SUMMARY

• Over thirteen (13) years of IT industry experience encompassing a wide range of skillsets and roles
• Experience working with multiple international clients and multi - geography teams
• Worked in full Software Development Life Cycle (SDLC) for multiple projects from business development to final delivery
• Proficient in change management and release management
• Expert level technical and analytical aptitude, skilled in a wide range of technologies
• Experience maintaining agile projects
• Ability to research, analyze and evaluate market scenarios and support organizational decisions
• Well versed in project management, scope control and change management
• Ability to interact and explain IT terminologies to non-IT business users
• Extensive experience with analysis, design, development, customizations, implementation and management of commercial applications with Java, J2EE and WMB
• Experience with tools like JIRA, BMC Remedy, Rational Clear Quest, Rational Clear Case, MS Project, MS excel, MS access, IBM RAD and IBM RSA
• Extensive experience with customer interaction
• Three (3) years of work experience in Agile/scrum environments
• Motivated, committed, quick to learn: a detail-oriented team player with good communication, analytical, leadership, interpersonal and problem solving skills

TECHNICAL SKILLS

Operating Systems: Windows, UNIX

Database: Oracle, MS SQL Server

Languages: Java, J2EE, WMB, Web Services, Pl/SQL, Apache Ofbiz, Spring, Struts

Tools: MS Office, Word, Excel, Access, Power Point, Clearcase, Clear Quest, Star Team, CM Snergy, JIRA, Web Sphere, TOAD, IBM RSA, IBM RAD, Eclipse, Weblogic Server

PROFESSIONAL EXPERIENCE

Manager, Solutions and Integration

Confidential, Houston, TX

Responsibilities:

• Collaborated with client to translate the business problems and requirements into a proposed solution including pricing, staffing and production ramp, SLAs and technology requirements
• Documented requirements and coordinated with the pricing and technology teams to assess the total cost of people, software, technology, telephony and infrastructure
• Created different pricing models based on the client’s needs
• Engaged with the proposal teams to document solutions related information on RFI/RFP and statement of work
• Worked with the client with regards to training specifications and delivery
• Managed large teams and their workflow through the system
• Served as a front office and team manager
• Managed the complete project lifecycle through a well defined scheduling plan and work assignment to the dedicated workforce
• Monitored the phases of projects, comparing them with the planned schedules
• Acted as a liaison between the client and the teams to coordinate the development stages

Environment: MS Project, MS Office, MS Access, Sharepoint

Project Manager

Confidential

Responsibilities:

• Responsible for managing and delivery of large size projects for telecom clients with 8M subscriber base, ensured timely delivery, met client expectations, business goals and ensured adherence and compliance
• Responsible for guiding and monitoring a team of twenty engineers with two architects and two team leads
• Documented project goals and scopes, translated the business needs into technical terms, prepared detailed Work Breakdown Structures (WBS) and project management plans
• Worked closely with client and monitored and communicated project status/risks/issues as part of various forums
• Managed scopes, risks, change control and overall delivery to ensure the projects were completed on time and within budget
• Involved in hiring the resources as per the needs and procured required hardware and software for the projects
• Facilitated customer relationship management system for Telecom users, maintenance, support and migration of CRM systems to Seibel 8
• Employed intermediate automation framework to automate various query/requests/complaints of the subscribers. IAUTOMATION is a project dat automates Q/R/C’s raised by end users to reduce the provisioning time for various services
• Netsetter usage SMS application provides the end user with the data usage details upon request
• Mediclaim application maintains and adds dependents for employees. Mediclaim provides Mediclaim services for internal client employees
• The Home Location Registry Viewer application lists down all active services for a mobile number (HLR Viewer)
• The Enterprise Application Integration (EAI) framework was used to integrate different applications using Websphere Message Broker (WMB) for maintenance, migration, integration and support for the EAI layers responsible for integrating various applications in the ecosystem

Environment: MS Project, MS Office, Java, J2EE, WMB, MQ, Web Services, Oracle, SQL, Jira

Sr. Systems Analyst

Confidential

Responsibilities:

• Responsible for leading a project team of six developers in delivering software projects for BT.com clients using Agile methodology
• Responsible for documenting low level designs for the projects and development and provided guidance to the other team members
• Identified tasks, assigned and scheduled the work and tracked and reviewed the development activity
• Assistance in project management in creating WBS and delivery plans