Sr. Asset Manager Resume
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Lewisville, TX
SUMMARY
- Accomplished Manager with 28 years experience in all aspects of the default process specializing in both “Forward” and “Reverse” Servicing, 4 years of Project Management, 4 years of Process Engineering Lean Six Sigma, 17 years REO Disposition, 10 years of Closings and Title Curative, 10 years Evictions, 17 years Property Preservation and 11 years Loss Mitigation Retention, Foreclosure, Bankruptcy, Short Sale and DIL.
- Possesses a solid reputation for driving profitability and building superior client relationships and a strong innovative problem resolution and organizational skills, which have ensured successful records of accomplishment in multi - task environments.
PROFESSIONAL EXPERIENCE
Confidential, Lewisville TX
Sr. Asset Manager
Responsibilities:
- Effectively manage 800+ active Code Violations including Litigation related files, consistently working toward timely resolution.
- Performed monthly analytic reporting for Sr. Management including Property Preservation Complaints, Vendor Performance, Quality Control and Servicing Transfers.
- Regularly review Policies, Procedures and Process Maps to ensure alignment and frequently analyze them for streamlining opportunities.
Confidential
Servicing, Sr. REO Asset Manager
Responsibilities:
- Created and implemented weekly reporting to manage Servicers and ensure portfolio compliance.
- Completed analytics to identify trends and timeline exceptions.
- Effectively supervised Title Curative, Environmental, Property Preservation & Litigation issues and assist in timely resolution.
- Handled all escalated issues, inquiries and oversaw special projects.
Confidential, Plano TX
Sr. Unit Manager - REO Operations
Responsibilities:
- Successfully completed Six Sigma Lean Certification.
- Recognized as one of the Top 10 Default Servicing Managers through an All Associate Survey.
- Created and implemented a statement of work, Policy & Procedures and Servicing Platform.
- Identified process improvement opportunities resulting in dramatically reduced Pre-marketing & Title Curative timelines.
- Supervised Integration Project of ING Direct and Chevy Chase Bank portfolios with the Capital One REO portfolio including system, process and culture alignment. Project included coordinating with all various departments to ensure project timelines & expectations were met.
- Effectively performed direct oversight of the Outsource REO Management firms, Real Estate Agent Network along with the Title & Property Preservation Vendors.
Confidential, Plano TX
Responsibilities:
- Successfully managed FHA Servicing Compliance Project while coordinating with all various departments to ensure project timelines & expectations were met.
- Ensured OCC, SOX & Regulatory Compliance.
- Responsible for presenting the monthly Operational Performance with Senior Management Review Team.
- Successfully and consistently achieved high Quality Control Review scores.
Confidential, Westlake TX
Sr. Asset Manager
Responsibilities:
- Effectively managed a client-based portfolio while successfully meeting monthly sales goals.
- Reviewed all forms of asset valuation (BPO, Appraisals, etc.) to determine reconciled market values and marketing strategy.
- Effectively resolved a variety of Title Curative Issues to ensure timely resolution and prevent closing delays.
Confidential, Lewisville TX
REO Asset Manager
Responsibilities:
- Successfully managed the sale of 260 REO properties in the first quarter of 2009.
- Effectively managed a portfolio of REO assets, which included analyzing valuations & title reports to establish marketing strategy and pricing.
- Consistently resolve a variety of Title Curative issues to ensure timely resolution and prevent closing delays.
- Oversight of approved preservation repairs/improvements to ensure timely & satisfactory completion.
Confidential
Sr. Asset Manager/Team Lead-REO
Responsibilities:
- Consistently outperformed ten other competitors in the sale of their portfolio.
- Built a pipeline of properties under contract averaging about 25% under contract of available portfolio for the next month.
- Proactively cured a variety of Title Curative Issues for a portfolio of over 80 properties to ensure a smooth closing process.
- Oversight of approved preservation repairs/improvements to ensure timely & satisfactory completion
- Promoted from Asset Manager to Sr. Asset Manager/Team Lead.
- Successfully worked high risk, aged and more complicated assets while resolving complex title issues.
