Product Owner/ Manager Resume
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EXECUTIVE SUMMARY:
- 5+ years of experience as a Product Manager, delivering large scale global projects by persistent collaboration across multiple regions and various stakeholders.
- Practiced and coached people to embrace the Agile way of working by driving the transformation of Confidential IT into a product driven organization.
- As the Global product manager,developed the competency framework for the entire IT in Confidential.
- This also involved sub products such as competencies, job families and the job family wise learning maps .
- Interchangeably played the role of a Product Owner & Scrum master to take advantage of my subject matter expertise & coaching skills.
- Strong Communication skills, building trust and working with 20+ member team located across the globe in the Americas, Europe & Asia.
- As a Scrum Master I practiced Servant Leadership to generate maximum efficiency by building relationships, trust and through coaching.
SKILL:
Leadership through effective listening and coaching | Presentation Skills with stunning PowerPoint visuals | Powerful & Assertive communication with peers and senior management | Persuasive public speaking skills |Strong knowledge of Agile & Scrum | Mastery of Stakeholder Alignment | Coaching Skills to drive transformation
PROFESSIONAL EXPERIENCE:
Product Owner/ Manager
Confidential
Responsibilities:
- Plan, create & maintain product Vision, roadmap & the product backlog.
- Drill down Program Epics and Sub Epics to Product Features for product team to commit and deliver.
- Use the Central Agile Rally tool to create and maintain the product backlog
- Key player in the whole life cycle of product management
- Continuously guide and motivate the team to follow the agile way of working, which ensures effective product management and increases team efficiency & synergy.
- One of my key products was the development of the competency framework for the entire IT in Confidential.
- As the Global product manager, managed a cross functional team of 15 people (located across US, India, China & Europe) and almost 50 different stakeholders.
- Developed sub products such as competencies, job families and the job family wise learning maps.
Scrum Master
Confidential
Responsibilities:
- Transform & help the team to adapt to the Agile way of working.
- Drive the transformation from the traditional way of working to a product driven approach by defining the strategy, caching, establishing processes & practicing servant leadership to build the culture of accountability.
- Groomed & coached the team on Agile ceremonies and played the role of an “Agile team facilitator”
- Helped team to deliver desired outputs by removing impediments with appropriate stakeholder engagement
Mainframes Support Analyst
Confidential
Responsibilities:
- Provided application support for critical Finance applications and ensuring smooth running of IT Operations 24x7.
- Leading service improvement initiatives for knowledge management, incident reduction & problem solving.
- Through query building, developed custom DB2 reports which increased business customer satisfaction.
Business Analyst
Confidential
Responsibilities:
- Business Analyst for Settlements & General Ledger business units of Confidential .
- Lead the knowledge transfer between the 2 major competitive IT companies Confidential & Confidential to set up the offshore development center
- Launched a new consumer card for Confidential AR account & managed the development, enhancement & support activities in the Account receivables area.