SUMMARY:

Confidential is a results - oriented, hands-on, Senior Project Management professional. He has an extensive, proven track record of implementing mission-critical projects both on time and within budget using a variety of systems development methodologies (both Agile and Waterfall, governed by full systems development lifecycles). He possesses a great deal of expertise in managing multiple concurrent projects, their budgets and deadlines, while maintaining consistently high quality. He also possesses expertise in management of enterprise-wide, mission-critical multi-stream programs. Confidential has demonstrated talent in financial forecasting and budgeting, and has been part of programs. Proficient in development of project methodologies, processes, procedures, and standards. His career began as a programmer and has progressed through BA, Systems Analyst, Project Leader and Project/Systems manager.

CORE COMPETENCIES:

• Project Management
• Application Systems Development
• Business Process Re - Engineering
• Customer Relationship Management
• System Performance Management
• Multi-Project Planning/Balancing
• Risk Identification/Management
• Team Building/Management
• Agile and Waterfall methodologies
• SDLC - both creation of & governance under

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• For the local chapter of a nationally-recognized charitable organization, directed the conversion of a variety of paper-based systems to a Salesforce.com integrated data store and supporting applications.
• This effort was designed to automate all of this organization’s functionalities.
• For a well-known organization whose purpose is the promotion of entrepreneurship, developed a vehicle to aggregate individual volunteer’s skillsets, to align volunteers to applicants for assistance.

Confidential

Sr. Project Lead (Project Manager)

Responsibilities:

• Oversaw critical technology projects, which spanned multiple distinct lines of business.
• Served as a liaison between the business and the IT area, translating varied business needs into application software solutions.
• Identified and resolved project interdependencies, overlap and integration concerns across other projects.
• Lead prioritization and sequencing of assigned project portfolio.
• Applied my understanding of business needs, goals, and challenges to connect them to assigned projects.
• Responsible for project management execution including but not limited to: estimation and management of projects’ costs and resources identifying and managing projects’ risks and issues monitoring progress of all key project work streams, deliverables and outcomes creation and maintenance of detailed work plans, schedules, project estimates, resource plans, and status reports.
• Managed relationships with IT, consultants and vendors, internal end users, and business customers / leadership. Utilized proven stakeholder management skills and personal abilities to remove project obstacles.
• Led and motivated project team members that are not direct reports that crossed various functional areas.
• Led project meetings and provided updates to senior leadership regarding project status and the application and implementation of technology.
• Designed, implemented, and monitored the progress of initiatives, milestones, and budgets that endured timelines and deliverables are met.

Confidential

Project Manager

Responsibilities:

• Provided strategic and tactical support on Information Security Workstream within the PMO for an Insurance Governance improvement initiative in support of an FDIC audit.
• Led planning, High-Level Requirements and Solution Design across six subsidiaries to ensure adherence to corporate standards.
• Led corporate team and subsidiaries SMEs in gap analysis from current state to target state delivering a roadmap on achieving the charter objectives.
• Objectives included long-term centralization staffing model, budget and capital outlays requirements.

Confidential

Principal Consultant/Project Manager

Responsibilities:

• Managed multiple projects simultaneously that allowed the client company to remain compliant with national, associational, and state-level mandates.
• Worked with both local and near-shore groups to accomplish project objectives.
• Helped develop the processes by which new PM and BA consultants were on-boarded.
• Confidential ’s client utilized both mainframe & client server applications and multiple DB2 and SQL/SQL Server databases.
• The majority of development was done using the Waterfall development methodology, but Agile was being seriously considered.

Confidential

Project Manager

Responsibilities:

• Managed the implementation of the company’s products into client medical practices.
• Confidential ’ non-hospital products are Practice Management, for the business aspects (scheduling, demographics, and billing) of a medical practice and Electronic Health Records, for the clinical aspects (history, treatments, procedures, medications, and related ICD9/10 coding for these) of a medical practice.
• Reviewed client documentation to establish/finalize time-frames, budgets, staffing requirements as well as resource allocation to the different phases of the project and created work plans and budgets for each.
• Managed activities of project and staff to ensure project was progressing on schedule and within budget.
• Prepared and presented project reports to management, clients or others.
• Tracked actual against planned project performance, analyzed variances (if any), and worked with project team to ensure all customer needs were met while maintaining control of the project.
• Managed multiple interfaces (COTS & custom-built) to Hospitals, Labs, and “smart” medical equipment.
• Managed up to 30 simultaneous implementations, at different stages, into practices from 2 to 97 Doctors.

Confidential

Project Manager

Responsibilities:

• Created a process to integrate CRM and Billing data to provide a more complete picture of the customer (KYC) as well as more streamlined monthly Billing.
• Became the single point of contact with both customer and Confidential management, to resolve any and all issues, particularly those that arose around integration of the product in both client and Confidential environments.
• Expanded the SalesForce datastore (record types and individual data elements) to meet evolving needs.
• Developed training materials and oversaw a successful “Train-the-trainer” effort that yielded two new trainers. actant is an Agile shop.
• Their products are developed as client server applications accessing multiple SQL Server databases.