SUMMARY:

• Successfully delivered, implemented vendor products and in - house solutions from initiation thru closure in past and recently in Confidential wif positive feedback from stakeholders.
• Highly accomplished PMP and ITIL certified Senior Project Manager Business Analyst wif over 15 years of experience wif a proven track record of managing complex IT projects and programs exceeding expectations.
• Very well organized, articulate and highly self-motivated, TEMPeffective communicator to interact at all levels.
• Proficient in clarifying business requirements, performing gap analysis between goals and existing procedures/skill sets and designing process and system improvements to increase productivity and reduce costs.
• Well versed in building consensus wif conflicting requirements that span multiple stakeholders and subject matter expert
• Competent technical guru wif over decade of hands-on development experience of delivering custom solutions for banking and other industries.
• Proficiently managed financial regulatory and compliance requirement and change delivery for SOX, Dodd Frank, AML, OFAC and KYC requirements.

TECHNICAL SKILLS

Technologies: All Windows, UNIX/Linux, Oracle, SQL (TSQL, PL/SQL) Server, Sybase, Access, Perl, C, JAVA J2EE, JavaScript, HTML, CGI, VB Script, J script, Shell Script

Microsoft Office Suite: MS Project, Powerpoint, Excel, PPM Clarity, SharePoint Visio, Crystal Reports, Cognos, Toad, DBartisan, SQL Developer

Vendor products: Calypso for FX & MM, Derivative and Precious MetalsInterscope Wily, Alrampoint;

Sungard: IntelliMatch, IntelliTracs, IntelliSuite, IntelliStor, MBGateway, IMATE, StorQM;

Surecomp: PerfectMatch, Smartstream TLM Premium, TLM 2.6 Generic PM SafeKeeping, CoreIMS, PostEdge Autosys,Control M, BMC patrol, Clear Case, Clear Quest, Quality Center, CA Service Desk etc

PROFESSIONAL EXPERIENCE

Confidential, NYC

Sr Program/Project Manager

Responsibilities:

• Leading major IT transformation initiative for wealth mgmt technology applications
• Application roadmap to remediate risks, cyber vulnerabilities and EOL, HW and OS, network segmentation and redundancy for business continuation.
• Roadmap workshop, planning and execution for Wlth Mgmt PB IT applications
• Leading scrum of scrum, program status, planning, reporting, vendor mgmt, risks and issue resolution so on
• Managing multiple projects wifin Enterprise Reconciliation Fund Accounting Program to increase reconciliation operation efficiency and decommission legacy system
• Managing requirement gathering, configuration, development and implementation wif onsite and offshore teams to on-board reconciliation onto TLM for Fund Accounting area of the business.
• Managing onboarding waves configuration, development and release over AGILE/SCRUM
• Managing to run weekly and monthly status reporting (leads, developers and managers) across band of the projects related to the program
• Managing initiation, planning and execution across projects to track deliverable wifin program
• Managing road map, execution and monitoring across projects
• Responsible to manage BA activities thru successful requirement and testing, to produce BFS and Test Plan per BNYM SDLC Standards
• Managing change requests for existing recons thru implementation following standard BNYM change mgmt. practices
• Managing resource allocation to ensure planned project tasks completed in time.
• Managing legacy system migration checkpoints, status and decommission plan coordination
• Leading and participating in change initiative for oracle DB upgrade and post processing matching engine, machine learning initiatives.
• Managed timely project related communications wif stakeholders from IT and Business eg Delivery Manager, CTO, Program Managers and Business sponsors
• Managed Project thru latest JIRA workflow from requirements to issue tracking and approvals
• Managed project release, turn-over and noledge transfer activities
• Manage efforts to increase operation efficiency by improving reconciliation matching.
• Managing Level II support teams, incidents and change request thru successful resolution
• Manage regulatory change initiatives SOX, OFAC and SWIFT upgrades.

