SUMMARY

• Led Program Management Office, overseeing over 100 concurrent tactical & strategic initiatives, with over 300 domestic & offshore resources, 10+ Project Managers, $150M annualized budget, in multi - vendor environments
• Led portfolio governance, Operational Metrics and Key Performance Indicators (KPI’s) monitoring, implemented Project Management standards and methodologies, Benefits Realization, Stakeholder Management, Communications Management, Change Control, Budget Management & Cross Functional Management
• Consulted as Senior Lead Portfolio Manager, delivering strategy, business process improvement, governance to Tier 1 financial services companies
• Experienced in IT Governance & Business Alignment; Regulatory and Compliance initiatives (IHC / Basel III / CCAR / RRP); Content Management, Systems Implementations, M&A and Technology deployments, Access Management
• Led portfolio management, including establishing sound management processes, instituting governance, setting strategic direction and financial management to deliver the portfolio efficiently and effectively

TECHNICAL SKILLS

Certifications: Certified Project Manager (PMP) and Agile Certified Practitioner (PMI-ACP)

Program Management: Program Framework and Governance / PMO Design / Operations; Portfolio Management (Large teams 100-300 people); Metrics-Monitoring and Reporting; Strategic Planning; Center of Excellence (CoE)

Financial Management: Planning, Budgeting & Forecasting, Financial Planning & Analysis

Functional Areas: Governance, Finance, Data Services, Regulatory Reporting, Supply Chain, Risk Management, Disaster Recovery, Access Management

Methodologies: Agile, ITIL, Waterfall, RUP, COBIT

Tools: MS Office 2010, MS Project 2010, MS Visio 2010, SharePoint 2010, JIRA 6.x

PPM Tools: Prince2, Primavera P6, Niku Clarity 7.5, HP-PPM, OnePPM

Business Intelligence Tools: QlikView, Tableau, MS Power BI

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Consultant PMO / Program Manager

Responsibilities:

• Monitor and streamline dashboard for tracking Access Management Program, enabling collaboration across multiple Business Units
• Plan, prepare, and report Program status via various dashboards to immediate management, Steering Committee & Executive Boards and other committees
• Propagate PMO processes and best practices to manage Program and deliver results, leading towards meeting organizational objective
• Lead standardizing the deployment of PMO framework; while instituting disciplined and structured governance, improved tracking and benefit realization
• Monitor tracking of multiple workstreams, enabling collaboration across the enterprise wide projects in a multi-vendor environment
• Lead portfolio management processes, governance and tools to plan, create, monitor and communicate the execution of the portfolio with aim to improve Portfolio tracking for maturity
• Manage transversal Program Level Risks & Issues directed toward the same organizational objectives

Confidential, New York, NY

Consultant PMO / Program Manager

Responsibilities:

• Monitor and streamline dashboard for tracking 100+ projects with total layout of $100M+ enabling collaboration across the enterprise wide projects in a multi-vendor environment
• Build and institute a governance model for the General Data Protection Regulation (GDPR) Program, around cross-functional mobilization of compliance activities; build and execute a plan with multiple workstreams
• Establish a governance structure for the Recovery & Resolution Planning (RRP) through, identifying core Business Functions, plan development, driving the roadmap of activities
• Support the CCAR Program by overseeing and reporting on various projects along with ensuring effective partnering of the Technology, Finance Risk & Control, Operations, Capital Adequacy and Product Control teams
• Consolidate & analyze Program Financials for reporting to immediate management, Steering Committee & Executive Boards
• Propagate PMO processes, tools, and centralized best practices to individual teams, to manage enterprise programs and projects effectively and deliver results predictably
• Lead portfolio management processes, governance and tools to plan, create, monitor and communicate the execution of the portfolio with aim to improve Portfolio tracking for maturity
• Manage transversal Program Level Risks & Issues directed toward the same organizational objectives
• Supported the Global Legal Entity Program (Risk & Finance IT Portfolio), budgeted at $150M (including IHC & CCAR) working directly with Senior Management globally, across a dynamic Portfolio of 15 Programs and 100+ projects with a globally distributed team of 100+ across US, EMEA & APAC,in a multi-vendor environment
• Led standardizing the deployment of PMO framework; implemented PPM, while instituting disciplined and structured governance, improved tracking and benefit realization accurate reporting and established PMO for governance towards the implementation of a fully matured Enterprise Portfolio Management
• Designed optimum usage of PPM tools (OnePPM) for high-level Tasks / Financial / Resource tracking
• Managed and orchestrated remediation of transversal Program Level Risks & Issues at the intersection of multiple related projects directed toward the same strategic and organizational objectives
• Prepared & presented various C-level management reports containing meaningful Metrics and KPIs for evaluation of portfolio performance, establish feed-back loop and a proactive early warning & alert system

Confidential, New York, NY

Consultant Lead PMO Manager / Program Manager

Responsibilities:

