Hiring Manager:

• Spearheading dynamic revenue and market drive programs is my expertise. As both a Program Manager and team leader, I have a broad base of technical experience i hardware and software systems development, wired and wireless systems deployment, engineering, vendor relations, sales support and project management.
• I use exceptional verbal and writte communications skills i fast-paced, highly visible environments to achieve success. Strong technical knowledge augments my communicatio and organizational skill making me a highly sought after Project and Program Manager. I maintai strict attentio to detail, while understanding and responding to the big picture. As a leader, I quickly see what will and won't work and form a optimal strategy and executio plan.
• I am a pragmatic leader with a history of actionable recommendations and successful results. My strong technical knowledge has always bee a tremendous asset as it augments my excellent communicatio and organizational skills. I have used these skills to foster strong relationships with my customers allowing them to feel confident i my recommendations of new products and services driving additional revenue to my organization. Executives that I have served recognize that while I maintai strict attentio to detail, I understand and respond to the big picture. Those who have supported my projects know that I work tirelessly to clear roadblocks and ensure their individual success.

Summary:

• Most commonly used tools: PlateSpi and vSphere for the migratio and transformatio P2V VCE vBlock and Cloud technologies for the Transformed environment and Hitachi for Storage and TSM and NetBackup for backup solutions. - most all of my datacenter upgrades, migrations, and moves include these technologies. These are the big players i the IT space and I am very familiar with the technologies and the companies.
• 15yrs. project management experience supporting financial, U.S. government, or large commercial clients i a client-facing role. - Lead project teams o DoD, USPS, Dept of Homeland Security, General Motors, FBI, US Senate, US Marshals, Hewlett Packard, Verizon, City of Sa Diego and other Fortune 100 companies.
• PMP certification. - Certified since 2003 as PMP, Six Sigma and Microsoft Certified Systems Engineer MCSE
• Project management of large, complex technical initiatives. - 1500 Server Datacenter for Verizon, eBusiness suite of Call Center Applications for the US Air Force, 30 Applications supporting nationwide voice portal services.
• Understanding of contracts, particularly service-level agreements. - Manage all projects to contracted SLAs by tracking Key Performance Indicators through the completio of the project.
• Superior verbal and writte communication, including executive-level briefing experience. - Daily exercise communicatio skills to VP level executives and i past roles to Mayoral and Congressional Committees Sub-committees
• Project-based leadership experience with matrixed resources i multiple locations. - 90 of all my projects have bee i a matrixed environment. Managing and negotiating resource allocations is a standing task.
• Microsoft Office suite. - Certified i MSOffice suite since 2003 and daily use of Office 2007 more recently Office 2010
• Ability to work o multiple projects simultaneously i a high-pressure environment.-as a program manager i many roles I have to manage a portfolio of projects. Allocating personal time and resources is commo place.

Career history

Confidential

• As Program Director, served as customer-facing technical team leader of Seneca's Professional Services team. Led teams of technical employees and subcontractors to deliver software, system engineering, IT and network infrastructure projects. Primary responsibility for managing the full life cycle of complex, moderate to high risk projects from desig through operations and maintenance to final turnover to client. Additional responsibility of ensuring new consulting engagements by working with sales to evaluate strategic business issues, identify requirements, create business case justifications and propose appropriate enterprise solutions and positio for new procurement opportunities among existing clients. Worked independently, traveled 75 of time and manage cutovers during evening and weekend maintenance windows. I depth knowledge of government, IT and telecommunicatio industry best practices, including ITIL and PMI methodologies, played a vital role i the successful implementatio of complex technical solutions. Projects have included voice over IP conversions, eCommerce software solutio development and implementation, web based MS Exchange and MS Project software implementatio projects, server consolidation, data center migratio strategy, planning and implementatio as well as data center optimization, consolidatio or relocatio activities. Managed and/or assisted i the acquisitio of 80 of the company's 20 most lucrative projects during tenure. Major client Confidential
• MOST RECENT ASSIGNMENT: Acted as primary point of contact for Migratio Consolidatio Portfolio Leadership ensuring successful collaboratio and partnership betwee the business and IT i order to effectively execute o a portfolio of projects that maximize business value through Migrations into a new architecture. My most commo migrations are Datacenter ITO and Consolidations using PlateSpi and vSphere for the migratio and transformatio P2V VCE vBlock and Cloud technologies for the Transformed environment Hitachi for Storage and TSM and NetBackup as backup solutions. The portfolio consisted of several medium to large sized business intelligence projects and/or programs that supported the achievement of Global Network Service goals. As Migratio Consolidatio Portfolio IT Lead oversaw the planning and executio of project and/or program activities and resources to ensure that established cost, time, and quality goals were met. Worked with minimal supervision, possessing strong customer relationship management skills, and consistently demonstrated high emotional intelligence. From a delivery perspective, responsible for applying IT best practices and project management expertise to project deliverables, processes, and systems i order to meet or exceed stakeholder needs and expectations. Additionally, exercised and continued to grow a already prove experience toolset leading successful cost saving measures and operational efficiency initiatives i a large, matrixed global organization.
• DUTIES: Provided a single point of contact for the Business, addressing concerns, escalations and issue resolution. Owned and maintained the IT budget for the portfolio which entailed proactive oversight and management of resources and demand forecasts. Supported IT functional teams and management for effective, efficient, and successful project delivery/execution. Partnered closely with HP Portfolio Managers for capacity planning and delivery management for the portfolio. Provided IT directio and oversight o a complex portfolio of HP investment initiatives. Developed and promoted portfolio/program processes and controls for scope, budget, risk and issues to ensure all aspects of the program were delivered according to the overall plan. Managed quality of delivered projects withi Portfolio through understanding business needs and overseeing development to ensure that projects deliver business value. Engaged and collaborated with Business Sponsors i projects and formulated strategic partnerships i a one team operating model. Identified changes required for projects that needed to invoke contingency plans. Managed day to day directio and coordinatio of the overall health of the portfolio. Communicated portfolio/program/project status and health to both Business and IT Leadership. Obtained organizational support for required project resources people, equipment, software, etc. to meet portfolio delivery demands and business expectations.

