SUMMARY

• Scrum Certified Professional with 8+ years of experience working in various domains such as Banking, Healthcare, Finance and Telecom using various SDLC methodologies like Waterfall, Scrum and SAFe.
• Possess a detailed - oriented nature with excellent communication, interpersonal skills, problem-solving ability and recognized in the organization for being a valued team player.
• Worked in cross-functional projects with different teams to execute complex engineering efforts.
• Having good command over facilitating all the Scrum events.
• Worked along with the Product Owner in Prioritizing the Backlog items and continuous delivery of features.
• Excellent motivational skills with servant leadership qualities to nudge, steer and help the team in achieving scrum goals, removing blockers, identifying and mitigating risks and issues within the iteration.
• Having experience in coaching and reinforcing scrum methodology and agile framework to team members and key stakeholders.
• Having good experience working in a SAFe environment, participated in PI planning and calculated team velocity and load for the PI.
• Experienced working with Atlassian Agile tools like JIRA for bug tracking and CONFLUENCE for documentation.
• Experienced in reporting dependencies, risks, and impediments to the RTE in Scrum of Scrum meetings.
• Experience working in a TDD environment and worked in Continuous Delivery Pipeline CE/CI/CD.
• Proficient in gathering and documenting Business Requirements, writing Use Cases. Understand the workflow concept, ability to gather and document the 'As-Is' and 'To-Be' processes.
• Functional experience in Health Care Industry with vast knowledge on Medicare and Medicaid.
• Experienced in gathering requirements through interviews, workshops, JAD sessions with clients, developers and QA Analysts.
• Proficient in creating BRD, TRD, FSD and UAT Documents, Use Case Narratives, User Stories & Use Case Diagrams.
• Ability to translate business requirements into functional and non-functional requirements.
• Excellent presentation, verbal and written skills. Flexible to adopt changes.
• Experienced working with Claim Adjudication software like FACETS. Wrote Test Plans and Test Cases.
• Proficient in manual and automation testing of applications on Windows and Unix environment.
• Extensive experience in conducting JAD, RAD, and JRP (Joint Requirement Planning) sessions.
• Expert in directing and leading development team from project initiation through the delivery of the final product.
• Experienced with requirements management, configuration management tools, and defect tracking tools
• Guided projects to completion on time, within the scope and on budget.
• Managed project scope to ensure delivery was compliant with scope commitment.
• Tracked and managed Artifacts like product backlog, burndown metrics, velocity, and task breakdown.

TECHNICAL SKILLS

SDLC Methodologies-: WATERFALL, AGILE, SCRUM, SAFe, LEAN.

Languages-: SQL, T-SQL, UNIX shell scripting.

Requirements Management Tools-: Confluence, Visual Studio, JIRA, Rally.

Databases-: SQL Server-16/14/12/08, Access, HIVE,Oracle, DB2, PostgreSQL.

OS-: WIN-XP/ 2000/03/07/08/10, Linux, MAC.

Reporting-: MS-Excel, SSRS, Cognos, Tableau, QlikView, Power BI.

Documentation tools-: MS Word, MS-Excel, MS-Project, MS-Visio, MS-PowerPoint.

PROFESSIONAL EXPERIENCE

Confidential, Detroit, MI

Scrum Master

Responsibilities:

• Worked on Mobile Application Development project and Personal Banking module.
• Led a cross-functional team of 5 members and facilitated all Scrum Ceremonies.
• Worked along with Product Owner and Product Management team in stakeholder meetings for requirements gathering and prioritizing backlog items.
• Facilitated Backlog grooming sessions with PO and Dev team in adding estimations and details to the stories and provided transparency over user stories to the whole team.
• Tracked iteration's progress using the Burndown chart.
• Interacted with the client and the Technical Team for requirement gathering and translation of Business Requirements to Technical specifications.
• Participated in two-day PI planning and successfully helped the team in planning upcoming iterations, reported risks, dependencies, and impediments to the RTE in SOS sync.
• Facilitated team demos with Stakeholders and documented completed user stories and feedback from customers.
• Used Planning poker technique (Fibonacci series) for better estimation of user stories.
• Delivered project in Agile/Scrumframeworkby dividing the application development into iterations.
• Maintained JIRA to develop customized workflows based on the project requirements and customized to match the iteration’s release.
• Maintained Scrum board to provide transparency over the sprint’s progress and tracking the swim lanes in the scrum board.
• Successfully identified risks, impediments, and roadblocks in the team and escalated them to RTE in SOS sync for clarifications.
• Worked on reporting tasks using MS-EXCEL and created visualized reports to provide insights over the current sprint’s progress and as well upcoming to the management team.

Environment: MS Project, SDLC, Agile/Scrum, Clear Case, MS Visio, MS PowerPoint, MS-SharePoint, TFS, XML, Oracle, SQL Server.