• Embedded Program Management within the Global Risk Technology Group, delivery target budgeted at $60M and included 6 workstreams and over 20 projects with distributed teams across the US, EMEA and APAC
• Designed, established and operated the PMO to manage the portfolio and enabled disciplined and structured governance structure, improved tracking and benefit realization across workstreams
• Program Managed end-to-end, working closely with CTO, CIO & CFO, through sound governance structures to drive the business process transformation in multi-vendor environments
• Coordinated and managed Program Level Risks & Issues at the intersection of multiple related projects directed toward the same strategic and organizational objectives
• Built and oversaw Portfolio of $85M, reporting directly to CIO, while developing and tracking operational metrics and Key Performance Indicators (KPIs), portfolio status to report such via PMO outputs
• Provided end-to-end program management oversight by instituting sound governance structures to drive the business process transformation and manage global IT Portfolio, IT enablement in a multi-vendor environment
• Provided guidance for content for weekly reporting, new project requests, project authorization, project administration and project /portfolio risk reviews; facilitated and delivered executive stakeholder training
• Designed optimum usage of PPM tools (OnePPM) for tracking Programs / Projects
• Spearheaded the development of a project control process to increase transparency, improve allocations and enhanced the ability to control project spending
• Program Managed end-to-end, working closely with CTO, CIO & CFO, through sound governance structures to drive the business process transformation in multi-vendor environments
• Developed short and long-term delivery plans, establish program objectives, develop long range plans for staffing needs to promote an efficient, economical and agile organization
• Served as special advisor to Management Team on a variety of matters which are typically highly complex, technical, sensitive, multifunctional and broad in scope & impact
• Coordinated, planned, managed issues at the intersection of multiple related projects directed toward the same strategic and organizational objectives along with building relationships

Confidential, Chicago, IL

Consultant Lead PMO / Program Manager

Responsibilities:

• Propagated PMO processes, tools and best practices to manage enterprise programs and projects effectively
• Developed and tracked KPI’s, portfolio status, financials and report to management and stakeholders
• Led and drove process maturity and improved controls, bringing a disciplined structure to managing programs
• Worked closely with the COO & CTO, spearheading the development of a project control process that increased transparency, improved allocations, and enhanced the ability to control project spending
• Provided single point of contact for Program Management related functions and execution of programs to ensure a coordinated delivery of business outcomes; Monitored portfolio activities, ensuring the quality and integrity of the information, while standardizing content and look & feel across the enterprise
• Standardized portfolio management, governance, and resource management processes, towards the implementation of a full Enterprise Portfolio Management
• Led the organization’s portfolio management activities encompassing the processes, governance and tools used to plan, create, monitor, balance out and communicate the execution of the portfolio.
• Ensured that PMO processes and tools are suitable to deliver results predictably and to manage programs and projects under the programs effectively, including the preparation of senior management reporting
• Assessed the effectiveness of mechanisms selected for portfolio tracking and reporting and identify potential continuous improvement opportunities
• Propagated PMO processes to deliver results predictably and to manage Portfolio effectively; Managed metrics and Key Performance Indicators (KPIs), portfolio status and report such to management and stakeholders
• Assessed and reported project health, developing C-Level reporting, ensuring adherence to PMO standards
• Assisted the CEO, CFO, Corporate Treasurer and Corporate Controller in developing and implementing financial reporting / general ledger systems, performance metrics
• Provided senior management with feedback and trend analysis on milestones; manage early warning indicators regarding risk and initiate corrective mitigating actions

Confidential, Jersey City, NJ

Consultant Program Manager

Responsibilities:

• Monitored and streamlined a pipeline for tracking 60+ projects, overseeing 10+ Project Managers
• Program Managed end-to-end, working closely with C-level management, delivering sound governance structures to drive the business process transformation in multi-vendor environments
• Defined setup and execution of a governance model that provided oversight to all client and internal projects; implemented procedures for capturing, maintaining and reporting quality metrics
• Built major project plan including negotiating schedules, milestones and resources
• Built dashboard to track 40+ cross border initiatives while ensuring PMO processes and tools were suitably adhered to, in managing programs and projects under the programs effectively
• Facilitated global teams through current state process assessment and risk identification, managed the development and deployment of a web-based survey tool to 100 countries
• Standardized project portfolio management, governance, and resource management processes as a first step towards implementation of a full Enterprise Portfolio Management
• Performed detailed project plan analysis, reviewed major initiatives & deliverables, providing support and guidance to project managers in monitoring and managing the delivery of initiatives

Confidential, NJ

Consultant Program Manager / PMO

Responsibilities:

• Led the Project Management Office (PMO) with a total strength of 4 members
• Spearheaded key technical projects with annual budget of $50M, collaborating with Delivery Managers
• Ensured smooth plans including negotiating schedules, milestones and resources for infrastructure projects
• Managed full project management life cycle in a diverse, global and strong matrix environment
• Monitored and streamlined a single authoritative dashboard for tracking 100+ projects while enabling collaboration across the enterprise wide projects
• Led deployment of Portfolio standards across the organization; established PPM and business-aligned PMO for governance, progress dashboards, quality reviews and business engagement for a portfolio of top projects
• Monitored and controlled project deliverables, activities, dependencies and progress
• Coordinated with the ePMO for the ensuring the smooth adherence to governances, policies and templates
• Evaluated processes & procedures; present recommendations to Delivery Managers during the SDLC
• Built the annual budget for 2007 for a total spend of $120M
• Coordinated with Program Management Office with $10M outlay to ensure governance, planning & adherence to guidelines& policies through various management tools
• Managed full project management life cycle in a diverse, global and strong matrix environment
• Built effective communication and team cohesion with clear and visible timelines and ensure effective collaboration between Project Managers, Stakeholders and team members
• Built a single authoritative dashboard for tracking 70+ infrastructure projects, using MS Web Access into an integrated program with shared resources, to enable collaboration across the enterprise wide projects