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Technology Project Manager Resume

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San, FranciscO

SUMMARY

  • PMP, PMI certified professional with over 15 years of experience in teh areas of IT Project Management, Project Planning and Execution, Project Control, Process improvement and Quality Assurance for various Banking, Financial, Insurance, Engineering and Automotive customers in USA, Canada and India
  • Successfully managed projects with project planning, execution, monitoring, control and closing projects/phases, synergising core business objectives with IT to achieve business process improvements.
  • Experience in interacting and reporting to C Level / Senior executives about project status, progress, forecasting, changes and technical solutions
  • Experience in managing multiple projects simultaneously in Confidential, Confidential Bank, Royal Bank of Canada, Confidential and Bank of Montreal including projects pertaining to Mortgages and Loans, Wealth Management, Technology Refresh
  • Expertise in managing overseas development teams, rationalizing manpower, enhancing productivity and improving efficiency of project processes.
  • Possess broad competence in all project management processes in line with PMI standards, adept in gathering requirements, managing project financials, organizing and conducting JADs, preparing Project Plan.
  • Experience in creating Project artefacts, Requirement Traceability Matrix, Risk Register, and Change Management System, calculation of CV, SV, CPI, SPI and related EMV calculations, drawing WBS and network diagrams, Gantt Charts, risk breakdown structure. Strong in use of PM tools MS Project, CA Clarity PPM, Visio, Excel and Powerpoint. Project Management experience audited by PMI, Pennsylvania, USA.
  • Insightful knowledge of business process analysis and design, re - engineering, process rationalization, cost control, capacity planning, performance measurement and quality.
  • High degree of experience in infrastructure and application development projects for different global locations. Successful track record in providing strategic solutions for management of offshore teams under heterogeneous environments, expertise in multiple vendor management and ensuring SLA quality
  • Strong skills in Infrastructure, Active Directory, Access Management and Business Applications projects right from conceptualisation, planning, solution design, development, testing, troubleshooting and implementation.
  • Significant experience working with PMO and improving PMO Governance at enterprise level and managing multiple vendors as SEI, Charles River Data, Confidential, Confidential, Deloitte, Symantec, Open Text and Tech Mahindra. Strong experience with Agile PM Methodology using Kanban and Team Foundation Server
  • Formulated and supported Business Continuity & Disaster Recovery Plans to ensure smooth operations, Led business process re-engineering initiatives to increase efficiency and fine tune existing processes, Led teh team of technical professionals during teh design and development stages in both Waterfall and Agile methodology of application development.
  • Assisted senior management in resource optimization and re-allocation plans, set up communication channels across teh organization structure, imparted training to end-users in teh post-implementation phase,
  • Excellent experience in inter-personal skills, conducting war-room / co-location meetings, managing team conflicts, influencing TEMPeffective changes in applications and team development

PROFESSIONAL EXPERIENCE

Confidential, San Francisco

Technology Project Manager

Responsibilities:

  • Creation of all project documentation starting with teh PDD and teh project plan, Creating Risk Analysis doc, BRD, Resource Management Plan, preparing team for project audit and TPM Compliance, administering teh Project Sharepoint site, offshore resource onboarding and management of offshore team in Bangalore, India. Maintaining Issue Log, Risk Log, Change Log, Used Agile for all ETL coding leading Scrum Team as Scrum Master, Reviewing task status on JIRA for ETL mappings as well as source to target tracks and ETL dependencies, initiated then managed error handling framework, data dictionary, data metrics monitoring efforts within team, organized sessions with client-facing businesses, managed team of total 62 ETL developers, QA Testers, BA, Tech Leads, engaged independent QA Team onsite for ETL Testing, Planned Design of new Datamart
  • Managing project end to end using Hybrid PM Methodology (Waterfall+Agile), Reporting to PMO on Project Status on fortnightly basis, coordinating with teh 70+ Surround systems and applications for impact analysis caused by change in source data flow to WDM, analysed changes needed in Oracle BI Report for teh 70+ downstream businesses that use WDM Data, updating project plan as per data model changes, analysing gap between data available from Trust 3000 and SWP, analysing risks and planning risk response for difference between trade date and settlement date data, resolving issues within onsite team and offshore team, initiated innovative ways to change meeting schedules thereby increasing TEMPeffectiveness of meetings while saving time spent, initiated and managed “clean staging and fast ETL” design guidelines for project, improved ETL code review processes by adding new members in review team