Scrum Master

Responsibilities:

• Successfully migrated more than two teams from Waterfall to Scrum
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings
• Served as Scrum Master for the project and ensured team maintains focus on quality and continuous delivery with some support from the coach.
• Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution.
• Assisted internal and external communication, improving transparency, and radiating information.
• Actively participated in establishing and providing vision to the team and gaining consensus base on acceptance criteria.
• Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Implemented Scrum Practices while handling teams and facilitated Scrum Ceremonies.
• Worked on Epics and breaking them down into User stories.
• Worked deeply into the Health Insurance Portability & Accountability Act (HIPAA) standards, Electronic Data Interchange (EDI), HL7 and ICD-9 to ICD-10 coding.
• Updated project and overall progress by maintaining Burn-down and Burn-up charts.
• Assisted product owner in creating product backlog and sprint backlog to generate release schedule.
• Helped the team solving impediments that were discussed in the daily standup meetings to deliver potentially shippable product increments (PSPI) every sprint.
• Facilitated backlog grooming meetings with the Product owner and Dev team.
• Used planning poker techniques to add estimations to the user stories and White Elephant method in fast estimation of the user stories.
• Coordinated with the team in order to present the sprint demo for the product owner.
• Successfully carried out Sprint retrospectives to improve the upcoming goals.
• Prepared regular weekly status reports of the overall progress of the sprint to be reviewed by the management.
• Used JIRA to plan, manage, monitor & control projects.

Environment: SQL Server, Oracle, HTML, MS Visio, MS Project, SDLC, Agile/Scrum, MMIS, Clear Case, MS PowerPoint, MS-SharePoint, TFS, MS-Word, MS-Excel, XML.

Confidential

Sr. Business Analyst/ Scrum Master

Responsibilities:

• Involved in various phases of SDLC such as requirements gathering, modeling.
• Involved in requirement gathering using Rational RequisitePro that included interviews, brainstorms, and meetings with stakeholders and SMEs.
• Maintained and kept track of stakeholder’s requests for enhancements and changes using Rational Clear Quest.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Identified and created all necessary Business Use Cases from requirements, created UML Diagrams including Use Cases Diagrams, Activity Diagrams and Sequence Diagrams using Microsoft Visio.
• Expertise in Performance Management, Asset Management, Credit Management, Client Reporting and implementing its benefits.
• Participated in Bug-Review meetings with Developers, Testers, managers and suggested enhancements to the existing application from business perspectives and also provided solutions to existing bugs.
• Assisted in Conducting UAT to make sure that all the user requirements are catered by the application.
• Involved in preparing a simple and detailed User manual for the application, for an intended novice user

Environment: Agile/Scrum Methodology (XP), MS Visio, RUP, SQL Server 2000, Microsoft Office suite, Windows, MS Project, SDLC, MMIS, Clear Case, MS PowerPoint, MS-SharePoint, TFS, MS-Word, MS-Excel.

Confidential

Business Analyst

Responsibilities:

• Involved in the complete life cycle of software development including designing, developing, testing and deployment of the application.
• As a Business Analyst worked closely with cross-functional teams and with distributed system groups, including PMO to capture financial advisory business requirements for Trade analysis (SDLC).
• Completed risk assessments, data flow mapping, flow charts.
• Status Reporting - Facilitated for status meetings, including the creation of agendas and recording of action items from meetings, received, consolidated, and produced status reports for business constituents and steering committee using MS Word & PowerPoint
• Worked extensively on Business Requirements, Functional Specification, Data-Integration, Data Mapping, and Data Warehouse access using SQL and Crystal Reports, ETL process, use cases modeling (UML) using MS Office (Word, Excel, Access, Visio) and dashboards.
• Designed ETL Process Models, Systems Diagram,, Activity Diagrams, Use Cases (UML) and Business Rules using MS Visio.
• Assisted Quality Management team to ensure that requirements documentation accurately translated into test plans and test cases, including Quality Assurance Verification and Validations.
• Successfully coordinated System Integration Testing (SIT) and User Acceptance Testing (UAT)

Environment: Oracle, Requisite Pro, Clear Quest, MS Project Professional, Agile/Scrum Methodology, MS Visio, RUP, SQL server 2000, Windows, MS PowerPoint, MS-SharePoint, TFS, MS-Word, MS-Excel.

Confidential

Management Trainee/ Jr. Business Analyst

Responsibilities:

• As a trainee, I worked closely with cross-functional teams and with distributed system groups, including PMO to gather business requirements.
• Maintained and obtained project plan updates from Team Leads and also dealt with monitoring project plans, setting up tasks, identifying potential project slippages, drafting weekly status reports etc. using MS Project.
• Did risk assessments, data flow mapping, flow charts.
• Dealt with a wide range of assignments involving Corporate banking support for different clients.
• Status Reporting - Facilitated for status meetings, including the creation of agendas and recording of action items from meetings, received, consolidated and produced status reports for business constituents and steering committee etc. using MS Word & PowerPoint.
• Coordinated with the central team for various trade finance related activities and prepared documents for the same.
• Mapped current business processes on users and stakeholders and did a GAP analysis.
• Assisted Quality Management team to ensure that requirements documentation accurately translated into test plans and test cases, including Quality Assurance Verification and Validations.

Environment: Test Director, Windows, Requisite Pro, Clear Quest, Agile, MS Visio, MS Project Professional.