SUMMARY

• Solutions - driven professional with over 9 years of Quality Assurance experience in implementing solutions for clients in Retail (e-Commerce/Order Management/POS), Finance and other Industries.
• Expert in ecommerce website testing, Order Management System testing, Point-Of-sale testing, Client-Server applications testing built on different platforms, Functional Testing, Integration Testing (3rd party), Regression Testing, Smoke Testing, Automation Testing using HP UFT / QTP, Security Testing, User Acceptance Testing (UAT), Mobile Testing, Responsive Design, Device Testing, Back-end Testing, Browser Compatibility Testing, AS400 Mainframes testing, Electronic Data Interchange (EDI) testing.
• ITIL V3 Certified professional, experienced in both AGILE & Waterfall QA Methodologies.
• Proficient in designing and implementation of Automation Frameworks using UFT & Quick Test Professional (QTP).
• Experienced in designing Automation test scripts in data driven, keyword driven & hybrid frameworks by using UFT / QTP.
• Expert in creating actions using VB scripts and through active screens creating Shared object repository for the entire test set.
• Experienced in designing and developing User defined functions, Generic functions using VB scripting in UFT / QTP.
• Proficient in all phases of Software Development Lifecycle (SDLC) from Requirements/design review, Test Planning, generate Test scripts, Test Execution to Test closure summary reports.
• Experience in planning & prioritization of all the testing related tasks, experienced in preparing project plan, mitigation plans, defect status reports, root cause (RCA) reports, and global status reports.
• Interacted with Project Management, Business Analyst, Buyer teams, Drop Ship Vendors, Business Users, Developers, Subject Matter Experts (SME’s) during testing and isolated bottlenecks at different phases of STLC.
• Experience in planning testing tasks for Multiple Releases, ensuring proper Test Script Development and Test Case Execution and provide Timely Feedback to improve quality.
• Responsible for work allocation to all the team members, expert in reviewing documentation & assisting the team in day to day testing activities.
• Strong knowledge of SQL, and executed complex SQL statements to test the data at backend.
• Team builder and Team Leader with excellent motivational abilities, and ability to work under pressure.
• Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously, onsite-offshore co-ordination.

TECHNICAL SKILLS

QA Testing Methodologies: AGILE, Waterfall.

Testing Tools: HP UFT 12.02, HP UFT 12.0, HP ALM, IBM Rational Quality Manager, HP Quality Center (HP QC), HP Quick Test Pro (HP QTP), JIRA.

Languages: JAVA, VB .Net, SQL, PL/SQL, VB Script.

GUI/Web: JAVA, ASP.NET, HTML, XML, Electronic Data Interchange (EDI).

Data Base: Oracle 10g, 11g, 12c, Sybase, MS Access, DB2 LUW.

Tools: and Utilities HP Service Desk, PL/SQL Developer, SOAP UI, Ultra Edit, Altova XML Spy, Sybase, IBM GIS (Gentran Integration Suite) 4.2, Foresight EDISIM Analyzer, Foresight EDISIM Standards Reference, MS SharePoint, MS Office, MS Excel, MS PowerPoint, MS Visio, Rapid SQL Standard 8 02, TOAD.

Mobile Devices: iPhone 4, 4S, 5, 5S, 6, 6 plus, iPad gen1, iPad Air, iPad Air2, Mac Book Pro, Samsung Galaxy tab S, Samsung Galaxy S3, S5, Nokia Lumina 928, Microsoft Surface Pro 2, 3.