Confidential

Technology Project Mgr

Responsibilities:

  • Getting access information from TS Owners for all SOX Significant Applications across all LOBs of Confidential ’s global network, running scans on servers/databases/apps including Loan/Mortgage Applications and validating with HR Feed to find inappropriate access levels on live network with zero downtime, tracked unresolved access using JIRA system, work in tandem with Technology team of 39 people working in different data centres, at SOC / Colege Park ensuring each phase of teh project was completed with 100% accuracy and reports submitted to VP Tech Solutions and team
  • Set up of Virtual Control Office (VCO) using resources from different levels in teh bank to draft and finalize regulations, processes and systems that will ensure best practices to be followed for access management across teh bank, interviewed and hired technology and PM resources to ensure deliverables remained ON TIME always, maintained risk mitigation plans, put emergency access restoration processes in place for any access removed in error, arranged cross training of technology team to ensure teh iCUP Program can independently manage all tasks

Confidential

Project Manager

Responsibilities:

  • Worked with team of 24 Infrastructure Architects, SMEs, IT Analysts, and Network/System Admins as well as Vendors Confidential, Confidential and Symantec to implement teh Active Directory Federation Services across all businesses of teh bank for Email Archive single sign on access, Trained by bank in Ariba Buy and SmartStream Financials, member of Enterprise PMO Governing Body, from Business Case of teh project created and obtained signoff on Project Charter, PDD, Project Plan, Risk Management Plan, SDD, System Architecture Document, Threat Risk Assessment Matrix, Security Information Classification Profile, Test Plan, raised RFS with Confidential, tracked JIRAs till closed, participated in interviewing to hire new team members, maintained documentation in Sharepoint with Admin rights, met end users to gather requirements, presented teh project in Service Managers Team as well as Operational Readiness Board and got approval, Used ARIBA Buy for on boarding of new team members, processed project invoices and presented regular budget status and forecasts
  • Organized and chaired meetings, created RACI Matrix, sent out project reports as per communication plan, followed up with SVPs and Information Security & Control for sign off, updating project financials on QuickBase Pipeline, aligned BITA with Project Plan, generated variance reports and project status summary for senior executives, Used SmartStream ERP for Project Financial Management, generated financial reports and kept accruals up-to-date

Environment: ARIBA BUY, SmartStream, Group Policy Management Console, AD Domain Controllers, Office 365, MS ADFS, MS ADMT, SQL Server 2008 and SQL Server Management Studio, Confidential Main Frame, Confidential z/VM OS, Branch Technology Systems on Unix/Linux servers, Windows server, Sharepoint, MS Powerpoint, MS Visio, MS Project

Confidential

Jr. Proj Manager

Responsibilities:

  • Following up with App Custodians and App Relationship Managers to confirm communication with clients outside and inside teh Firewall, updating impact data on apps for particular migration waves for migration of 1200+ apps from Toronto Data Centre to Stratford Data Centre, Ensure eMPIR TP variances are constantly within limits for project
  • Managed independently network team for migration of all Mortgage Applications of bank with zero downtime, Updating Master Test Plan, creating Pivot Tables and using various formulae to populate different columns in reports, maintaining and resolving issues on issue log, task completion updates on MS Project, monitoring risk log, distributing status reports as per communication plan. Assigned member of Program Team as single point of contact for PMO.
  • Presenting project status reports to project team, updating impact information regularly on QA Reports pertaining to server type and connection type outside firewall. Updating server remediation category data for particular migration wave dates by obtaining information from Firewall Team, analysis of migration data to ascertain no apps to be migrated in near future are in red status, drove sessions with impacted businesses each week, following up for updating information left unfilled in Third Party Questionnaires, documenting various processes for teh project.

