Overview:

Senior IT Asset Management consultant with over 10 years of experience defining, designing, and developing technical and process based solutions for large enterprise customers.

Experience:

Confidential

• Integration from PeopleSoft receiving files for assets and contracts
• Development of internal receiving candidate processes via wizards and scripts
• SAM Best Practice package implementation and training on how to utilize Asset Manager for SAM
• Integration of BDNA and HP Asset Manager for hardware and software data

Confidential

• Implementation of Asset Manager Portfolio, SAM
• Integrations to LDAP, DDMi, Reporting Database
• Upgrade of Asset Manager 9.31 to 9.40
• Asset Management Lifecycle process development/improvements
• Development of counters within Asset Manager. Includes count action scripts, and counter records.

Confidential

• Implementation of Asset Manager Portfolio, Full Procurement, SAM
• Upgrade of Asset Manager 5.11 to 5.22
• Upgrade of Asset Manager 5.22 to 9.30
• Integrations with Service Manager via Web Services and Legacy Connector
• Responsible for gathering requirements, system design, and system development for Asset Manager and Connect.it Integrations.
• Integration with third party vendor for Advance Shipping Notice
• Integration with Oracle Payables for Supplier and Invoice Data
• Integration with Tibco Messaging System to HP OpenView
• Integration with Barcode Scanning solution AMI Asset Track for Inventory Audits, IMACs, and Receiving

Confidential

• Upgrade AssetCenter 4.2.1 to Asset Manager 5.10.
• Create custom monthly chargeback process
• Implement and configure Software Asset Management module

Confidential

• AC 5.03 implementation of Portfolio, Contracts, SAM, Procurement, and Reconciliation modules
• Modifications included new tables, fields/links, screens/pages, wizards, scripts, and workflows.
• Created technical requirements, detailed design documentation, integration design documentation
• Developed new reports utilizing Crystal Reports
• Developed integrations utilizing Connect.it

Confidential

• AC 5.03 Implementation of Portfolio, Contracts, and Software Asset Management modules
• Modifications included new tables, fields/links, screens/pages, wizards, scripts, and workflows.
• Created one time and on-going data imports via Connect.it.
• Developed new reports in Crystal Reports

Confidential

• Preformed upgrade from AC 4.2.1 to 5.01
• Implemented Procurement Module and customized approval process.
• Utilized Connect.It to integrate AssetCenter with ServiceCenter
• Installed and tested AssetCenter Web 5.0
• Confidential
• Preformed upgrade from AC 4.3.2 to 4.4.2
• Design and develop utilizing AssetCenter toolset business and technical requirements
• Helped clients develop and refine new/existing processes
• Utilize Connect.It to integrate AssetCenter with ServiceCenter, Tivoli, and XML Invoices.

Confidential

Technical Lead for AssetCenter 4.2.1 on Oracle 9i database

Main tasks included:

• AssetCenter 4.2.1 implementation and development
• Interpretation of requirements and creation of Technical Requirements
• High-Level Design for AssetCenter development and integration to ServiceCenter via Connect.It
• Detailed Design for AssetCenter
• Tier 3 Support for many customers
• Data Management cleaning, extracting, and importing utilizing Peregrine Tools
• Additional responsibilities included Weekly Status Reports and Meetings, Demonstrations, Training, and Management of team resources.

Confidential

Technical Lead for AssetCenter 4.1 on Microsoft SQL Server backend database, ServiceCenter 4.0.9 Inventory Configuration Module, ConnectIt 3.1.0, Get.Resources 2.5.

Main tasks included:

• AssetCenter 4.1 implementation and development
• ServiceCenter 4.0.9 implementation and development
• ConnectIt 3.1.0 development
• Requirements gathering and assessment of current processes and technology
• Design documentation for entire project
• Integration to Lotus Notes e-mail system
• Additional responsibilities included Weekly Status Reports and Meetings, Demonstrations, Training, and Management of client resources and team resources.

Confidential

• Technical Lead for AssetCenter 4.1 implementation on Oracle 8i backend database.
• Main tasks included system development, requirements gathering, knowledge transfer, and training.
• Integrated Lotus Notes e-mail system.
• Created Features, Workflows, Wizards, Views, Queries and Notifications to be utilized by the system and the users of the system.
• Reviewed and cleaned data before importing using import scripts created within AssetCenter.

Confidential

• Dedicated Technical Resource to implement ServiceCenter 4.10.
• Primary responsibilities included implementing Request Management, bug/fix for Service and Incident Management, knowledge transfer and training.
• Integrated Request Management to Get.Resources.
• Integrated ServiceCenter 4.10 to Knowlix.
• Secondary responsibilities included requirements gathering for Request Management via workshops and demonstrations, importing of data, documentation of code, and status updates to various levels of Project Management.

Confidential

• Part of 4-person team to implement ServiceCenter 4.08, AssetCenter 4.1, and GetIt.
• Primary responsibilities included implementation of Inventory Configuration Module of ServiceCenter, requirements gathering, workshops, demonstrations, knowledge transfer, and Design Documentation.
• Helped bug/fix issues related to Service and Incident Management of ServiceCenter 4.08.

Confidential

• Continued work with ServiceCenter 3.0, primarily with Inventory Configuration Management and Asset/Contact Exception Processing.
• Main responsibilities included bug/fixing, knowledge transfer, code documentation, and requirements gathering.
• Worked closely with Asset Management team on issues related to GetIt, ConnectIt, and AssetCenter 3.6.

Confidential

• Work with a large team to implement ServiceCenter, AssetCenter, PRIM various other modules of the Peregrine Suite of Tools.
• Fixed Exception interfaces and processes within all modules of ServiceCenter
• Tested scripts, links, events within all modules related to Asset Contact Exception processes
• Worked on various issues related to Asset Management processes within ServiceCenter
• Completed GLS DW AssetCenter Certification Class EDS Specific
• Change Coordinator for Asset Management Team
• Responsibilities included creating Release Notes Unload Scripts