Operating Systems: Windows 8, Windows 7, Win XP, Win NT, AS400.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Quality Assurance Lead

Responsibilities:

• Understanding of the business logic and acquiring sufficient domain knowledge required for the project.
• Responsible for BPT Automation frame work implementations.
• Responsible for identifying the End to End Scenarios, Reusable Components & Unique Components.
• Responsible for identifying Sanity Tests and Data Driven Tests.
• Parameterized the scripts to avoid code redundancy and hard coding of frequently changing values in UFT.
• Managed, Documented and controlled all the Test Cases, test scripts and test results using Quality Center HP Quality center.
• Communicated and interacted with different project teams & attended project’s team meetings and design meetings.
• Reviewed design project documents and provide QA comments and sign off, and defined test strategy based on the analysis of design document and requirements.
• Reported the results to the management and other stakeholders in timely matter.
• Prepared and executed functional testing activities for the application, and participated in defining strategy for the regression test automation.
• Participated in the defining performance test entry/exit criteria, also participated in designing performance test scripts using Load Runner.
• Assisted the support team in deployment activities, also was responsible for maintaining up to date documentation in project’s SharePoint folders.
• Responsible for providing the QA high level estimates & creating / reviewing the Requirements Understanding Documents (RUD) based on the requirements & ensuring to get the same reviewed & signed off by all the stakeholders.
• Responsible for working closely with project architects and Business Analysts to clearly understand the requirements & supporting business during integration & regression testing.
• Responsible for coordinating with other team leads to ensure that all the defects are being resolved in a timely manner.
• Escalated issues to a higher management, where issue resolution was not achieved within a reasonable amount of time thereby ensured on time delivery of project at various phases.

Environment: HP UFT 12.0, HP UFT 12.02, VB Script, Windows 7, AS400, JAVA, ASP.net, Oracle 12c, Microsoft Outlook, MS Office, MS SharePoint 2007, PL/SQL developer, WinSCP, SOAP UI, TOAD.

Confidential, NJ

Sr. Quality Assurance Lead/ Tester

Responsibilities:

• Testing of End-to-End OMS system from placing the order to final delivery of the merchandise.
• Responsible for testing all OMS functionalities like Price check, price change, Mark downs, barcode setup, Purchase order, Transfer order, gift registries etc in multiple projects.
• Used Parameterization in QTP extensively to perform Data-Driven testing.
• Used Check Points, Output Values, Recovery Scenarios, Regular Expressions and Object Repository Administration extensively in QTP.
• Thorough knowledge of Smart Identification feature in QTP.
• Used Descriptive Programming extensively creating Description Object.
• Used Built in functions of VBScript extensively.Responsible for developing the QA test strategy, QA Test Plans, Test scenarios and Test scripts using IBM Rational Quality Manager.
• Responsible for work allocation to all team members & assisting the team in all the testing related activities like strategizing the test scenarios, creating test scripts, ensuring appropriate data is included within test scenarios, creating test plans, test strategies etc.
• Responsible for planning and testing of Kiosks POS checkout implementation.
• Responsible for working closely with project architects and Business Analysts to clearly understand the requirements & supporting business during integration & regression testing.
• Responsible for following types of testing: Cross Device Testing, Browser Compatibility Testing, Functional testing, System Integration Testing, Smoke Testing and Regression testing.
• Helped the team perform Automation Testing by reviewing the test scripts & validating the results in IBM Rational Functional Tester.
• Responsible for attending sprint planning meetings, sprint review meetings, and retrospective for the sprint with Project Managers, BA’s, Development and Release Management teams.
• Ensured compliance with respect to company’s internal processes and Quality Assurance standards.
• Escalated issues to a higher management, where issue resolution was not achieved within a reasonable amount of time thereby ensured on time delivery of project at various phases.

Environment: JIRA, IBM Rational Quality Manager, IBM Ration Functional Tester, HP QTP, VB Script, Windows 7, AS400, Oracle ATG, JAVA, ASP.net, Oracle 11g/10g, Lotus Notes 8.5, MS Excel 2007/2003/2000 , MS PowerPoint 2007/2003, MS SharePoint 2007/2003, PL/SQL developer, WinSCP, SOAP UI, TOAD.

