Senior Project Manager Program Manager Project Manager LW1

Summary of Qualifications:

• Possess broad spectrum of technical skills augmented by keen business acumen, quantitative insights, and a strong customer focus. Exceptional analytical and problem solving ability blended with excellent Project Management, Leadership, and Communication skills.
• Strong Project/Program Management skills. Extensive experience with PMO frameworks, delivery processes, coaching/mentoring/counseling, LW2 project planning and scheduling, creating WBS, scope definition and change control, cost analyses and budgeting, earned value analyses, managing budget and timeline variances, issue and risk management, and software project estimation. Solid LW3 software process skills and familiarity with CMM.
• Proven ability to analyze business requirements or gaps in existing solution, then introducing strategic and tactical solution that improves competitive advantage and operational efficiencies. Bottom-line focused: led the delivery of several projects at many industry verticals with substantial payback, such as improving productivity of sales and service/support functions, human resource and payroll management systems, industrial automation and process control systems for Automotive, Aero Space, Telecomm, Health Care, Petrochemical, Pharmaceutical, Iron Steel industry segments.
• Experienced in Global Implementation with multi-teams and multi-vendor IBM, HP, Compuware, Tata Consultancy etc. management programs with cross functional teams Project, Business, Finance, I.T., Hosting, Telecom etc. .
• Tools Used: M.S.Projects, Visio, M.S.Office, Clarity, Primavera etc.

Professional Experience

Confidential

• Key LW4 member of LW5 PMO setup team. Analyzed and defined delivery processes in Capgemini PMO, keeping GM Delivery framework SDP/enable as center focus. Coached PMs to use various tools for estimation, tracking, reporting . Reviewed estimates / deliverables / status tracking and reported with PMs. Conducted solutions planning and created compelling value proposition for Application Outsourcing deals, leveraging all available corporate assets to craft solution. Managed Deal Team and client relationships.
• Always met or exceeded performance goals.
• Facilitated weekly PM status meetings as well as program level leadership reporting sessions.
• Consistently ensured solution reflected client buyer values.
• Determined solution costs, met target margins, and provided competitive messaging.
• Collaborated with Delivery Leads and ensured delivery capability matched proposed solutions and risk profile of solution was manageable.
• Identified opportunities for up-selling and cross-selling
• Recent pursuit involved DCT Data Center Transformation / Migration end of service life EOSL contract addressing technologies upgrading and migrating technologies/products for App / DB / Web Servers along with Cognos IBM WebFocus IBI as enterprise reporting tool. Led P2W strategy sessions, reviewed and aligned technical solution with customer priorities, and worked with team of 5 PMs. Project scope included review, business priority, and detailed analysis.
• Performed research and analysis on Technologies / Infrastructure used in current applications supporting GM B2B and B2C with respect to new technology trend
• Analyzed existing Service continuity with respect to new business demands
• Participated in Transformation analysis for Business, Tactical, and I.T. - Operation/Sustain
• Managed Technology Development / Upgrades / Migration Projects Including: a. Linux, Solaris, Windows b. Oracle, DB2, SQL c. Java, J2EE, .Net, VB d. App/Web WebShere, Apache, WebLogic, Glassfish e. ETL IBM Datastage for Datawarehouse f. Cognos, Microstrategy as Enterprise Reporting g. Mainframe COTS products like WebFocus IBI

Confidential

• Awarded progressive responsibility managing software portfolio with teams of 30 to 50 and annual budget of 1M to 10M. Managed several concurrent projects, each consisting of 1,000 to 100,000 person-hour effort. Performed strategic business analysis, application management, and project management. Served as Lead Program Manager responsible for providing Solutions in terms of Strategic Business Data collection and presentations and Deploying New/Upgrade applications.
• Key LW6 Contributions included:
• Business Case Study: Analyzed and understood Business Case and worked with Client to prepare business case Pain/Gain Analysis, Feasibility Study, ROI etc. .
• ROM Rough Order Of Magnitude : Engaged Business, IS S, vendors, Executive Leadership / Sponsors for detailed analysis, used Cost-Price models and prepared ROM to establish buy-in from Sponsors.
• ITSR Information Technology Service Request Responses: Managed Right-Shore team members responsible for sustaining the applications, development, infrastructure and vendors to analyze requirements and provide estimate fix price as well as T M .
• Project Delivery: Successfully managed projects Scope, Time, Cost, Quality , issues, risks, teams, and vendors. Managed Customer Satisfaction without hindering profitability.
• Financial Contractual: Managed client expectations on Earned Value metrics. Created reports that helped reconcile Capgemini's internal demand and revenue forecasts with transition impacts. Ensured transition activities and milestones complied with terms of Right-sourcing contract in place.
• Staff Management: Established and managed ramp-down plans for each application and coordinated re-deployment of staff affected by transition with Human Resources.

Confidential

• CRM Customer Relationship Management System Sales / Service-Support : Led the solution design, development and Implementation of CRM System across the globe. Assessed Requirements, Explored Solutions, Analyzed Technologies, Created and Mentored teams, Rolled-out solutions across the globe Visited - USA, Sweden, Germany, France, UK, India and Japan . Introduced webinars and web-based demo/training to global offices resulted in huge savings.
• HRMS Human Resource Management Systems - PeopleSoft : Led LW7 team of that delivered critical system to department of Human Resources for across the globe presence. System allowed users in fast-growing business environment to manage human resources more effectively and provide centralized management to establish visibility and profitability from the cost center standpoint.
• Additional LW8 Previous Experience

Confidential

• Business Consultant Project Management
• Technology: Industrial Automation and Process Control, HRMS, CRM
• Industry Segment: Automotive, Healthcare

Confidential

• Implementation Consultant - Project Management
• Technology: Industrial Automation and Process Control, Human Resource and Payroll Systems
• Industry Segment: Pharmaceutical, Petrochemical, Steel / Iron, Automotive, Cement, Finance, Legal
• LW1 Insert your desired job title /profession right after your contact heading, centered and bolded. The first thing the hiring gatekeeper at any company will have to do is figure out is what position each candidate is applying for. If you're applying for a specific position at a specific company, put the exact title of the position you are applying for. If you're posting your resume on a job board, use a term that shows the breadth of positions you might be applying for.
• LW2 I notice you capitalized certain keywords skills throughout resume. I don't recommend capitalizing words merely to help them stand out it causes inconsistencies. Instead, just use the general rules for capitalization when writing your resume.
• LW3 Just recommending an alternate adjective here.
• LW4 Don't list your responsibilities in A. B. C. order, this results in a long summary of job duties. Instead, break into sentences and describe them in a manner as being achieved or accomplished.
• Relocate some of the key highlights as bullets. This helps break up the document visually, and also helps the resume sustain itself whether it's being quickly skimmed or thoroughly reviewed.
• LW5 Maximize space by typing text from left to right margins only indent your bulleted lists .
• LW6 Avoid having multiple / various layouts and font styles. This actually makes your resume much more difficult to navigate. Keep layout and formatting more uniform.
• LW7 I would consider removing all articles the, a, an throughout document. They are not necessary in resumes. It is considered a telegraphic or tight writing style, meant to screen out useless words in order to draw attention to the remaining ones.
• LW8 New heading here for listing older engagements.