Summary

Senior I.T. Project/Program Manager

offering over 20 years of success leading all phases of complex technology deployments, system integration, and user application development projects and programs using industry best practices, technology standards, and SDLC/AGILE/SCRUM methodologies. MPM, APM, and certified paralegal credentials degree in Business Administration and Organizational Communication. Experience coordinating with CoVA VITA-approved suppliers and contractors and VITA PMDP Certification in progress. Extensive experience in establishing and maintaining project management repositories containing project artifacts including business need justification, customer requirements analysis, budget and cost accounting data, project charters, construction drawings, network design schematics, templates, training manuals, technical specifications, software code, project schedule, implementation plans, change and issue management, regulatory and compliance audit data, and project closure documentation . Extensive experience driving telecommunications, network infrastructure, wireless communication, digital signage and wayfinding, application development, and security surveillance projects and programs for federal, state, and city governments and Global Fortune 500 companies such as Cisco Systems, Alcatel-Lucent Technologies, AMR/Sabre Holdings, City of Norfolk, State of Arkansas, State of New York, Commonwealth of Virginia, Department of Transportation, and the U.S. Office of Personnel Management/Homeland Security. Demonstrated ability to communicate with subordinates, peers and executive management. Effective decision maker with extensive experience in collaborative and traditional decision making and problem resolution.

Representative Projects:

• Virginia DMV Workforce Efficiency Projects
• City of Norfolk CIP Projects: Norfolk Slover Memorial Library Systems Technology Project 5.1M 2012-2014 Norfolk Consolidated Courts Complex Project Phases I 797K
• State of New York Statewide Wireless Network Program 520M 2006-2007
• State of Arkansas Core Network Migration 1999-2000
• Continental Airline and Micronesia Air Core Network Migration 2000-2001
• Department of Homeland Security Nationwide PIV HSPD-12 Deployment 2005-2006
• FAA Telecommunications, Management, and Operations Aviation Safety Projects 1990 1997
• AMR Corp. Project Management Office Establishment and SOPs Deployment 1997-1999

SKILLS SUMMARY

PROFESSIONAL EXPERIENCE

Confidential

Advise and mentor a team of six Project Analysts PA's regarding sound project management practices, PMI and VITA best practices. Develop and maintain project timelines, work breakdown structures, scope documents, vendor-facing Statements of Work, Requirements Documents, etc. Assisted WEG Management refine and develop internal standard operating procedures and forms. Formulated ROI for WEG Projects. Presented status updates to Executive Management. Processed change requests and issues for resolutions. Analyzed and translated business requirements into technical and functional specifications. Managed and executed action items. Recorded meeting minutes and highlights. Assisted in the amendment of position descriptions to develop career progression path for WEG Project Analysts. Current Active Projects: OnBase PCI Compliance Project Enterprise Fax Functionality Project, RightFax, Check-21, OCR, and Medical Review Services Project.

Confidential

Led systems technology greenfield deployments for newly constructed Norfolk Slover Memorial Library Project and Norfolk Consolidated Courts Complex Project. Managed budget, timelines, work breakdown structure, scope, and vendor resources. Drafted and maintained vendor scopes of work for wireless, network infrastructure, VoIP telephony, digital signage and wayfinding, security surveillance cameras, audio visual, Norfolk Public Library backend network infrastructure, and other library-specific programs and systems. Managed project budgets and provided status updates to Executive Management. Reviewed and analyzed construction drawings, schematics, contracts, statements of work, and RFPs. Processed change requests and issues for resolutions. Analyzed and translated business requirements into technical and functional specifications. Interfaced with NorfolkAIR GIS Team to cross-matrix requirements for the Sargeant Memorial Collection. Managed and executed action items. Recorded meeting minutes and highlights. Interfaced with Chief Information Officer, Director of Libraries, Assisted City Managers, Public Works Project Manager, Norfolk Sherriff's Office, Norfolk Police Department, State of Virginia Representatives, General Contractor, Architects, and building tenants of the Slover Library and Norfolk Consolidated Courts to analyze system requirements, end-user expectations and needs, and established project management processes for enterprise wide deployments. Collaborated with programmers to build interfaces between digital signage displays, surveillance camera systems and other hardware using .NET Framework, Web Based Applications, and SQL and GoogleMaps GIS. Established standard operating procedures, forms, technical standards, and programming documentation. Evaluated all aspects of business processes, resource availability, and proposed potential solutions to mitigate risks. Improved business rapport and coordination process among ComTech, Norfolk Public Libraries, and Public Works.