Confidential, CA

Sr. Quality Assurance Lead /Tester

Responsibilities:

• Responsible for planning and prioritization of all the testing related tasks and ensuring communication regarding the same to all the related teams in the project.
• Created and executed data driven test scripts in QTP.
• Conducted Functionality testing during various phases of the application using QTP.
• Inserted Check Points to Check for the broken Links, Text, and standard properties of an object using QTP.
• Scheduling daily & weekly status meeting between Drop Ship Vendors (DSV), BA’s, Development, Testing, and walmart.com buyer teams, to get the status and to take appropriate action on the open items for the project.
• Responsible for testing of the EDI 850 Purchase Order transaction set, used to place an order for goods or services. The 850 generally provides the same information we would find in a paper Purchase Order (PO) document, including:
• Reviewed the test results for the following testing done by the team: Mobile Apps Testing, ecommerce website testing, Functional testing, and System Integration Testing, Smoke Testing and Regression testing.
• Responsible for conducting the Test Results review meetings with walmart.com users teams, Business Analysts and development Teams.
• Escalated issues to a higher level, where issue resolution was not achieved within a reasonable amount of time thereby ensured on time delivery of project at various phases.
• Ensure compliance with respect to internal processes quality assurance standards, quality tools and configuration management
• Tracked multiple concurrent projects of varying priorities and successfully re-shifted focus from one project to another; Mentored QA associates, provided leadership, direction and training.

Environment: IBM Rational Quality Manager, IBM Ration Functional Tester, Java, Windows 7, Oracle 10g, Microsoft Outlook, HP QTP 10, HP Quality Center 10, MS Excel 2007/2003, MS PowerPoint 2007/2003, MS SharePoint, PL/SQL developer, BMC Remedy User (Action Request System), WinSCP, In-house EDI & testing tools.

Confidential, NYC

Sr. Quality Assurance Lead/ Tester

Responsibilities:

• Responsible for following types of testing: Mobile Apps Testing, website testing, Automation Testing, Cross Device Testing, Backward Compatibility Testing, Browser Compatibility Testing, Functional testing, System Integration Testing, Smoke Testing and Regression testing.
• Performed Integration Testing and Batch Testing in QTP.
• Used Parameterization for using various data to test the application using QTP.
• Used descriptive Programming, Object Repository, User functions in QTP.
• Responsible for work allocation to all the team members, responsible for test plan creation & assisting the team in strategizing the test scenarios, creating test scripts, ensuring appropriate data is included within test scenarios, creating test plans, test strategies etc using HP ALM.
• Responsible for working closely with project architects and Business Analysts to clearly understand the requirements & supporting business during integration & regression testing.
• Responsible for coordinating with other team leads to ensure that all the defects are being resolved in a timely manner.
• Used HP QTP to automate test cases and to create scripts for baseline, helped the team perform Automation Testing by reviewing the test scripts & validating the results.
• Executed SQL statements to verify that the data is correctly populated at the back-end.
• Responsible for attending sprint planning meetings, sprint review meetings, and retrospective for the sprint with Project Managers, BA’s, Development and Release Management teams.
• Responsible for daily and weekly Status Reporting and Communication to the higher management.
• Ensured compliance with respect to company’s internal processes and Quality Assurance standards.
• Escalated issues to a higher management, where issue resolution was not achieved within a reasonable amount of time thereby ensured on time delivery of project at various phases.

Environment: HP ALM 11.5, HP QTP, VB Script, Windows 7, AS400, JAVA, ASP.net, Oracle 11g/10g, Microsoft Outlook, MS Office, MS SharePoint 2007, PL/SQL developer, WinSCP, SOAP UI, TOAD.

Confidential, NJ

Sr. Quality Assurance Lead

Responsibilities:

