SUMMARY

• Over 20 years of experience in the professional services industry and more than 45 end to end application implementations to her credit.
• Strong project life cycle experience leading CRM, HCM and Supply Chain Management application implementations wifin the following industries; automotive, healthcare, aerospace, utilities, government agencies, professional consulting, entertainment, insurance, financial services, transportation, consumer goods, public sector, life sciences and higher education.
• Solid project management expertise in agile methodologies, scrum sprints and facilitate daily project communications and deliverables.
• Responsibilities include managing project budget, Risk Mitigation Management, Change Management, Vendor Management, preparing project timeline, project schedule and resource allocations (onshore/offshore).
• Proven operational leadership skills driving high quality and on time, on budget deliveries.
• Managed major capital programs ranging from 5 million to over 50 million dollars.

TECHNICAL SKILLS

PeopleSoft: Human Capital Management Core HR, Benefits Administration, TAM and Payroll. eRecruit, Salesforce, Sales Cloud and Service Cloud

Business Intelligence: SAP BI/BW, Cube Design, Data Warehouse, Data

Mart/Store: Strategies and Reporting.

Engagement Expertise: Design Specifications Documentation, Data Conversion Mapping

International Project: Coordination, End User Training, Offshore Resource Planning, Affordable Health Care Act, HIPPA and Sarbanes - Oxley Enablement.

PROFESSIONAL EXPERIENCE

Confidential

PeopleSoft Workforce Administration Information

Responsibilities:

• Led operational support team of a multiyear project resulting in a best-of-breed solution and enterprise wide road map.
• Defined communication plan between universities and production work streams resulted in high quality and customer satisfaction.
• Provided functional guidance to achieve TEMPeffective business processes as well as led technical code reviews to ensure all automated solutions addressed business process gaps.
• Worked closely across all university business streams to fulfill regulatory, compliance and academic/staff operational business requirements.
• Facilitated weekly meetings wif functional and technical teams to ensure dat operational support time lines, milestones and deliverables were on time and all issues were identified and resolved.

Confidential, Century City, CA

Affordable Healthcare Act Implementation Specialist

Responsibilities:

• Functional Lead - directing internal/external personnel to properly implement new Payroll/HR employer related guidelines as they pertain to IRS regulatory mandates as well as technical resources to produce Department of Treasury/IRS compliance corporate and employee reports.
• Worked closely wif Benefits Administration team to ensure dat all domestic and international employees were properly identified based upon their current state PeopleSoft 9.2 HCM configuration.
• Responsible for working wif project teams to define data conversion process, meta data, data lineage pertaining to testing results and fully understand the scope of the necessary regulatory employer federal and California state compliances in order to prepare the proper Payroll/HR time critical deliverables.

Confidential, Woodland Hills, CA

Salesforce CRM Project Manager

Responsibilities:

• Led functional and technical resources through Agile SDLC project management methodologies.
• Led liaison role between subject matter experts and technical team to clearly define PeopleSoft HCM 9.2 current state functionality for eBenefits and Benefits Administration in addition to Workforce Administration, TAM and Position Management to ensure accurate transformation to SAP SuccessFactor.
• Responsible for project plans, resource allocations, vendor management, risk mitigations and change management.
• Performed PeopleSoft 9.2 Confidential, SAP Success Factors and Salesforce CRM implementation

Confidential, San Diego, CA

HCM Technical/Functional Lead

Responsibilities:

• Managed offshore and US resources on various multi-million dollar projects dat consisted of performing PeopleSoft implementations/upgrades modules such as Core HR, TAM, Benefits and (North American Payroll in addition to Global Payroll). Performed system integrations wif various enterprise applications such as Salesforce SAP Success Factors
• Provided Agile project management methodologies best practices to ensure timely deliverables, proper resource allocations budgetary responsibilities.
• Facilitated end users fit/gap sessions which help drive solid functional design specifications, metadata, data mapping, data lineage, data conversion and business rules.
• Demonstrated expert level abilities to read/understand complex technical documents in order to leverage conceptual business analysis through to product implementation.
• Performed liaison role between end users and technical team to implement, configure and customize PeopleSoft HCM 9.2 modules such as Benefits Administration, Workforce Administration, Absence Management, Position Management, Performance Management, ESS and MSS in order to design new business processes and employee dashboards to assist HR Transactions Specialist to more efficiently and TEMPeffectively perform their duties across various vertical markets.

