Associate Director Resume Profile

SUMMARY

Proven technology leader with expertise in many facets of technology delivery including Project Management, Quality Assurance Management and Disaster Recovery services. Hands-on experience in brokerage, banking, insurance and higher education.

AREAS OF EXPERTISE

Project Manager	Release and Performance - services
Test Management Office TMO	QA Governance
Quality Assurance Manager CMMI	Software Development Life Cycle SDLC
Client-server and Mainframe proficiency	Development Manager
Project Management Office PMO	Operations and Data Center experience

PROFESSIONAL EXPERIENCE

Confidential

Manage and validate all JIRA product enhancements and Change Control Process with teams located on shore and off shore.

Confidential

Provided Project Management services, Quality Assurance test plan, Project Plans, Work Breakdown Schedules, and Project Reviews.

Confidential

Provided detailed Disaster Recovery DR and Project Management PM services for client companies including major hospitals in NYC . This included individual applications, Mainframe, databases, Servers, Data Centers and backup software. Worked closely with all levels of management. Provided updates and corrections to Recovery Time Objectives RTO and Recovery Point Objectives RPO .

Confidential

Created Quality Assurance startup specifications for new services based on standard PMBOK methodologies. Provided detail Quality Assurance analysis and test case design.

Confidential

Provided Quality Assurance and Project Management services for multiple corporate divisions for Data Center and application projects using SDLC methods, EOL and PMO standards.
Created application and system releases scheduled based on MS Project Plans tracking.
Managed multiple projects within matrix and functional environments.
Managed the QA and Release services for such products as OSI, Obligation Warehouse, Fixed Income FI , Equities EQ and SWIFT apps using agile and waterfall methodology.
Provided Functional Testing, Stress Testing, Volume Testing, Black and White box testing, Unit testing and stress testing for multiple divisions.
Member of the Global US Release team establishing standards, rules and governance across multiple organizations.
Presented status reports, Dashboards, presentations, Cost of Quality reports CQ , scope statements to clients and senior management at weekly senior staff meetings.

Confidential

Coordinated Quality Assurance Services for new insurance venture.
Provided innovative solutions to problems and creating new procedures to insure that PMO standards were being followed and that times lines were acceptable. .
Created, verified and documented testing cases to verify vendor information.

Confidential

Provided PM, QA and Release Services for operations and financial technology applications that supported Lehman's core business community.
Created and expanded the QA Services Department from five to 18 groups in 18 months.
Introduced a new method of combining PM, Quality Control, Performance Testing with Release Services as a package to multiple groups within the bank.
Managed a global performance testing teem out of India using MPC HP ALM, JIRA and other QA tools.
Member of the Global Release Team and QA Governance Committee.

Confidential

Managed a total group of 22 associates and consultants.
Overall responsibility for the daily operations of the Centralized Test Group for the Western Hemisphere. Provided Project Plans, Time lines, Budget Requests and Scope Statements for multiple projects.

Confidential

Associate Director

Managed 38 associates including Mainframe, UNIX, and NT engineering groups, operators, and technical help desk associates.
Managed the Data Center and provided operations support for all Rutgers University.
Created Release and Quality Assurance standards and procedures for application groups.
Used HP Load Runner, Performance Center, automation and other MQC products and tools.
Introduced the concepts of CMMI processing to programming and Data Center operations groups. This new process improved the quality and the time it took to implement changes.
Saved the University over 50K on new Data Center printers through vendor negotiation.
Created new business model that decreased forms printing by over 1.5 illion sheets per year.

Confidential

Directed a department of 72 Engineers and Operators.
Managed daily on-line operations for the Internet Brokerage Trading systems.
Administered all Quality Assurance, code releases and Performance testing.

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