Positio specific questions

• Manages projects throughout the project lifecycle As the project director for Seneca Consulting, I drove and owned the requirements of the project from inceptio to delivery, managing the development of required documentatio and driving the development process to a complete solutio according to our commitments. I provided technical leadership during solutio development and deployment, converted client business needs into specific detailed functional requirements to which my technical team would deliver. I worked to clarify and drive project commitments. I also established and maintained clear chains of accountability through development and continual maintenance and executio of the master project pla and rollout schedule. I provided continuous assessment of project risks and mitigatio approaches to internal and external executive staff and led project reviews to assess schedule, solutio architecture and process. As i any project, I worked to facilitate communication, conflict resolutio and negotiate withi the project team.
• Works with stakeholders to formulate and define project scope and objectives and to define project requirements and deliverables - As the Boost Product Manager, I worked to define, develop and manage the product strategies and roadmap for new prepaid wireless voice and messaging service. I developed and maintained the product and business process documentatio including billing, provisioning, operations, regulatory compliance and customer support. I managed project schedules and work tasks withi a matrix environment to ensure deadlines were met and maintained overall responsibility for product profit and loss.
• Experience i complex software deployment projects - I all my senior roles, I have managed all aspects of the software development life cycle including requirements gathering and analysis, creatio of project pla with project deliverables, systems design/architecture, systems specificatio production, software development, applicatio support, program and systems testing to documentatio and end-user training. With Lockheed Martin, I was asked to participate i a major corporate CRM applicatio implementatio that was to integrate into a global financial system for the US Air Force. This project ra the entire SDLC. I planned and scheduled global CRM implementations, managed the software change process including testing and implementation. I acted as liaiso with third party vendors and managed those vendors throughout the software project lifecycle while managing internal customer expectations throughout the software project cycle. I worked to ensure IT standards, procedures and techniques, specifically i respect of software development, were maintained. I had oversight and support of the internal reporting requirements and systems, ensuring documentatio and training were available and updated as new software releases became available.
• Establishes communications with interdependent projects, works collaboratively to meet deliverables. - My excellent understanding of MS Project is my key tool i managing multiple deliveries and prioritizing tasks. Having led nationally dispersed teams o separate implementations for NCS Pearson/TSA is a prime example of multiple projects at different stages running simultaneously. O this project, two of my islands were i separate time zones which added a greater complexity o time management. My constant focus o the project pla coupled with building high accountability from my project teams allowed me to deliver projects o or before the scheduled delivery date.
• Plans and directs activity definitio and sequencing, project schedules/milestones, deliverables, cost estimates, quality requirements plan.- I've led cross-functional project teams o small, medium and large projects through the development of the following: project charters that concisely defined the scope and objectives of the project work breakdow structures that included deliverables, work phases and activities network diagrams identifying precedence relationships, durations, responsibilities and resources validation/compressio of project schedules to ensure a quality pla and compliance with deadlines. I these mentored clients i the use of project management tools and methods ensuring that project teams were following the established project management process and continued to promote PMI project management practices withi the client organization.