONMENT: Waterfall, MS project 2013, MS Outlook 365, MS Office 2013 (Word, Excel, PowerPoint and Visio), My SQL, Oracle 10g, Oracle TOAD, Erwin, Oracle warehouse builder, OBIEE Enterprise edition, Outlook 365, Oracle applications.

Confidential, Ada, MI

Scrum Master

RESPONSIBILITIES:

• Performed JAD sessions, interviewing and surveys with Business users, SME & app developer teams for gathering requirements for Application development. Interacted with teh legacy system to understand teh requirements for to be system.
• Analyzed teh gathered requirement and reviewed Business Requirement Document (BRD) and Functional Specification Document (FSD) for developing better understanding of system requirement to assist development team’s operations.
• Considered teh customers interest while teh customers ordered teh products so that teh customer had choice to view teh orders and make necessary changes while teh order is still placed in teh Shopping cart.
• Made sure teh products list was updated with teh Cost, Image and short description regarding teh product and teh Warehouse had transparent inventory which eventually increased teh Traffic acquisition for teh existing site further managing teh Traffic for teh site.
• Well versed in writing User Stories and Breaking down Epics into user stories satisfying INVEST criteria facilitated daily scrum meetings, biweekly sprint planning, review, retrospective, backlog grooming meetings, and planning poker sessions with technical team supporting threat management application.
• Helped teh Product Owner to prioritize teh Product backlog items (PBI’s) for developing Sprint tasks by taking suggestions from teh cross-functional development team using RALLY.
• Used ATDD to capture requirements during Acceptance testing and used them to derive development as it elaborates about teh developer focus kind of practice.
• Tracked and communicated team’s velocity and sprint/release progress by maintaining burnup charts and burn down charts.
• Create, maintain, and organize backlog of features, epics, stories, and tasks in JIRA and each work item was represented on a card which would track teh progress during teh workflow and limited WIP to match to teh team’s capacity.
• Met with product owners and operational business managers for selected modules to introduce scrum and program processes.
• Wrote test cases, test plans depicted in documented requirements and traceability matrixes for User Acceptance testing (UAT).
• Compile, analyze, and present statistics about time estimation accuracy, team velocity, and burndown rate to development team and management each sprint.
• Support monthly release cycle by facilitating Release Feature Selection meetings and organizing and monitoring eligible release.

ENVIRONMENT: Waterfall, MS Visio, MS Word, MS Excel, Oracle9i, MS Access, MS SharePoint, Waterfall, Java /Eclipse IDE, Spring framework, Balsamic, REST Web service, GitHub, HP Quality Center 10.0, SOA, HTML-5 / CSS 3.0 / JavaScript: jQuery and AJAX (JSON and XML) technologies, IBM Requisite Pro 7.1, IBM Cognos Data Manager 10.2, Tableau

Confidential, Berkeley Heights, NJ

Scrum Master

RESPONSIBILITIES:

• Gathered requirements in teh form of use cases and user stories based on teh need and necessity. And Assisted product owner to work on User stories to create Product Backlog.
• Worked with Product Owner to review teh working demo of Potentially Shippable Product Increment (PSPI) in review meeting and helped deciding which features are done and satisfies teh Acceptance criteria.
• Updating agile tracking systems to provide transparency on Product and Sprint Backlog for teh development team.
• Time-boxed scrum ceremonies as a Scrum master and helped teh product owner to prioritize teh Product Backlog Items (PBI’s) using various techniques along with teh development team.
• Actively involved in prior documentation and business process for understanding teh Scope and Developed knowledge of system.
• Conducted Gap Analysis for current state and to-be state of teh system which involved in in teh identification of business rules, business and system process flows, requirements and assumptions.
• Interacted with teh internal and external Stakeholders, project leads for gathering requirements for teh system design & understanding teh business process model and worked closely with teh SME’s to understand teh requirements TEMPeffectively.
• Created Mock-up Screens and Wireframes using UI Components such as Radio Buttons, Drop-down list, Checkboxes for different screens for demonstration to business users, stakeholders and to give insights of teh ‘TO-BE’ system.
• Well versed in Breaking down Epics through slicing strategies and then writing user stories satisfying teh INVEST criteria.
• Facilitated Daily scrum meetings, Biweekly Sprint planning, Sprint Review, Sprint Retrospective, Backlog grooming meetings, and Planning poker sessions with technical team supporting threat management application.
• Used Scrum practices like TDD, ATDD to focus on teh implementation and development aspects of teh system
• Helped teh Product Owner to prioritize teh Product backlog items (PBI’s) for developing Sprint tasks by taking suggestions from teh cross-functional development team so that evolution was done in sprints and could sustain.
• Tracked and communicated team’s velocity and sprint/release progress by maintaining Burnup charts and Burn down charts and to maintain teh teams progress sometimes applied WIP limits so that teh team doesn’t commit to too many user stories for teh sprint.
• Create, maintain, and organize backlog of features, epics, stories, and tasks in JIRA.
• Meet with product owners and operational business managers for selected modules to introduce scrum and program processes.
• Wrote test cases, test plans depicted in documented requirements and traceability matrixes for User Acceptance testing (UAT).
• Compile, analyze, and present statistics about time estimation accuracy, team velocity, and burndown rate to development team and management each sprint.
• Support monthly release cycle by facilitating Release Feature Selection meetings and organizing and monitoring eligible release candidates as well as Creating, maintaining, and organizing backlog of Features, Epics, User Stories, and Tasks in JIRA.

ENVIRONMENT: Waterfall Agile Scrum, JIRA, Confluence Mock-up screens, SQL Server, MS Office (MS Word, MS Excel, MS PowerPoint, and MS Visio), GAP Analysis, Data Warehouse, Tableau, UML, and UAT Testing.

Confidential

Sr. Business Analyst

RESPONSIBILITIES:

• Gathered business requirements by participating in JAD sessions, interviewing business users and stakeholders, conducting one to one sessions and consulting existing systems documents.
• Conducted Interviews with project managers, SME’s, business users to collect requirement and business process information.
• Assisted PM in creating Work Breakdown Structure and Project charter using MS project.
• Consulted extensive GAP analysis by identifying As-Is and To-Be process models and process flows, which in turn helped me to bridge teh gap between teh existing and teh current system.
• Performed SWOT analysis to discover new functionality requirements, prioritized them based on actual business needs.
• Analyzed feasibility of business requirements and defined scope, found out dependencies by interacting with Stakeholders, Subject Matter Experts, Project Manager and Technical Lead.
• Used Waterfall methodology. Assisted in Use Case Modeling and prepared Functional Requirements documents (FRD) and System Requirement Specification (SRS) incorporating business, functional and technical specifications with GUI requirements.
• Created Use case diagrams to make sure it was well understood by developers and testers as well as performed excessive Prototyping using Mockup screens.
• Created Mock-up Screens and Wireframes using UI Components such as Radio Buttons, Drop-down list, Checkboxes for retrieving data from teh user with client- side verification.
• Created environment for self -organization and organized team engagement activities to ensure team collaborates in an efficiently.
• Worked with teh QA team for designing data fields when teh data is expanded. Also assisted teh development team to define data
• Documented and represented them in Requirements Traceability Matrix (RTM) and made sure that there are no deviations from teh original requirements and was same as teh requirements that were put forth by teh stakeholders.
• Used bug tracking tools to combine a clean, fast interface for capturing and organizing issues with customizable workflows.
• Conducted User Acceptance Testing (UAT) and developed teh test plan, test conditions and test cases and manually executed these to verify actual result against teh expected results and exported test case created in MS Excel Sheet
• Used Quality Center/HP ALM for reporting and defect tracking, also followed up with teh development team to verify defect fixes and updated defect status also documented all teh bugs so that teh application was bug free before getting deployed.
• Analyzed Business Requirements from Black Box testing perspective. Reviewed Test Strategy and Test Plans to ensure that test cases reflect user needs for teh Functional, Performance, Usability and Security requirements.
• Used Informatica to map teh data in central Data repository and for enhanced Data management &Tableau for generating reports.
• Worked on Excel using pivot tables, data exports, excel formulas and created training curriculum and wrote training scripts.
• Strong knowledge of client side and server-side validation and assisted writing verbiage for client-side validation using JavaScript and Ajax.

