Area Manager Resume San Jose, CA - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential San Jose, CA

Area Manager

Responsibilities:

Work cross functionally with Hertz national teams and international customers
Develop and manage Hertz local business accounts
Communicate and present accounts and requisition status to Leadership teams
Manage calendar for team events, conference calls, and offsite meetings
Negotiate with business customers to meet their fleet and budget needs while representing Hertz best interests
Facilitated trainings for Management team and employees
Direct all stages of staffing including, sourcing, interviewing, and on - boarding
Conduct annual performance reviews and counsel employees to improve skills and set career plans
Top KPI Branch Manager for 7 of 8 consecutive months
Number one Branch in area based on KPI metrics in 2016

Confidential, CA

Financial Customer Solutions Specialist

Responsibilities:

Facilitated trainings for employees
Provided quality customer service to optimize customer purchasing and payment options
Supported administrative duties for entire store
Investigated and resolved customer issues to strengthen customer relationships
Championed Best Buy financial options for employees
Named MVP August 2008 and September 2011
Top performer in credit card and Protection Sales

INTERNSHIP

Confidential, CA

Responsibilities:

TECHNICAL SKILLS

Software knowledge: Windows, MS Office, Mac OSX, iWork Suite
Excellent written and verbal communication skills
Stellar multi-tasking skills developed by working in the busy and fast paced Hertz environment
Excel in providing creativity and innovation to resolve challenging situations