SUMMARY:

• Proven Senior Technical Project / Program Manager
• Big Budget Experience
• Application and Infrastructure / Disaster Recovery
• Agile Methodologies include Scrum Kanban, Scrum Agile, SAFe
• Waterfall, Agile Sprints and Continuous Delivery, years of experience in leading teh delivery of service - based technology solutions in telecommunications, and consulting industries
• Experience managing large projects with onshore / offshore and third-party vendors, managed over 85+- member teams
• PMP, Agile, and currently in teh process of getting SAFe Certification

TECHNICAL SKILLS

Technical: MS Office Suite, Office 365 MS Project, MS Project Server, Data Modeling, Business Objects, Oracle, PeopleSoft, SAP ERP, Informatica, Teradata, Visual Basic, Crystal Reports, Java, HTML, XML, UNIX, UML, OLAP, IBM, DB2, Ab Initio, Brio, MS SQL, BOXi, LDAP, Weblogic, IPlanet, Test Director, Clear Case, Active Directory, COSMOS, Softrax, SourceSafe, SharePoint, Active Directory

Methodologies: Agile, Waterfall

PROFESSIONAL EXPERIENCE:

Accenture (Contractor

Confidential

Responsibilities:

• Proven Sr Lead Project Manager / Scrum of Scrums
• Helping Companies Translate Business Goals to Reality
• Delivered continuous improvement, using Agile and SAFe methodologies.
• Coached people into becoming better project managers and people managers
• Gateway between business, creativity, and technical stakeholders
• Lead teh process of improving teh UX/UI user experience across teh digital stream on Confidential &T Cloud Portal and Business Center application integration
• Sales Tools & Sales Analytics Delivery activities.
• Successfully deployed Million-dollar enhancements to ASAP Platform
• Evaluated and executed new product integration and market opportunities where UX was used to deliver differentiated value to customers and partners
• Lead application project managers providing strategic direction in smart and impactful ways
• Leader and strategic collaborator, scouting for risks and opportunities
• Manage teams’ iterative schedules using MS Project. Focused on driving teh team to accomplish teh end-product. Provided mentoring and technical guidance and drove cross-functional initiatives with key partner organizations (e.g., product marketing, pricing, technical field enablement, sales specialists and specialist systems engineers)
• Leading teams in creating enterprise annual goals and roadmap for initiatives and metrics for measuring success/progress.
• Established and implemented teh necessary KPIs, analytics and operating reviews to ensure successful program execution, investment outcomes, product releases, product performance and customer adoption. Lead face to face status reviews with upper leadership regally
• Acted as teh voice of teh customer to deliver teh industry leading user experience
• Successfully managed a multimillion-dollar budgets. Accruals reconciliations

Confidential, Atlanta GA

Responsibilities:

• Project Manager of complex, high value Infrastructure projects.
• Proficient in teh use of teh Microsoft Office products: Outlook, Word, Excel, PowerPoint, Visio, and Microsoft Project. Strong written and oral communications.
• Ability to identify & negotiate solutions to address project challenges and improve processes
• Comfortable challenging ideas and working with disparate groups to bring about consensus. Able to handle ambiguity in teh project without losing focus. Able to perform with minimal direction.
• Exposure to Agile & SAFe Methodologies. Familiarity with Clarity and similar project portfolio management tools. Significant understanding of technical environments and ITIL methodologies.
• Proven ability to lead large/complex matrixed teams from many different internal groups and different locations. Drove results through task coordination, handoffs and overall delivery of solution.

Confidential

Client Deliver Manager Confidential Cricket

Responsibilities:

• Responsible for supporting large enterprise accounts while managing client relationships and senior-level technical personnel; a strong communicator, hands-on, has strong technical understanding, comfortable working under pressure and has ITIL experience
• Supervise incident management, change management, problem management, and network optimization projects, Agile methodologies.
• Customer communications; primary interface for all customer issues, big budget management
• Manage implementation and optimization projects
• Lead Customer Service Reviews (weekly, monthly, quarterly); generate reports (SLA and operations)
• Lead senior-level technical teams; supervise customer and internal processes

Confidential, Atlanta GA

Senior Technical Project/Program Manager

Responsibilities:

• Program Manager for Southwest and Midwest Regions Spectrum Balancing for RAN HQ IPMO
• Full Software Development Lifecycle (SDLC) project management experience for complex systems
• Software development with Verification and Validation (V&V) experience
• Reliability, Availability, Maintainability and Safety (RAMS) experience
• Knowledge of working with procurement from third party vendors
• Experience managing team schedules using Microsoft Project & SharePoint
• Experience with technologically challenging research projects and high-service-level service contracts
• Strong Project Management Skills, demonstrated excellence in schedule and budget management
• Project Management Professional certification (PMP); experience with Software-as-a-Service (SAAS)
• Provided confident leadership to teams with strategic objectives
• Strong analytical and strategic thinking abilities, including teh ability to create insights and drive
• Self-motivated and directed, requiring minimal supervision for successful assignment completion
• Delivered teh outcomes and benefits required by teh Confidential &T RAN HQ and its delivery partners
• Completed an intense Agile Certification Course Confidential Confidential &T University
• Successful experience with Agile Software Development Lifecycle (SDLC)
• Stayed within financial budgets and involved all teh right people; provided Millions in 2015 savings
• Responsible for front door and end-to-end program management - Accruals reconciliations
• Consulted with internal and external clients on business goals, tools, strategies and best practices
• Full accountability for managing concurrent projects/programs of complexity including projects / programs dat span multiple regions, functions and/or business units
• Directed team activities and interacted with other project / program managers to ensure alignment of project goals and progress with client needs and priorities
• Utilized noledge of business, industry and technology to incorporate business process improvements into teh organization; advocated for adherence to standards
• Created and provided financial metrics and measurements to track performance / compliance