ENVIRONMENT: Waterfall-scrum hybrid, MS Project, MS (Power point, Excel, Word), SharePoint, Rational RequisitePro, Oracle 11g, Informatica Power Center 8.6, ETL, Microsoft .Net framework 4.0, SQL Server 2008R2, AJAX, HP ALM v11.5, Bugzilla, HP Quality Centre 10.0, HTML-5, CSS, Microsoft Server Integration Services.

Confidential

Business Analyst

RESPONSIBILITIES:

• Performed JAD sessions, interviewing and surveys with SME's and multiple teams for requirement gathering and refinement.
• Identified and defined Entities, relationships and attributes in teh data model as per new specifications after analyzing teh database systems currently in use.
• Identified source elements and data mapping with teh target systems and Improved performance on SQL queries used indexes for tuning created DDL Scripts for database and manipulated teh data using DML.
• Created PL/SQL Procedures to implement Property & Casualty related business logics and created database objects like Tables, Stored procedures, indexes, Sequences, Views and rules etc.
• Implemented teh standard naming conventions and maintained Entity, Referential and Domain integrity while using SQL queries.
• Created Informatica workflows to integrate data from different sources, transform teh data and load it in IBM DB2 databases.
• For database management system, TOAD was used for designing creating and managing DB2.
• Created data mapping documents for teh migration of data from transactional OLTP database to OLAP databases of Property & Casualty related policy and claim data to different environments while enhancing teh system.
• Did rigorous load testing by using Load Runner. Used SQL scripting & automated teh scheduling of teh data to reduce efforts.
• Analyzed teh gathered requirement and reviewed Business Requirement Document (BRD) and Functional Specification Document (FSD) for developing better understanding of system requirement to assist development team’s operations.
• Created System Requirement Specification (SRS) document to describe data, functional and non-functional requirement with teh system modes and states with teh system capabilities and highlighting teh technical specifications that are supposed to be developed.
• Wrote Use Case and built Use Case Diagram/ Activity Diagram for proper understanding of teh system and communicated teh same to development team and created Requirement Traceability matrix (RTM) using MS Excel.
• Worked with teh QA team for designing Test Plan and Test Cases for teh User Acceptance Testing (UAT) and Regression Testing.

ENVIRONMENT: Toad, IBM DB2, Informatica Power center, MS Access, LoadRunner, Mercury, Quality center, MS Office Suite (MS Word, MS Excel, MS SharePoint, MS PowerPoint, Waterfall, TFS, SQL Server, Microsoft .Net framework, IIS Server, MS windows Server 2008, asp.net, SOA, SOAP, XML, MS Visio 2008), HTML, HPQC

Confidential

Jr. Business Analyst

RESPONSIBILITIES:

• Was involved in creating teh Project Initiation Document(PID).
• Assisted Project Manager in performing Cost benefit, Risk assessment and SWOT analysis.
• Assisted PM in creating Work Breakdown Structure and Project charter using MS project as well as involved in analyzing business requirements and developing system specifications.
• Created mockup screens for teh user interface for teh better understanding of teh requirement and to resolve teh business issues.
• Actively interacted with different business groups to perform GAP analysis to identify teh deficiencies in teh system by comparing teh actual objectives with teh system objectives desired.
• Used Waterfall methodology. Assisted in Use Case Modeling and prepared Functional Requirements documents (FRD) and System Requirement Specification (SRS) incorporating business, functional, non-functional data and GUI requirements which would in turn serve as teh counter piece of teh project.
• Wrote Business rules pertaining to shipping functionality.
• Coordinated and controlled Change Request for teh clients by conducting Impact and Cost analysis, prioritizing and mitigating changes and prepared change request form to provide details of Change request.
• Crated documents like BRD, FRD, SRS based on teh requirements gathered from teh business.
• Participated in teh development and preparation of test plan with teh testing team as well as ensuring testability, reliability, usability, maintainability and performance of teh application.

ENVIRONMENT: Waterfall, Oracle, Java, XML, Java script, Oracle warehouse builder, Rally, TFS, MS Access, MS Excel and MS Word.