Confidential Jacksonville FL

Sr Project Manager

Responsibilities:

• Managing development streams across teams to deliver customized enhancement in member claim processing area.
• Requirement gathering to produce finalize SDS, FD etc
• Managing support incident thru successful resolution
• Managing project plan, schedule and budget
• Present project status, issues over Scrum of Scrum wif senior mgmt.
• Manage Project execution, reports and tracking
• Facilitate daily scrum of current agile development
• Participate in product roadmap planning and scheduling

Confidential

Sr Project Manager

Responsibilities:

• Managing support team to address support incidents wif L1, L2 teams
• Managing requirement gathering wif team of Business Analyst
• Requirement and scope management done through JIRA requests
• Responsible to create, manage and maintain project artifacts like Business Req, Feasibility/Viability, Functional specs, Project Plan and allocation of resources to the project execution.
• Managing Project tasks, resource allocation and work plan in PPM
• Tracking Project Issue/Risks over JIRA
• Responsible to manage and provide timely status update to Senior Business Managers and IT stakeholders.
• Managing internal and external source system to setup file transfer, feed verification to schedule and execute test tasks to ensure system integrity
• Responsible to create, manage overview and execution of OLA and SLA for the assigned projects
• Managing Test executions, implementation and turnover schedule, post live support etc
• AGILE development, adding new modules for Phase I onboarding of Hawk-I implementation
• Managed support team for legacy application
• Requirement and issue tracking over JIRA
• Managed development team through change tickets, testing through successful implementation
• Disaster recover planning and execution wif support teams
• Implemented web front end for providers to view claims online.
• Managed vendor relationship for technical support and handover

Confidential, NE

Project Manager Support and development

Responsibilities:

• Managed level 2 support and development stream
• Coordinating wif business analyst team for requirement gathering sessions and BRS finalization
• Planning, scoping and scheduling development efforts and tracking
• Team scope estimation, module scope estimation and track progress and status reporting to senior management
• Project planning, manage scope, schedule, resource estimation and allocation across multiple work streams
• Managed requirements session wif US business analysts team
• Participated in management of project plan scoping, tracking and status reporting and presentations
• Managed TLM configurations and development of custom functionality for exception
• Recruit, mentor and develop support team through leadership excellence
• Prepared performance and monitoring plan to lead team thru user system evaluation and fine-tune response time to establish benchmark & monitoring support processes.

Confidential, NY

Project Manager

Responsibilities:

• Participated, managed workshops for Clear Choice activities, requirement finalization
• Managed relationship wif senior IT managers, program stakeholder wif roles and responsibilities, developed project org-charts and RACI
• Managed customization and configuration of Recs, Sets, Initiation, Match Passes and Dashboards
• Managed Migration of reconciliation data from legacy application into TLM Premium
• Managed relationship wif vendor, TLM resource on-site custom development of exception handing for HSBC; communications wif stakeholders CTO, Business Sponsors, Delivery and Program Mgrs.
• Made improvement recommendations to enhance value, business processes in achieving goals and objectives leveraging best practices and professional experience
• Developed program project schedule, communication plan, risk mitigation plan and issue logs
• Interfaced wif product owners and stakeholders for work prioritization and resolution of issues thru timely status update
• Managed change requests per HSBC standards (incl SOX, Dodd Frank and other regulatory activities
• Coordinated wif on-site vendor (development) team to ensure timely delivery and implementation.
• Plan and executed support policy and procedures and escalation through successful handover to other global team
• Setup, implemented and managed governance to add/change reconciliation post production

Confidential

Managed

Responsibilities:

• Managed day to day support activities for all levels, incident management through resolution, problem management per ITIL standard guideline
• Managed virtualization efforts for development test environments thru VMWare setup and maintenance
• Managed to implement OFAC filtering for all supported application including SOX, DF and other audit recommendations related changes and support
• Managed to implement patches and packaged release thru standard release procedures
• Managed governance through change request and implementation for supported applications
• Managed global support rota and resource availability to ensure uninterrupted support globally to the end users.
• Lead teams thru incident impact and Root Cause (RC) Analysis, Strength Weakness Opportunity and Threat (SWOT) Analysis and problem ticket resolution
• Managed project plans for maintenance and upgrade implementations
• Setup governance and structure for onboarding new application and support team
• Managed change control, release management and governance per ITIL standards
• Managed timely audits and compliance review to implement recommended actions
• Managed to setup and implement disaster recovery plans
• Database management including Backup schedule and regular maintenance for applications databases in Oracle, MSSQL, and Sybase, hands on PL SQL and TSQL queries.
• Managed data center migration for support applications from NY, NJ to Amherst Buffalo wif all application owner, business heads and project managers
• Managed to setup and execute Business Continuity and Disaster Recovery procedures for supported applications
• Manage regulatory compliance and mandatory requirements such as SOX, Dodd Frank etc.
• Managed SWIFT development and upgrades for Pmatch, ITRACS and PPS applications
• Managed to setup and implement noledgebase over SharePoint and Wiki for support and maintenance implementation procedures