Project Manager Resume

SUMMARY:

Responsibility for the end user systems within the primary and global corporate offices as well as remote users
Installing, configuring and maintaining Microsoft products including O365
Providing install and configuration assistance to global engineering teams
Providing service management and vendor communications
Documentation of troubleshooting guides and technical product training
Providing assistance to Project Managers in delivering projects
Configuring and support of mobile devices
Providing support and mentoring to other team members
System administration
Active Directory management
Understand the corporate infrastructure (connectivity, network, server and telephony)
Availability / Reliability / Responsiveness 24x7 (outside of normal business via scheduled on - call rota) is Must
Excellent communication and customer/interpersonal skills
4 year IT related college degree

SKILLS:

VMware and virtual and cloud based technologies

Windows Knowledge

Apple and Linux knowledge

Assist with office moves

BAU support via tickets

Executive level support

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

Installing, configuring and maintaining Microsoft products including O365
Providing install and configuration assistance to global engineering teams
Providing service management and vendor communications
Documentation of troubleshooting guides and technical product training
Providing assistance to Project Managers in delivering projects
Configuring and support of mobile devices
Providing support and mentoring to other team members
System administration
Active Directory management
Understand the corporate infrastructure (connectivity, network, server and telephony)
Awareness of VMware and virtual and cloud based technologies