Office Manager Resume

SUMMARY

Obtain an Office/Clerical position in which my customer service, bookkeeping, problem solving, clerical, organizational and general office skills will contribute to greater organizational efficiency and productivity.
Over three and half (3½) years of experience as a professional office manager.
Nearly seven (7) years supervisory experience in a fast paced customer service environment.
Experience wif facility management and applicable health, safety, and emergency preparedness regulations.
Excellent oral and written communication skills in both English and Spanish languages.
Highly accurate and responsible wif daily accounting, cash handling, inventory control & point - of-sale systems.
Possess strong multi-tasking skills, wif ability to simultaneously manage different projects and schedules.
Proficient in various computer programs including MS office, word, excel, outlook, and PowerPoint.

PROFESSIONAL EXPERIENCE

Office Manager

Confidential

Responsibilities:

Managed all aspects of business office including scheduling, inventory, records, customer service, and all incoming/outgoing correspondence.
Composed most written correspondence for teh company and reviewed/edited all other outgoing letters and memoranda before distribution.
Maintained centralized records for company using alphanumeric system matching physical records wif computerized records and ensured accuracy through periodic audits.
Tracked physical inventory of equipment to ensure all items incoming and outgoing items were documented.
Schedule all business activities and meetings and preparing daily, weekly and monthly reports on contacts.
Provided primary customer service for teh company answering incoming calls, drafting correspondence, responding to e-mail inquiries, and providing initial interactions wif all office visitors.

Supervisor

Confidential

Responsibilities:

Supervise common areas of teh elementary school including outdoor play facilities and ensure safety, security, and well-being of all students.
Observes safety rules and applies school site discipline policy and student conduct code and when necessary escalating student discipline issues to teachers or administrators.
Guiding students through resolving minor conflicts on teh playground.
Investigate and report unauthorized activities and unauthorized persons on school grounds to appropriate authority.
Preparation & submission of children accident reports.
Assist in teh facilitation of staff &/or parent meetings.
Participation & facilitation of training sessions and in-services to increase noledge and teh TEMPeffectiveness of working wif teh children/families served.
Assist in teh completion of emergency preparedness drills (me.e. fire, earthquake, etc.).

lead server/bartender

Confidential, CA

Responsibilities:

Supervise and train new servers by introducing company policies, rules and regulations and ensured compliance. Organize and lead training sessions for all servers, hostess and bartenders.
Ensured all rules and regulations are being followed according to teh California Alcohol and Beverage Control (ABC) agency by keeping teh required books/records on hand at all times and by ensuring proper storage and inventory of all beer, wine, and distilled spirits.
Capable of calmly handling weekend rush and encouraged a positive restaurant environment for my colleagues and patrons halping to increase employee morale, reduce employee turnover, and encourage guest loyalty.
Performed daily cash accounting functions wif responsibility over all beer, wine, and distilled spirits orders to ensure inventory was sufficient to meet fluctuating demands.
Responsible for staying noledge of current local and state Health Codes.
Developed custom marketing through attractive product and drink specials to customers.
Operated Matre’ D Point of sale system processing guest refunds, discounts, comps, and loyalty rewards cards.