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Senior It Project/product Manager Resume

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Austin, TX

SUMMARY

  • Over 18 years of work experience, with 9 years of IT management professional with experience in planning, developing and implementing proprietary software product and integrating enhancement with latest features using Agile/Scrum. Proven leadership track record of project/product management using Agile and Waterfall methodologies. Drive definition and implementation of quality standards, processes and quality improvement programs. Scrum Master Certified & Six Sigma Green Belt Certified professional.
  • Possess strong product/project IT technical knowledge and organization skills. Talented at educating others on features of software and adapt Scrum. Expert in handling large - scaled, multiple projects and leading Project/product from Initiation through to Implementation. Self-starter and quick learner who manages multiple tasks with minimal assistance from others. Drives for Superior results & has passion to win. Inspires continuous improvement & breakthrough thinking.

TECHNICAL SKILLS

IT Management Tools: MS Office Suite (MS Word, MS Excel, Outlook, MS PowerPoint, MS Project), Visio, Asana, JIRA, Cloud-based applications

Scrum Tools: JIRA, Axosoft, Confluence, SAFe(Scaled Agile Framework)

Tools / IDE: TOAD, XML, VISIO, CAWA, File Aid, SuperC, JCL, Cobol, TSO/ISPF, SPUFI, QMF, CICS, JCL, XPEDITER, CHANGEMAN

Languages: Java, ASP, PHP, COBOL II, MS-COBOL 74, MF-COBOL. Visual Basic, ASP, CRM-Clarify

RDBMS: SQL Server 2000/7.0, Oracle9.2 and below, MS Access, MS-SQL, DB2

Protocols: SMTP, FTP, TCP/IP, SFTP, API

Miscellaneous: PL/SQL, JavaScript, XML, HTML, PERL, PERVASIVE, Cloud Computing Service, AWS SaaS, Sales Force, Web development & tools, SharePoint, Oscommerce, Magento

Training: Hadoop concepts, Teradata, Concepts and exposure with BTEQ, Fastload tools, AWS Certified Solutions Architect - Associate 2016.

PROFESSIONAL EXPERIENCE

Confidential, AUSTIN, TX

Senior IT Project/Product Manager

Responsibilities:

  • Implemented and managed portfolio of multi-million-dollar State Assessment projects resulting in on time delivery with no monetary penalties.
  • Decreased development and testing costs 25% and improved processes by providing subject matter expertise.
  • Reduced product errors 20% through client updates and thorough coordination of each product development phase.
  • Streamlined process in every phase, delivering high-quality product which reduced resource cut down.
  • Collaborate with globally located, multi-cultural cross-functional teams of sales, marketing, legal, business analysts (BA), engineering, quality assurance (QA), architects, infrastructure, customer support, clients and higher management.
  • Led effective testing and migration from development / testing / user acceptance testing (UAT) environments, resulting in successful production environment with zero defects.
  • Facilitate Sprint Planning, Sprint Reviews, Daily stand-ups, Product demos and Sprint Retrospectives.
  • Provide "go to" leadership, transparency, and visibility to the entire team.
  • Manage all aspects of the project including analysis, project budgeting, project planning, designing, building, testing, training, continuous improvement, Go Live coordination and transition to support.
  • Aggressively remove obstacles/impediments that slow down or prevent work completion.
  • Obtain/manage/reallocate resources to meet necessary goals.
  • Coordinate the prioritization of work in the backlog.
  • Remove impediments to team focus and unblock team members.
  • In-depth knowledge of our client Services and development best practices.
  • Facilitate communication between Development Team, Product Ownership, Operations and Business Stakeholders - report on risks, scope and progress.
  • Created data driven project status reports (budget, schedule, resources) for managers, executives internal and external stakeholders
  • Expertise in Managing Cloud infrastructure, deploying application code, automating software, release processes and improve productivity, with efficient workflow automation.

Confidential

Senior Software Engineer

Responsibilities:

  • Achieved 100% accuracy when using automation tools and performing manual tests through expertise in system testing of various modules.
  • Improved system test process by working closely with Software Infrastructure Engineers (SIE), Subject Matter Experts (SME) and Project Management.
  • Built and led cross-functional program teams consisting of various modules, creating additional test cases which helped in testing all modules effectively.
  • Reduced system testing efforts by writing complex 3 dimensional COBOL programs using DB2.
  • Created best practices document for testing of all modules, ensuring peers followed at organization level.

Additional Professional Experience

Confidential

Responsibilities:

  • Lead a team of 8 to manage & maintain Fire Insurance System.
  • Managed a development team for Y2K Conversion for COGEN.
  • Facilitated communications with other development teams and other groups to comply the standard coding techniques, meeting schedule and quality.

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