Confidential

2012. Provided project management, business planning, and paralegal services for sole probate, civil family/domestic, and criminal law attorneys, tax practitioners and small business owners throughout Dallas/Fort Worth, Texas. Legal documentation preparation contract management compliance, and business process analysis developed and maintained statements of works, simple contract agreements, Articles of Incorporation, grant writing coordination, trademark and copyright applications, and project management deliverables. Assisted attorneys prepare for trials and hearings. Prepared, interpreted, and filed pleadings, subpoenas and other legal documentation. Conducted legal research using LexisNexis and Westlaw. Assemble exhibits and case briefs. Participated in mediation and arbitration meetings with counsel. Set court dates and meetings with opposing counsel. Managed and reconciled general and trust accounts. Conducted title and court searches. Developed standard operating procedures. Analyzed and translated business requirements into technical and functional specifications. Wrote business plans, contracts, and RFQs/RFPs. Managed and coached staff of two legal interns, full time administrative assistant, and ad hoc private investigators and process servers. Processed accounts payable and receivable.

Confidential

Monitored personal brokerage accounts activity to ensure compliance with SEC regulations. Supported the Deputy Chief Compliance Officer research and respond to SEC examinations and audits. Reviewed Client investment advisory agreements and investment policies to establish/activate technical rules to ensure Portfolio Managers and Finance Analysts traded securities as directed by Client s . Monitor Securities Traders' trading activity. Prepared simple to moderately complex legal and financial documents, briefs, contracts, agreements, and SEC correspondence. Setup and activated new equity securities. Reconciled client accounts. Supported Compliance Officer and Deputy Compliance Office providing senior support for ERISA accounts. Provided timely and accurate processing of work requests, including legal and risk projects. Prepared general correspondence, typing, and proofreading documents. Extensive client contact. Analyzed and translated business requirements into technical and functional specifications.

Program Manager Fixed Wireless Solutions ,

Confidential

Subject matter expert and advisor to the Director on wireless transmission program management controls and contractual compliance. Oversaw all project management components spanning the project lifecycle. Member of PMO and provided program cost management and revenue forecasting and reporting. Analyzed and translated business requirements into technical and functional specifications. Principal interface between the customer, the project team, and internal/external project partners for deployment of wireless solutions and radio communication links in new construction/greenfield areas. Liaison with core and extended team resources to direct the implementation and documentation of microwave network components, software applications, and hardware. Managed program scope, budget, resource allocations, task assignments, deliverables, plans, timelines, and success criteria to fulfill customer requirements on schedule and within budget. Responded to RFQs / RFPs / RFIs and provided budgetary quotes and contract terms for customers.

Personal Identity Verification Program Manager,

Confidential

Led planning, design, implementation, deployment and maintenance of the approved credential issuance, registration, and Smart Card issuance process in the PMO. Facilitated deployment of the Homeland Security Presidential Directive-12/PIV special projects. Acted as technical liaison between OPM and the Government SmartCard Interagency Advisory Board. Represented OPM at HSPD Conferences and Workshops. Analyzed and translated business requirements into technical and functional specifications. Developed, implement and maintained standards, models and best practices for the awareness PIV technology. Interfaced with Dept of Homeland Security and Budget Management Office to coordinate overlapping agency requirements and budget allocations. Conducted legal research and created policies and procedures that ensured national security investigations were initiated in accordance with Homeland Security regulations. Contract administration and management. Collaborated with federal legal counsel to prepare legal documents, contracts, agreements, disclosure and non-disclosure statements, and other compliance correspondence. Provided program cost management and revenue forecasting and reporting. Developed and deployed PIV Training for all roles associated with the OPM identity proofing, registration, and Smart Card issuance processes. Served as technical expert and advisor to senior management in the System Development Lifecycle SDLC . Directed the completion of strategic cost management of the HSPD-12 program and associated initiatives.