SUMMARY

• 18 Years of experience in overall and 6 years of IT experience in the Pharmacy, HR/Benefits, Insurance as Scrum Master.
• Proficient in Agile / Scrum concepts and principles. Certified Scrum Master (CSM & SMAC).
• Pursuing SAFe SPC 4.5 Certification from Scaled Agile Academy Boulder, CO
• Expertise in Business Analysis and various Software Development Life Cycle (SDLC) methodologies like Waterfall, Agile/SCRUM methodology.
• Expertise in use of tools such as JIRA/Confluence for driving Scrum practices.
• My involvement has been there in delivering software and web development projects on time and on budget with both project releases and tickets involving the entire SDLC cycle.
• Possess excellent Professional, Analytical and Leadership skills coupled with interpersonal, communication and self - organizing skills describing a committed Scrum Master.
• Actively worked in metrics, Process improvements for cost savings, Risk Tracking, Coordination with other vendors, stream-lining the process between Onsite and Offshore and People Management.
• Excellent in Problem Solving, Commitment, Flexibility, Ability to learn on the job, and Technical Capability.
• Strong experience with analyzing business processes and documenting them using MS Visio, MS PowerPoint and MS Excel.
• Have good understanding of the quality processes followed in the organization.

Areas of Expertise

• Agile Principles Tasking Meetings/Retrospectives
• Project Management Iteration/Sprint Planning Meetings
• Communication Relative Estimation
• Conflict Resolution Story Based Development

TECHNICAL SKILLS

OS Windows: XP,7,8 and 10

Version Control: GitHub, Subversion

Tools: MS Outlook, Word, Excel, Power point, JIRA/Confluence, Version one, MS Vision, HP Quality Center

Methodology: SDLC, Agile, Waterfall

PROFESSIONAL EXPERIENCE

Confidential - Houston TX

Agile Scrum Master

Responsibilities:

• Facilitating agile scrum process for UX/UI teams located in NYC & Houston (Daily stand-up, sprint planning, product backlog grooming, sprint review, sprint retrospectives etc.)
• Facilitating agile scrum process for product delivery teams located onsite & offshore
• Managing internal & external dependencies amongst various scrum teams to achieve sprint goals (UX/UI - Data/API - React JS development team)
• Helping the development teams to maintain Jira as single source of truth for all their work at Sprint & Program level
• Creating DoR & DoD for the development teams to gain common understanding of work accomplishment in a Sprint
• Ensuring that all required artifacts & supplemental materials are included in the user Stories
• Working closely with the Product Owner to maintain well-groomed, prioritized & estimated product backlog & to seek approvals of delivered functionality during sprint review / demo
• Working in partnership with Business Analysts to maintain Product Release Plan & Feature List with classification as Must Haves, Should Haves & Could Haves
• Maintaining relevant metrics (burn down charts, sprint reports, velocity chart etc.) to be shared with relevant stake holders in the project
• Establishing & ensuring well defined code review process
• Coaching the development teams to optimize the time boxed scrum ceremonies
• Creating processes and documentation to ensure structured approach to agile frame work for iterative shippable product delivery
• Maintaining risk register, issue logs and otherprojectrelated artifacts in Confluence
• Working with SMEs to define ‘acceptance criteria’ to be incorporated in the user stories so that the business objectives/functionalities are delivered exactly as defined

Confidential, Blue Bell, PA

Agile Scrum Master

Responsibilities:

• Facilitating scrum meetings (sprint planning, retrospectives, daily stand-ups, etc.)
• Removing obstacles for the team or directing obstacles to appropriate owners for quick resolution
• Helping the team to maintain their Scrum tools (Upload tasks, Story board, charts, backlogs, etc.)
• Assisting the Product Owner with keeping the backlog groomed
• Maintaining and communicating relevant metrics (Velocity, Burn-up charts, time off plans, Capacity plans etc.) to help the teams to assess their progress status.
• Acting as a functional analyst when necessary and engage, collaborate with other project stakeholders.
• Taking responsibility for managing dependencies between the development team and third parties or between development team and other scrum teams
• Encouraging the use of Agile Engineering Practices within the development team
• Developing and maintaining projectplans, status reports, issue logs, Scrum Charts and otherprojectrelated artifacts.
• Liaised with business and technical teams to understand business needs and provide solutions. Conducted high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Involved in the meeting with business Process Owners,SME (Subject Matter Experts)and pharmacy store users for gathering requirements and to create User Stories.

Confidential, Louisville, KY

Agile Scrum Master

Responsibilities:

• Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
• Assisted team to remove impediments by having an understanding the control and release processes
• Assisted with internal and external communication, improved transparency, and radiated information
• Built relationship with Product owner and other stake holders to facilitate team's interaction with them
• Coached Product Owners in creation and maintenance of Product Backlog
• Coached team members on Agile principles and providing general guidance on the methodology
• Continuously learned Agile/Scrum techniques and shared findings with the team
• Provided all support to the team using a servant leadership style whenever possible, and led by example
• Removed impediments by finding the right personnel to remove the impediment
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management

Confidential, St. Louis

Agile Scrum Master

Responsibilities:

• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
• Work closely with project owner in backlog management and continuous delivery of features.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Direct and lead development team from project initiation through delivery of final product.
• Reporting regularly on progress of the project to the client and to the senior managers.
• Resolving, tracking and escalating critical issues to minimize project risk factors.
• Coordinating directly and indirectly with project staff to ensure successful completion of the project.

Confidential

Scrum Master

Responsibilities:

• Collaborate, facilitate various Scrum teams responsible for developing dozens of software products and automated tools for outsourced payroll, benefits of HR services.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Empower teams to self-organize and grow cross-functionality.
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery.
• Met goal of addressing and resolving issuesas per SLAs.
• Manage the lifecycle of code development, from ideation to sprints to deployment.
• Coordinate and manage code releases and shared APIs with other IT groups.
• Communicate with other management, engineers, product managers and support specialists on product issues.
• Track and communicate team velocity and sprint/release progress.

Confidential

Responsibilities:

• Creation of online Learning Management System through internal IT team & third-party vendor.
• Envisioning the LMS and establishing a buy-in within the stakeholders in the organization.
• Envisioning the HRIS from end user perspective & getting it delivered through a third-party vendor.
• Establishing communication channels and review mechanism for on time, within budget release of HRIS & LMS
• Removing the obstacles & road-blocks for seamless execution of the project.
• Testing the product as a prime business user to ensure the effective functioning of all developed features.

Confidential

Product Owner/Manager

Responsibilities:

• Create a process flow chart of employee life-cycle activities
• Detailed analysis, design and creation of HR administrative processes document for SAP implementation partners.
• Preparation, review & corrective feedback for development team.
• Creating and updating deliverables priorities for the implementation partners.
• Review the deliverables of team members and make sure the deliverables are defect-free
• Participating in Conferences to clarify and to get clarified functional and technical difficulties.
• Support for Quality Assurance and activities to ensure process Compliance.
• Worked on creation of process document for online learning management system