SUMMARY:

A proactive and results - oriented professional with exceptional planning and implementation capabilities with over seven years expertise in Banking, Financial services and Insurance (BFSI). Advocates and drives change within the team to help drive efficiencies. Achieves operational efficiency while increasing revenue through relationship building and strong analytical skills. Known for business savvy, efficient multi-tasking skills and effective communications.

PROVEN TRACK RECORD IN:

• Business Analysis
• Quality Assurance
• Written & Verbal Communication
• Project Management
• Systems Architecture
• Revenue Generation
• Time-Management
• Quality Focused

TECHNICAL SKILLS:

• Main Frame Applications: Merlin, Prism, and ABCA
• COBOL, C, Oracle
• MS Office 2010; SharePoint
• HPQC
• CA Agile - Rally
• Good Understanding of MySQL.
• R - Programming in Data Science
• BIG DATA HADOOP & SPARK - Knowledge of YARN, HIVE, IMPALA, SCOOP AND FLUME.
• Python - Programming in Data science

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Received recognition for MBI (My Bright Idea) from senior management for effectively implementing “JIVE” which is an interface between MS office and Cloud.
• Improved the efficiency of daily coding process of the team.
• Compiled mass data push for enrollments of policies and salary increase by a process called “FTU” file transportation utility this ensured accuracy and efficiency within the defined SLA.
• Gathered and documented requirements from Billing reps and SME’s thru group discussions to Settle New business policies on Ingenium 6.5 and Ingenium 5.4 application, which generates the commission to the advisors and the report sent to partner HBM resulting in excellent client service.
• Using Ingenium 6.5 and 5.4 for provides complete asset tracking including, relational design for accuracy and efficiency.
• Gathered requirements from SME’s thru job shadowing to Centralize processing of all live cheques from different departments through Confidential .
• Championed to train the team on Confidential and generate daily reports for the FSS and reconciliation department.
• Created User Manual to Use Confidential .
• Delivered in-house project called the Saskatchewan Tax on Line 26, gathered requirements and documented them.
• With the transition of moving from Mainframes to HBM+ platforms, the Project required the 6% RST for Saskatchewan province which was introduced recently for Special Risk Group Policies (Mainframe application) to be treated as unprocessed premium and then each month to clear the money from suspense and move it to the SK tax account so that the finance department would know how much SK tax was collected and remit to the SK provincial government.
• Created the Job- aid for this process.

Confidential

Project/Associate Scrum Master

Responsibilities:

• On Ingenium platform Conducted Daily stand up Scrum Huddle, evaluated each team member’s task progress, and addressed the impediments.
• Assisted in Sprint Backlog Refinement and facilitated Bi-weekly demo to the Stakeholders, captured product improvement features & provided feedback to product owner. Recorded and updated the User stories on CA-Agile tool Rally.

Confidential

Project/Associate Scrum Master

Responsibilities:

• Sorted images of medical reports of clients on the system called PEGA and mapped it to the corresponding Policy holder in LIFESUITE application.
• Performed Functional testing to make sure all of the client’s medical requirements received by the vendors within the defined SLA by the new system launched LIFESUITE.
• Analyzed and documented software defects on tracking system and reported it to Business Analyst.

Confidential

Business/QA Analyst

Responsibilities:

• Created test plans for all applications and enhancements.
• Provided walk-through of the Test Plan for review to all stakeholders.
• Reviewed the Unit Test documentation where applicable for validated systems from the Development Team to ensure the released code to test environment has been adequately Unit tested prior to initiating System testing.
• Performed smoke-testing activities on new applications and enhancements prior to starting any formal testing to verify test-readiness of application.
• Test cases creation and system testing of the application
• Logged defects in the Defect Log as identified during test execution.
• Provided excellent QA support on maintenance and enhancements initiatives for the Sales and Operations departments ensuring quality delivery to production.
• Effectively used SQL and Progress querying skills for analyzing data, black box testing, validating system database design against business requirement

Confidential

Junior Developer

Responsibilities:

• Completed analysis, programming and testing for New ATM0005 report for the Project A51COB.
• Performed research and production support to gather statistics about the specific branches ATM usage.
• Produced report of all the ATM transactions for the previous days off-line transactions and current days on-line transactions.
• This report was sorted by Transaction currency and Confidential Branch ID.
• Created and enhanced documentation repository for New ATM0005 procedures.
• Created User Guides, Implementation Guides, Run sheet changes and Program Specs for A51COB Project.

Confidential

Business Analyst

Responsibilities:

• Gathered requirements of the customer through discussions, understanding the business flows, documentation analysis and use cases. Developed functional requirement document with module wise detailed description, screen specifications, screen navigation, module integration and end to end functional flows as per IOB Group Project Methodology.
• Facilitated Knowledge transfer to technical teams thru walk-throughs. Liaised between the different stake holders like IOB Bank project team, Development team and testing teams for successful delivery of product
• Coordinated with system testing teams and was part of the UAT testing team. Prepared and delivered presentations to business partners and senior management.