SUMMARY

• Highly motivated leader seeking an opportunity as Project Manager to lead/manage challenging projectsStrategic Planner & Visionary’ with a flair for adopting Modern Project Execution Methodologies in compliance with pre - defined standards. An excellent communicator with honed relationship, leadership, planning, coordination and analytical skills with capability to view the larger picture, taking business-critical decisions from the front to attain business/ operational excellence.
• Diligent in providing technology vision and publishing technology business plans in support of corporate objectives to grow revenue base and improve margins. Excellence in conceptualizing the business vision and translating them into business goals; established practices to deliver innovative solutions to complex business problems. Extensive knowledge of SDLC for ERP implementations, BIDW implementations, Legacy Mainframe applications, Client/Server applications, .Net/J2EE web applications. Domain expertise in Core Banking, Insurance, Healthcare, State Government, Child Welfare, Retail, Manufacturing verticals.

TECHNICAL SKILLS

Platforms: Windows/Nt, .Net, Mainframe

SDLC: Agile, Scrum, Iterative, Lean, Waterfall

Applications: Oracle ERP, SAP, JD Edwards, MSBI, OIPA, Oracle Flexcube

Databases: Oracle, SQL, MS Access, DB2

Programming Languages: C#, Cobol, Cobol II, SQL, JCL

Software: Visio, TestDirector, QualityCenter, ClearQuest, WinRunner, MS Project, MS Word, MS Excel, MS Outlook, Lotus 1-2-3, Easytrieve, MVS/ESA, OS/2, PVS Tracker, Lotus Word Pro, Crystal Info 6.0, Brio Query, CRM

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati, OH

Program Manager

Responsibilities:

• Program Managed enhancements and minor implementation projects in Oracle EBS applications for GE customer
• Facilitated Monthly and quarterly Steerco meetings with major stakeholders
• Managed stakeholders at customer location and at Offshore Dev Centre in India
• Ensured the Delivery of Enhancements as per pre-defined SLAs
• Administered USD 3million portfolio with 45 resources working at Onsite & Offshore
• Acted as SPOC for all GE customer escalations for Oracle EBS projects
• Supported major and minor enhancements for Oracle ERP systems

Confidential

Agile Project Manager for OIPA Implementation Project

Responsibilities:

• Responsible for sprint estimates, facilitating daily scrum, sprint planning, sprint demo and retrospective meetings.
• Arranged daily stand-up meetings, facilitated meetings, scheduled meetings, demo and decision-making processes
• Facilitated team for better creativity and tried to improve the efficiency of the development team
• Helped product owner to make the product backlogs in good shape and make them ready for the next sprint.
• Responsible to remove the impediments for the scrum team.
• Responsible to Conduct retrospective meetings
• Successfully delivered the USD3.0 Mil OIPA product implementation program within the budget and well within the time

Confidential

Scrum Master for Lock Box Implementation Project

Responsibilities:

• Facilitated agile team formation for the project
• Closely worked with Product owner to define product functionalities.
• Estimated efforts for issues and prioritized them for Sprint Planning
• Facilitated Sprint planning, Daily sprint meetings and motivated team to complete Sprints on time with desired product quality.
• Helped Sprint team in QA activities during integration with Core Banking System
• Conducted introspection meetings with Sprint Team and deliberated sprint outcomes
• Fulfilled customer expectations in providing economical/optimal software solutions
• Facilitated Sprint team to organize Product training to the key end users

Confidential

Sr Project Manager for BI DW Implementation Project

Responsibilities:

• Engaged with customer from Project Charter Stage till completion of the prestigious project for OM
• Ensured excellent stakeholder management during all phases of project lifecycle.
• Responsible for preparation and presentation of monthly Project status summary decks for project senior stakeholders
• Reviewed Project Milestones against Actuals on weekly basis and sought customer support wherever and whenever it was required
• Responsible for Team selection, on-boarding, backfill and off-boarding for the project.
• Successfully completed the project with in the Project Budget by putting excellent project control mechanisms and conducting periodic internal reviews with Project Managers.
• Managed Issues logs and Risk register throughout project life cycle of the project.
• Headed the CAB and ensured Change control process had been strictly followed in the project
• Fulfilled customer expectations in providing economical/optimal software solutions
• Imparted trainings for 15 OM’s Business users at Global Development Center in India

Confidential

Senior Service Delivery Manager

Responsibilities:

• Transitioned CAMS/CASB development and production support into steady state
• Reviewed development and enhancement projects with SDMs, Project Managers from Resourcing, Process, Schedule, Quality of Deliverables & SLAs and Competency (Project Management) perspective
• Resolved issues related to achieving milestone dates in Production support for stabilization and Steady states
• Identified and fixed technical and soft skill gaps or needs in the ongoing delivery
• Rendered support in Project Management & SDLC Methodologies to the team with the help of SO Teams
• Implemented customer requests on Resource Ramp-up/Ramp-down, Utilization and Optimization
• Liaised with SDMs and PMs in preparation of Release plans and Associate Rotation across the projects; participated in QMRs and analyzed performance metrics
• Provided delivery excellence in LOIS and Core Account Processing (CAMS/CASB) systems to the customer
• Explained risk management plans at project level with competency groups
• Participated in Project Retro and Intro meetings
• Supported implementation of best practices across projects
• Championed Project Catalyst initiative for NAB engagement and implemented 100+ initiatives which saved approximately USD4.5mils