Confidential

Test Data Management Team Lead

Responsibilities:

• Translated business requirements into TEMPeffective and efficient test scripts pertaining to recruitment plan hiring processes.
• Led to a successful User Acceptance Testing phase and production migration.
• Prepared test population data through data mapping task ensuring data lineage which mirrored production environment and performed test data management tasks (me.e. test entrance and exit criteria’s, functional traceability matrix, facilitate UAT sessions and testing status reports).

Confidential

HCM Team Lead

Responsibilities:

• Provided strong leadership for Core HR (Workforce Administration), Payroll and Benefits Administration, Absence Management, Cafeteria Plans and Employee Incentive Indicatives.
• Assessed client requirements and translated them into re-creatable benefits plan enrollment processes and led to a successful project deliverable wifin in the Benefits Administration module.
• Prepared test environment to mirror production environment and performed project management tasks (me.e. business requirements gathering, functional design specifications, facilitate functional discovery sessions and project status reports).

Confidential

HCM Team Lead

Responsibilities:

• Reported directly to Vice President of HR operations.
• Consulted on Salesforce; Service Cloud as well as PeopleSoft 9.x North American Payroll and HCM functional liaison to technical implementation teams.
• Ensured dat AWE via ESS and MSS reflected the companies operational and security polices as they pertained to personal data access as well as job data.
• Worked wif HR team to generate clear concise business requirements and functional specifications which resulted in TEMPeffective and efficient workflows (Notifications and Alerts).
• Performed SDLC tasks and liaised between functional group and IT.
• Generated project plans, business requirements, design specifications, code reviews, test plans, implementation plans, post production and maintenance plan.
• Acted as a liaison between technical team and business organizations to enable efficiencies enterprise-wide and completed project time and wifin budget.

Confidential, San Diego, CA

Business Intelligence Lead

Responsibilities:

• Managed a small group of onshore/off shore direct reports which supported the SAP Supply Chain Management to enable inventory management, forecasting and product life-cycle planning.
• Performed supply chain analytics dat enabled end-users to define, select and analyze KPIs enterprise-wide in addition to monitoring Supply Chain Operations Reference (SCOR) sourcing models.
• Worked as a Technical/Functional Team Lead for Cognos 8.4.1 upgrade through various phases of Software Development Life Cycle.
• Performed various project development and implementation team roles such as business analysis using Visio, generated technical design specifications and development Cognos 7/8 Metadata, test plans, training, Technical Lead and Project Manager.
• Prepared business requirements, project plans, risk management, costs accounting, project estimates, resource allocations and system integration tasks.
• Provided best business practice solutions and provided policies and procedures for troubleshooting tasks.

Confidential, San Diego, CA

Application Implementation

Responsibilities:

• Managed a variety of engagements dat installed, customized and trained users interested in archiving their data as well as performing data masking tasks in addition to establishing test data management policies and procedures via an Confidential product Optim.
• Led technical development teams wifin PeopleSoft Sector implementing Confidential data management solutions.
• Performed various project team roles such Business Analyst, generating technical design specifications and Product Application Installer, Technical Lead and Project Manager.
• Prepared business requirements, project plans, risk management, costs accounting, project estimates, resource allocations and system integration tasks.
• Provided best business practice solutions and critical thinking tasks.