• Lead the team of 15 QA team members, developed resource allocation plans based on development schedule and QA skill set to ensure project release dates were met.
• Responsible for creating QA Test Strategies, QA Test Plans, reviewed the Technical assessment, Test scenarios, Test Cases, Test Scripts created by team in HP Quality Center.
• Responsible for attending the project kick-off meetings, attending the requirements review meeting, preparing Requirements Understanding Documents and getting it reviewed & signed off from all the respective project stakeholders.
• Responsible for the Electronic Data Interchange (EDI) transactions/modules interacting with the company's Enterprise system - OSCAR and other applications.
• Tested different EDI X12 (ANSI) and EDIFACT transactions for customer inbound and outbound transactions related to Booking Request (300/IFTMBF), Booking Confirmation (301/IFTMBC), Shipping Instructions (304/IFTMIN), Bill of lading (310/IFTMCS), Container Movements (315/IFTSTA), Vessel Schedule (323/IFTSAI).
• Responsible for reviewing the test scenarios / test cases, providing feedback to the team, ensuring the feedback is incorporated in the final documents, and finally sharing these documents with the project team for their review & sign-offs.
• Responsible for co-coordinating with the Release Management team to ensure that the QA test environment is available for testing.
• Helped the team in understanding & executing client provided scripts in HP QTP.
• Used HP Quality Center to track, analyze and document defects, Reported bugs.
• Responsible for attending the weekly status meeting between Business Analyst, Testing, Development, and Release Management teams, to update testing status and open items for the project.
• Responsible for daily and weekly Status Reporting and Client Communication.
• Help perform backend testing of JAVA based applications, Functional testing, System Integration Testing, Smoke Testing Regression testing, Mobile Apps Testing, Cross Device Testing and Browser Compatibility Testing.
• Responsible for validating the Test Results with Technical Team, Business Teams & other stakeholders.
• Escalated issues to a higher level, where issue resolution was not achieved within a reasonable amount of time thereby ensured on time delivery of project at various phases.
• Coordinated between all the stakeholders of the project from onshore and offshore Teams, during all phases of the project.
• Ensure compliance with respect to internal processes quality assurance standards, quality tools and configuration management

Environment: Windows XP, Oracle 11g, Sybase, IBM GIS (Gentran Integration Suite) 4.2, Foresight EDISIM Analyzer, Foresight EDISIM Standards Reference, MS Office, MS Excel, MS PowerPoint, MS Visio, Rapid SQL Standard 8 02, HP Quality Center, HP QTP, HP Service Desk.

Confidential

Sr. Quality Analyst

Responsibilities:

• Designed & Developed Test Execution Plans, Test Scenarios & Test Cases for different interfaces.
• Responsible for preparing the QA strategy (involving multiple QA teams) for releases, and getting sing-offs from all the respective stakeholders.
• Reviewed Requirements Detail Design (RDD) & High Level Design (HLD) prepared by BA.
• Responsible for preparing Requirement Understanding Documents (RUD’s), as well as coordinated with Business Analysts for additional clarifications wherever needed.
• Provided the High Level 0, & L1 estimates for test planning, preparation, and execution.
• Prepared Case diagrams which depict high level business process flow for new requirements.
• Participated in requirements review meetings.
• Preformed test case reviews with all impacted teams, provide feedback, created test data & help perform Business UAT.
• Executed the test cases in HP Quality Center and tracked the test completion status of all defects.
• Performed website testing, Functional testing, and System Integration Testing, Smoke Testing and Regression testing.
• Tested the application to evaluate its compatibility with the computing environment.
• Executed SQL queries to check that the data is properly loaded into the database.
• Involved in Business Process creation and developing training material for End users.
• Responsible for generating defect status reports and Root Cause Analysis (RCA) reports.
• Responsible for setting up User Acceptance tests and trained the users about the system.
• Coordinated with multiple teams like Business Analyst, Database admins (DBA’s) & Development teams for defect resolution.
• Used strong technical ability and established quality standards to verify and validate assigned software components, throughout the agile methodology development life cycles.
• Participated in all phases of the Software Development Life Cycle (SDLC) - From requirement analysis to post production deployment testing.
• Determining the Entry and Exit Criteria for different phases in testing cycle of the system.
• Maintained and executed manual as well as automated test cases from Test Director.
• Analyzed test results and suitable corrective actions were implemented in future releases.

Environment: Windows XP, Lotus Notes, Sybase, MS Office, MS Excel, MS PowerPoint, MS Visio, Rapid SQL Standard, Sybase, HP Quality Center, HP Service Desk, Oracle 9i.