SUMMARY

• Project Manager with nearly 8 years of extensive experience in managing large - scale projects focusing on quality assurance/testing, vendor management, strategic outsourcing, application development and integration, release management and process improvement.
• Certified in Six-Sigma Green Belt by Institute of Industrial Engineers (IIE) and Certified Scrum Master (CSM), currently pursuing PMP certification.
• Thesis and Research paper publication along with Dr. NadiyeErdil in Proceedings of the 2015 International Conference on Industrial Engineering and Operations Management.
• Self-motivated individual striving to succeed in a team oriented environment with expert project coordination skills.
• Strong expertise in IT/Software Project Lifecycle, Quality Assurance, Testing, Project Management Processes, Program Management, PMO, Process Improvement, IT Governance, Risk Management, CMMI, Transportation/Logistics/Packaging and Securities/Finance.
• Manage projects that involved technologies like Informatica, JAVA, Unix, Maestro, Sitecore, .NET, OBIEE, CRM,SAP, SQL, Automation, ETL and Teradata.
• Solution driver with focus on bridging gap between business and technology teams while ensuring programs align with the overarching business strategy.
• Consistently received positive feedback from coworkers and supervisors for ability to multitask, quick response and exceeding set performance goals at work.

PROFESSIONAL EXPERIENCE

Confidential, Enfield, CT

Project Manager

Responsibilities:

• Project Management: Managed end-to-end testing spanning several projects QA/Test Program/project teams of subject matter experts, testers, both onsite and offshore teams during development of ALIS Recordkeeping system and ensuring data transition from legacy system and web based applications.
• Led efforts for the Information Technology Infrastructure Library (ITIL) methodology alignment by conceptualizing various policies and procedures, such as change, configuration, and release management; as well as information security policy and operations concept, and incident management. Developed IAT program to involve key stakeholders and integration leads and to implement process and policies for faster defect fixes during End to End testing.
• Ledteam of 10+ Portals Team on user experience design that aligned with databases and business requirements including designing, content andapplicationfunctioning of participant, sponsor and advisor portals using UI, Sitecore and OBIEE.
• Successfully developed roadmap for Portals demo & document management capabilities. Orchestrated & developed mechanism to determine & track cross-project dependencies.
• Ensure all customer facing OBIEE reports were FINRA compliance approved.
• Worked on various modules and enhancements and support our Sales team, PIC (Callcenter), Roll-in Roll-over team and Account Managers / Relationship Managers.
• Assisted in integrating Salesforce CRMwith Legacy systems and integration for the nightly batch involving webMethods and ETL, including stress testing. This also involved ASL calls to get real-time financial data from the Legacy system.
• Tracked project scope, schedule, quality, resource requirements, financials and risks on a periodic basis; took corrective measures and communicated to all stakeholders as per the communication plan; schedule, monitor, review, and control all the project phases in their entirety to ensure successful delivery as per the project goals.
• Mapping ACORN capabilities (Financial, Account Structure, Organization etc.) to ALIS.
• Organized and facilitated Change Review meetings, Defect Handoff Meetings between onshore and offshore, daily stand-up meetings and Senior Leadership meetings.
• Identified key milestones, created project plan, project charters, resource requirements and work flows for Business Simulation and Integration Plan using MS Project and MS Visio.
• PMO Management: Assisted in managing multiple vendors such as Cognizant, Olmstead, Sapiens, Broadridge and others with their SOW’s, contracts, invoices and approvals.
• Coached and mentored Project Coordinators in financials, CMMI practices along with day-to-day responsibilities and created training documents and presentations using Prezi.
• Financial Management: Conducted detailed resource role analysis by project/program which led to $90K savings annually.
• Responsible for budgeting and forecasting for a $13M program for Portal program along with managing forecast and accruals vs actuals and managing web content.
• Provided customised reporting for 55 projects, $43M including forecast vs actuals, over and under allocated resource, high burn rate resources and validate department actuals spent with Project Portfolio Management Reporting (PPR).
• Used CA Clarity Portfolio and Project Management (PPM) to update forecast for end to end testing project with more than 175.
• Quality Management: Authored automated Metrics to track project progress across entire Tech Strategy Team by using MS Excel Macros, saving 30K monthly.
• Tracked changes in defect status through HP Quality Centre and performed root cause analysisduring SIT, User Acceptance Testing, Business Simulation and End to End testing.