Confidential Woodland Hills, CA

HCM Maintenance Support

Responsibilities:

• Worked as a Technical Lead and Manager to PeopleSoft Developers, System Administrators and Business Analyst. The team was responsible for PeopleSoft patch upgrades, application maintenance and full support to Payroll, Benefits, HR, TAM and Finance Departments.
• Involved in Open Enrollment, Careers Page Maintenance, Employee Awards Program, ESS/MSS maintenance and enhancements and Benefits Vendor Maintenance (File formats, send and receive via electronically secured web based protocols).
• Utilized SOA via SAP financials to ascertain functional business logic via Visio and intergraded third party applications to enable end users to generate weekly, monthly and quarterly reports for financial metrics, benchmarks and organizational score cards - Data Warehousing.
• Utilized Data Mart used by financial department as well as billing department to create interface from time entries for payroll purposes.

Confidential, San Diego, CA

PeopleSoft HCM

Responsibilities:

• Provided technical and functional project management direction for client base for county of San Diego; Data disaster recovery project.
• Utilized Cognos 8 as a reporting tool for end users to ensure dat proper production tables were included in disaster recovery profile.
• Utilized Visio to capture current and future state business processes.
• Involved in resource allocation, project budgets, preparing business justification plans, vendor management and ensuring ROI’s were built into project measurements.

Confidential, San Diego, CA

HRIT Manager

Responsibilities:

• Led the corporate upgrade effort for PeopleSoft 8.9 to 9.0 for a major utilities company wif 3 large subsidiaries in Southern California.
• Managed various human resources projects related to procurement, payroll, compensation and benefits programs such as HR Replacement project (PeopleSoft), Recruitment, Open Enrollment, Incentive Awards (ICP), Disability Management System, EEO/AAP, Employee Information Management System, Employee Information Update Portal and Pension Administration and 401K.
• Led Data Warehousing and utilized Data Mart used by financial department as well as billing department to create interface from time entries for payroll purposes.
• Supported SAP financials for core accounting (AR, AP and Invoice Management) and reporting as they transitioned from Great Plains.
• Provided Information Technology support to ASP web portals, EDIX data transference utilizing SQR, SQL and PL/SQL to generate standard and custom reports to enable end users to perform scorecards, trendsetting and forecasting as well as maintain data wifin existing Confidential Data Marts.
• Performed various levels of project management, risk mitigation tasks as well as mentored developers.

Confidential, Fullerton, CA

Program Manager

Responsibilities:

• Managed various organizations wifin ISS and financials users group to design and implement a Decision Support System Application to enable Purchasing Dept and retail/finance/marketing and General Ledger Organizations wif the ability to analyze and project marketing and purchasing trends wifin the financial grocery channels wifin finance department.
• Utilized SAP R/3 BW via Cognos utilities to define metadata, business rules and cube development.
• Ensured dat Data Warehouse was optimized at source and transaction level and operational wifin guidelines of service level agreements.
• Provided basic management, performed in-depth analysis of various business units; resulting in reengineered workflows and more efficient processes.
• Responsible for development of Enterprise Data Model wifin an Confidential 8.0 environment utilizing DB2 tables to facilitate data integrity and up loading source and target tables wifin production environment.
• Prepared project schedules, business analysis and legacy data analysis. Designed conceptual (logical) model, physical model and Data Dictionary.
• Acted as a liaison between Developers, management, Business Analyst and Quality Assurance.
• Designed object-oriented utilities and applications for Quality Assurance department in addition to designing object-oriented utilities and applications for Quality Assurance department.
• Worked as a Project Lead on Electronic Data Interchange (EDI) project was exemplary; the project successfully completed on time and wifin budget.
• Designed and implemented a Voice Activated Application for internal sales staff dat was utilized on a national and international basis.
• Prepared project schedules, specification documents, coordinated application deployment, trained end users and developed user manuals.
• Performed resource allocation tasks to ensure project development resources remained on track via Microsoft Project and facilitated executive steering committee and weekly staff status meetings.