SUMMARY:

• Certified project manager and Scrum Product Owner, with extensive knowledge and professional experience in planning, supervising and actively participating in all phases of implementing large - scale programs.
• Well versed in domestic and international projects with IT and telecom industry leaders, and an outstanding track record of successful, on time, on budget project completions requiring cross functional team coordination, vendor selection, budget tracking, cost benefit analysis, risk assessment, stakeholder communication and PMI / ITIL principles.
• Proven leadership and analytical skills with direct customer, vendor and senior management interactions to seek out pertinent information for appropriate team processes and responses.
• Proficient and flexible in managing simultaneous projects requiring complex scheduling, contingency planning and budgeting while keeping a focus on strong customer service.

CORE COMPETENCIES:

End-to-End Program Management

Business Development & Implementation

Stakeholder Communication

Team Training & Development

New Product Development & Introduction

Project Change Control

Negotiation/Issue Resolution

Budget Tracking & Optimization

H/W & S/W Implementation

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

Project Manager

Responsibilities:

• Managed complex customer network data center implementations & upgrades nationwide on Nexus, ASR, CRS, UCS, 7600 and 15454 platforms supporting both proactive and reactive EF&I services scheduling (international) manufacturing, engineering, operations and asset management teams for successful completions on concurrent high value projects.
• Overall stakeholder management and real time updating of project databases and tools with projects on, or ahead of, schedule and under budget.
• NOS (Network Optimization Services) and Automation
• WAE (WAN Automation Engine) carrier implementation to model, monitor and manage networks
• Moogsoft / Splunk performance automation monitoring OAM network health parameters on ASR’s, MOG, PAS, PCRF, Prime, 7600, Nexus 7k (CSPC, SNMP, Syslog’s and bulkstats)
• BaseNet Guavus MURAL UCS big data project managing customer, vendor and Cisco teams for real time addressing of customer service issues and metrics on a large-scale SAN storage application.
• Viptela SD-WAN implementation across customer platforms automating network management
• NOS proactive support managing Cisco and customer teams to discuss, monitor, manage, network health, design collaboration, bug analysis, releases, PSIRTs, knowledge transfers and quarterly reviews
• Network upgrades, 100% success rate on multiple networks, multiple carriers
• 420+ line cards Confidential 16 sites on 46 devices in 3 weeks between major year end holidays
• Upgraded 570+ line cards and spares Confidential 27 sites in 5 months on a 100+ million dollar program
• Upgraded 860+ line cards on 260+ devices Confidential 67 locations on 3 networks completed 5 months ahead of schedule on a 200+ million dollar program
• Coordinated international manufacturing and domestic ancillary supply chains scheduling h/w to site
• Scheduled onsite teams for day and night work with multiple concurrent maintenance windows
• Managed customer hardware returns with local markets, carriers and Cisco Asset Recovery
• Project planned site walks of cabinets, troughs, power, grounding, fiber, etc. coordinating shipping, hardware and onsite personnel starting in October for December completion and acceptance, scheduling around network freezes for site ready to test, integrate and accept (ATP) using Cisco’s and customer’s processes
• Customer and company saved 100’s of millions in schedule time, management, support and returns

Confidential

Project Manager

Responsibilities:

• Managed wireless carrier overlay, County E911 and Coast Guard / DHS upgrade

Confidential

Wireless / IT Project Manager

Responsibilities:

• Project managed Confidential capacity overlay across the Carolinas / TN region on 1600+ sites and associated datacenters.
• Coordinated engineering and operations staff daily in multiple markets with wireless data center management activities involving release and change management of serving hardware/software and network switches.
• Tracked capacity and managed traffic from site to switch. Presented weekly capacity planning reports to senior management.

Confidential, Los Angeles/San Diego, CA

Wireless / IT Project Manager

Responsibilities:

• Project Manager planning, organizing and managing vendor deployment for overall switching/data center site readiness for Lucent Anypath, Tyco, Cisco 6500 & 7600 series routers, Tellabs DACS, and Nortel CDMA hardware, cable, power implementations.

Confidential, Irving, TX

IT Project Manager

Responsibilities:

• Project Manager billing projects and engineering staff for bundling fiber, LEC, DTV and DSL promotional software across multiple servers, SQL databases and platforms involving significant interaction between India, local personnel and national management.
• Evaluated requirements and responsibilities from the 90+ projects emailed weekly, interfacing with other project managers, engineers, and management for the shared goal of minimizing revenue leakage.

Confidential, Boston, MA

Backhaul Program Manager

Responsibilities:

• Project manager over WiMax 4G microwave backhaul wireless datacenter engineering staff for network/server deployment across Connecticut.
• Assumed leadership of multiple overdue Connecticut WiMax markets requiring quick issue resolution to accurately reassign priorities and direct/delegate work activities to successfully meet new timetable agenda.
• Updated preliminary network design to buildable, retraining project vendors for proper job deliverables.

Confidential, Dallas, New York

Backhaul Program Manager

Responsibilities:

• Replaced previous Project Manager as market lead on a 300 site 4G (WiMax) 4G microwave backhaul wireless datacenter rollout. Supervised the coordination, network planning, training and vendor management activities and the conformity to ITIL standards of all engineers.
• Hired and directed additional local talent to work with existing teams bringing project back on track and meeting all project deadlines and SLA’s.