Confidential, Bloomfield, CT

Scrum Master

Responsibilities:

• Led teams of 6+ development, engineering, product, process design and marketing professionals in all phases of custom product solutions delivery.
• Led implementation of Sage ERP MAS 500 software into day-to-day activities of production along with training end users and created customized reports and prepared training curriculum and schedule for Order to Cash.
• Used Lean Six Sigma tools (Kanban) implemented visual board for production of supportive equipment as a part of Continuous Process Improvement
• Assisted in coordinating design and development of EDI application interfaces and data transition, including specs, Sitecore for content management, documentation, user testing, regression testing, final QA, implementation support and change management.
• Worked with business partners to define product road map, project objective, Sprint Planning, backlog and user stories, guide project team including daily Scrum meeting, delegating tasks, identifies resources, baselining timelines for Sprints.
• Worked with clients to analyze existing processes to identify areas for automated process improvement, document project scope and requirements, quality issues and architect technical software solutions and incorporated Emerson Stage Process.
• Collaborated and facilitated project through product development for automating tools using crystal reports for customized report generation using Microsoft Excel spreadsheets, Oracle databases, Microsoft Access databases and local file-system.
• Maintained risks, issues and dependencies log for all projects and provided weekly reports
• Resolved multiple project issues including scope creep, budgeting, staffing shortages, tactical matters, contradictory business user needs and walkthrough of lessons learned.
• Introduced streamlined processes and procedures improving forecasting and inventory storage resulting in annual cost savings by 15% and automated POC and invoices for supplies received and products delivered in MS Excel saving admin time.
• Managed and maintained vendor relationships to minimize issues and reviewed contracts to ensure SOWs were up to date and approved contractor hours.
• Utilized KPIs and conducted marketing expenditure and zone distribution analysis to forecast upcoming orders and presented using MS Excel and Tableau.
• Worked closely with business to address workflow issues and recommended logistical solutions to maximize efficiencies and decrease department downtime.
• Utilized Arena Simulation Software to identify bottleneck areas by running multiple simulations.

Confidential, North Haven, CT

Jr. Project Manager

Responsibilities:

• Project Management: Coordinated with Developers, Users and Testing Team to gather business requirements and customizations for implementation of PeopleSoft Financials 9.1; PeopleSoft HCM 9.1. Assisted in creating Test Scripts and Test Results in all the testing phases from Unit Testing through System Testing. Built test data in the database via PeopleSoft pages/panels to test different test scenarios.
• Researched and promoted standard best practices in conjunction with other PeopleSoft modules (General Ledger, Billing, Receivables, Order Management, Inventory, Manufacturing and Supply Planning).
• Resolved conflicts between production team and software upgrade team by creating and updating software upgrade schedule, which was approved as standard process.
• Organized and facilitated SDLC 3 Discipline Training for Program and Project Managers to highlight the differences between previous versions of SDLC and walkthrough new artefacts for which PMs are responsible.
• Developed a deep understanding of the business objectives of internal and external stakeholders; evangelized the product vision and built trust by maintaining an accurate and achievable roadmap and meeting milestone dates while ensuring customer satisfaction.
• Project Coordination: Coordinated meeting logistics including scheduling the meetings, sending out the agendas, writing and distributing minutes, tracking goals and action items, collecting meeting materials from line functions, distributing them to the team before the meeting, manage team documentation.
• Utilized Primavera P6 to ensure manufacturing and testing tasks were integrated with overall Product plan and for optimum resource utilizations across Portfolio and assigned baseline schedules for projects
• Mitigated risk by conducting financial and statistical data analysis using Tableau and documented contingency plans.
• Prepared weekly and monthly status reports, budget reports, project charters and score cards along with weekly communication in newsletters.
• Established a communication schedule to update stakeholders (including multiple departments and teams) on the progress of the project.
• Worked within existing processes to ensure communication across teams in terms of requirements, change management, quality assurance & configuration management; Identified and documented areas for processes improvement.

Confidential

Project Coordinator

Responsibilities:

• Assisted on resolving break-down calls and preventive maintenance of equipment such as MRI, CT, Cath-lab, Linear Accelerator and Ultrasound Machines.
• Coordinated among service engineers on resolving service calls while estimating the delivery of replacement supplies from vendors simultaneously.
• Assisted project managers in creating and tracking three MRI installation project plans.
• Created Work Breakdown Structure (WBS) for MRI installation activities.
• Incorporated core agile principles of prioritization, team accountability and collaboration while ensuring consistent application of scrum methodologies.
• Built reliability, established rapport and maintained communication with Executive Sponsors of various projects including external vendors.
• Conducted brainstorming sessions with customer service teams to resolve technical issues and drive towards the strategic direction of project.

Confidential

Project Assistant

Responsibilities:

• Conducted cost/benefit analysis and presented to the Cancer Research Institute (CRI) and the Clinical Research Centre (CRC) Oncology team leads to ensure data driven decisions.
• Designed and built a measuring device for studying the Tissue Impedance of cancer cells and assisted in Risk and GAP analysis and documentation.
• Responsible for the delivery of all defined Quality Management documentation for Radiology team.
• Analyzed and interpreted project results and converted statistics to graphs to present during department meetings using MS Excel and Prezi.
• Assisted in administrative support to various academic departments simultaneously.
• Acted as liaison between departments to ensure all project expenses were accounted and provided Budget reports by project to Director of Tata Memorial Center (TMC)
• Responsible for overall coordination and management of the TMC projects; assisted with internal and external communication and improved transparency across organizations and departments.