SUMMARY

• With over 30 years experience in technical project/program management and business operations analysis and improvement, Mr. Johansen brings integrity - based leadership to his employer, clients, and teh teams within his purview.

PROFESSIONAL EXPERIENCE

Confidential

Associate Partner

Responsibilities:

• Federal Bureau of Investigation (FBI), Sr. Program Manager - Maximo Enterprise Asset Management System design and implementation for FBI Finance Division and Confidential Enterprise Real Estate Asset Management System design and implementation for FBI Facilities & Logistics Services Division
• Internal Sales Solution Value Transformation Team, Sr. Program Manager - Business operations analysis and improvement specific to global processes and tools for Strategic Outstourcing
• Naval Air Systems Command, Sr. Project Manager - Maximo Enterprise Asset Management System implementation
• United States Coast Guard, Sr. Program Manager - Inventory Demand Forecasting System development and implementation
• Document Management & Services client, Professional Services Operations Lead - Business Operations Redesign project
• Global Food Manufacturer, Sr. Project Manager - Warehouse Management Operations design and System implementation
• Dept of Veteran Affairs, Business Operations Process SME - IT Realignment project
• Global Pharmaceutical Manufacturer, Project Manager and QA SME - Business Operations Lean Manufacturing project across 3 manufacturing & packaging sites

Confidential

Military Directorate

Responsibilities:

• Senior Military Officer providing leadership to team of engineers and logisticians whose analysis of rework/repair processes, materials, documentation, and design resulted in several Million dollars in immediate cost savings to teh Navy and projected future cost avoidances (through 2010) in excess of $100M. Collateral responsibilities included providing professional development support for 3 field Reliability Team Leaders
• Regular interpersonal interaction ensuring quality communications and relationship between Naval Air Systems Command, Naval Supply Command, Navy Operational Fleet Leaders (Flag Officers), and defense manufacturers pertaining to aviation component reliability improvement activities
• Integral in implementation of disciplined business rules standardizing how reliability teams analyze and subsequently document process, material, and design studies resulting in higher customer satisfaction with published recommendations

Confidential, Dallas, TX

Director - Human Resources

Responsibilities:

• Led team providing corporate support to both product design and services divisions with strategic planning, organizational development, and Sr. Executive leadership coaching and succession planning
• Created global recruiting systems and processes that supported all corporate offices (3 Domestic and 16 International) yielding consistent, efficient, and comprehensive means of acquiring and staffing associates
• Led successful project of identification, assessment, purchasing, and implementation of a HRIS with domestic “roll-out” over 60 days and global roll-out planned for over 6 month period
• Reorganized HR department and developed tools & processes resulting in a significant decrease in annual domestic HR expenditures

Confidential, Worth, TX

Site Human Resources Operations Manager

Responsibilities:

• Established business “partnerships” with senior managers resulting in formulation of more proactive and comprehensive HR practices and processes aligned with corporate & site strategies
• Re-engineered both Exempt and Non-exempt hiring processes yielding lower cost to administer and maintain
• New Human Resource practices & processes resulted in 50% decrease in call-center associate attrition (from >50% to <30%) and 40% increase in productivity over 18 months
• Key member of leadership team that planned, negotiated property lease terms, and expanded Capital One’s North Texas business from single to dual-site operations

Confidential, Dallas, TX

Procurement Quality Assurance Engineer

Responsibilities:

• Partnering with Design Engineering teams, proactively impacted design and manufacturing quality for RF/Microwave products and systems through teh use of Statistical Design of Experiments
• Co-authored 3 white papers documenting revolutionary quality improvements resulting from statistical analysis of designs, materials, and manufacturing processes related to next generation RADAR components, and systems
• Led team of engineers in teh establishment of means, processes, and tools for critical suppliers to provide product quality data electronically (EDI)
• Utilizing 6-sigma methodology, successfully qualified of >30 suppliers to ship “Dock-to-Stock” eliminating teh requirement to expend resources on inspection of their specific product prior to acceptance by TI
• Member of corporate Procurement Quality Assurance Board which developed and published documentation and process requirements for reducing or eliminating incoming inspection of a supplier’s product
• Led recruiting and placement activities for all Top Secret programs within TI’s Defense Systems and Electronics Group
• Led team of recruiters tasked to support sourcing and screening of Engineers, Scientists, IT specialists, and other degreed professionals for several classified programs

Director of Student Programs

Confidential

Responsibilities:

• Managed staff and all activities related to Co-op and Intern students employed by Defense Systems and Electronics Group
• Led teh development of placement process for Co-op students that resulted in 90% acceptance of employment offers with 100% retention of all Co-ops hired after 2 years
• Commanding Officer of Reserve Unit responsible for providing technical support to teh Naval Air Systems Command Headquarters and teh Naval Air Warfare Center, Weapons Division through engineering studies and analysis
• Developer and Instructor of Navy’s “Senior Officer Leadership Curriculum”, a 2-day class focused on Military Command (Executive) leadership principals
• Recipient of Alden C. Markey Award - finishing 1st in class of 35 in 15 month Naval Flight Officer Training Curriculum
• P-3C Tactical Coordinator and Mission Commander responsible for all aspects of mission accomplishment with teh aircraft and an aircrew of 12 (5 Officers, 7 enlisted)
• Flight, Simulator, and classroom instructor for teh US Navy’s Aerial Navigation Curriculum
• Director of teh Aerial Navigation Instructor Training School
• Air Operations Officer on Tactical Destroyer Squadron Staff reporting to 2-star Admiral
• Responsible for tasking of all air assets (fixed wing and helicopter) in support of anti-mine and maritime surveillance operations in teh Persian Gulf
• Several awards following combat while deployed to teh Persian Gulf in 1988