Confidential

Asst. Project Manager

Responsibilities:

  • Identifying stakeholders, Stakeholder analysis, Stakeholder impact, drawing RACI chart, gathering requirements, identifying infrastructure procurement needs, preparing estimate, approval of estimate. Monitored schedule and cost variances on regular basis and ensured green status of all projects, Used CA Clarity PPM to create projects starting from landing page, defined and then allocated tasks to coders, Used Team Foundation Server 2008 for source code version control, recorded and organized projects in PPM creating personal dashboard for efficient management of various projects/programs of 14+ application development projects at a time, tracked project costs and revenue as well as submitted forecasts.
  • Creating project plan, managing resource allocation, organizing regular project status meetings, creating teh master test cases doc for all applications within TSE, managing all documents by efficient administration of Sharepoint portal, managing resource vacation schedules, used Agile Methodology for majority of development projects leading Scrum Team as Scrum Master and used Waterfall Methodology for others, identified critical tasks in each project hence saving time and money for TSE
  • Managing procurements, identifying risks, maintaining risk log, led team to break down user stories and run scrums efficiently, maintaining issue log, enhancing positive risks, identifying necessary changes, managing 19 coders and testers, managed teh z/VM Upgrade Project, managed z/VM system update and configs across all TSE apps, getting changes approved by change management board, planning test phases, managing test plan, ensured all Agile iteration cycles were complete, initiated different business process re-engineering cycles within TSE
  • Managing user migration as per migration plan drawn, creating all project documentation and project drawings, creating teh lessons learnt repository as per inputs from team in lessons learnt session, handing over infrastructure and application support to respective support teams, decommissioning procedures for infrastructure and application servers, maintained excellent standards of client relationships and project delivery goals set by TSE

Environment: .NET 3.5 version, COBOL, VB, Java, DB2, SQL Server 2008 and SQL Server Management Studio, Clarity PPM, Linux, Confidential Main Frame, Windows server, Sharepoint, Team Foundation Server 2008, MS Powerpoint, MS Visio, MS Project, Agile Development and Agile Project Management

Confidential

Project Manager

Responsibilities:

  • Developed Project statement of work for teh ePurchase Order application, identified stakeholders, interviewed potential stakeholders for requirement gathering, organized and conducted JAD, reviewed use cases, developed high level scope statement, identified work packages and sequenced them, developed schedule and cost estimates
  • Used Waterfall methodology for application development and for PM tasks, Identified and recruited overseas development and testing resources, helped Sr. PM finalize contract terms with overseas resources, developed and managed project team, arranged project progress meetings, ensured timely staggered payments to contract resources and vendor
  • Completed drawing teh WBS and project network diagram using MS Visio, overall functions necessary for coordination of teh project using MS Project, prepared project status, presentations for project meetings using MS PowerPoint. Assisted Sr. PM in procurement audit, completed updating Confidential lessons learnt repository. Calculated variances and performance indices as per project baseline, prepared Project Performance documents project progress for review by Sr. PM, ensured timely submission of project communication to stakeholders
  • Managed deployment issues on Confidential server, ensured removal of bugs found on deployment, teamviewer review of issues observed after deployment of work packages for overseas team, acquired final acceptance of deliverables from concerned authorities at Confidential, handed over completed and integrated application for UAT by actual users, Assisted Project Manager in procurement audit and in phase and project closure processes.

Environment: .NET 3.5 version, C#, Ajax, Visual Studio, SQL Server 2005 and SQL Server Management Studio, Windows server, Sharepoint, MS Visio, MS Project

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