SUMMARY

• Project Management experience (including IT infrastructure, data center moves, software development, and software implementation)
• Experience in application and workflow training and user acceptance testing (UAT)
• Efficiently manage the multiple tasks and changing priorities of a fast paced environment
• Proven ability to manage multiple projects from inception to successful completion.
• Effective oral, written, and interpersonal communication within a diverse corporate culture
• Skilled at working as a contributing team player as well as independently
• Experience in HIPAA, Healthcare Compliance, and ROI
• Electronic Health Record (EHR) experience (Epic) including Web Services
• Client Relations Database Experience
• Human Resources Experience
• IRB administrative operations experience
• Completion of CITI basic IRB Administrative Staff Module
• Knowledge of general Project Management Book of Knowledge (PMBOK)
• Stakeholder and vendor relations experience
• Familiar with Agile and Waterfall methodology

TECHNICAL SKILLS

• Microsoft Office Suite (including MS Project and Project Server)
• IBM Lotus Notes, ConnectWise
• McKesson Horizon Patient Folder
• EPIC, MIDAS, IDX
• MyTravel
• Connexxus
• IRB Net
• McKesson Pathways Materials Manager
• CHARTrunner
• QuickBooks
• Adobe Photoshop
• SharePoint
• Citrix/VDI experience
• Kronos
• PWA, ADUC
• JIRA
• E3T
• Borland Start Team

PROFESSIONAL EXPERIENCE

Sr. Project Manager

Confidential

Responsibilities:

• Managing business processes and IT implementation, development, and releases for the Transform Pick My Plan and Product Transformation programs
• Development of project plans through business and system process analysis
• Development of process improvement with a system - centric approach post migration to a new product management platform
• Development and project management of POC
• Managing project risks, issues, communication plans, change management, status reporting, and management of project deliverables and milestones
• Managing business requirements, use cases, external vendors, chargeback labor (internal vendors), project resources, budget
• Managing multiple program initiatives surrounding enrollment and claims adjudication (2-5 mid- size projects simultaneously)

Sr. Project Manager

Confidential

Responsibilities:

• Report Schedule Tracking and Management including deliverable/invoice tracking
• Issue/risk/action item tracking and follow-up
• Budget management (actual hours/forecasts/variance reporting)
• Time Entry Task Management across various projects
• Strong communication (written & verbal)
• Expertise with MS Project and managing program schedules including MS Project Server
• Use professional concepts and theoretical knowledge acquired through specialized training, education, or previous experience
• Expertise and practical knowledge of applications within business environment
• Act as a team member by providing information, analysis and recommendations in support of team efforts
• Exercise independent judgment within defined parameters
• Resource allocation management

Project Manager

Confidential

Responsibilities:

• HIT innovation project manager for healthcare clinical application development pilots
• 4 project portfolio
• Planned sprints based on 2 week development cycle and lead daily scrum (15 minute stand-up) to review lessons learned
• Regular sprints followed “inspection and adaptation” model
• Presented “mock” versions and wireframes for client evaluation based on evolving requirements, compatibility, and data security needs
• Creation and maintenance multiple IT project plans
• Coordination of project goals, timeline, deliverables, and resource needs
• Creation and management of project tasks and action items
• Technical Assessments of pilot sites
• Brower compatibility and web services testing for application development (including white listing, browser upgrade pilots, etc.)
• Web data analytics
• Coordination with Department of Online Services to understand and build applications using Epic Web Services
• Creation and maintenance of SharePoint sites (Sutter Certified SharePoint Administrator)
• Resource scheduling, coordination and management (i.e. contracting/recruitment of technical and project staff, PWA)
• Workflow revision (clinical)
• Budget management, issue remediation, risk management, scope and change order management
• Process creation and implementation
• Organizational process case studies
• Vendor relations, requests for proposals, project charters
• Device and application testing and user acceptance testing

Analyst

Confidential

Responsibilities:

• Managed business operations within the Laboratory Management Office.
• Provided resource scheduling
• Projects were planned and carried out under the traditional Waterfall Project Methodology

Senior Project Coordinator/Clinical Implementation Project Manager

Confidential

Responsibilities:

• Creation and maintenance of regional clinical implementation project plan
• Lead projects under traditional Waterfall Project Methodology by planning projects using the basic sequential design process of Conception, Initiation, Analysis/Requirements, Design, Test, Implement, Evaluate, and Support/Maintenance
• In following the Waterfall Methodology, high level milestones and deliverables were created using the requirements gathered by the product team and placed on a set budget and timeline within Microsoft Project
• Coordination of project goals, timeline, deliverables, and resource needs, including 600 clinical staff Subject Matter Experts (SMEs)
• Participated in 3 day event to preview the project plans, build, validation, and workflow domain
• Creation and management of project tasks and action items, including Large Event Management (i.e. Gap Analysis)
• Creation of organizational surveys and SharePoint sites
• Resource scheduling, coordination and management (i.e. contracting/recruitment of specialist physicians and clinicians)
• Budget management, issue remediation, risk management, scope and change order management
• Clinical Advisory Committee coordination
• EHR Champion/Front Runner training coordination, scheduling, and communication
• Management of deployment and implementation at 7 regional affiliates

Project Manager

Confidential

Responsibilities:

• Lead projects within Agile Project Methodology
• Provided high-level analysis and/or creation of business procedures, policies and practices
• Coordination of project goals, timeline, deliverables, and resource needs
• Performed resource evaluation
• Project scheduling for multiple IT projects
• Management of 4 senior engineers and 3 junior level engineers
• Coordination of IT Help Desk workflow
• Performed Training and UAT
• Budget management, issue remediation, risk management, scope and change order management
• Resource and billing management (overtime, PTO, UTO, training, comp time, billable hours, invoice auditing)
• Client relations (i.e. company anniversaries, on-site visits, etc.)
• Assisted with proposal preparation
• Managed IT client on-boarding
• Managed small website projects including website analytics and e-commerce in coordination with subject matter experts

Research Project Coordinator III

Confidential

Responsibilities:

• Meeting and event planning and coordination (to include monthly research seminars with internal and external collaborators)
• Research Grant proposal preparation and timeline coordination
• Performed research activities and served as project coordinator including the implementation of an internal IRB faculty review process and providing administrative support
• Monthly qualitative and quantitative analysis and reporting
• Development of onboarding materials, practices, mentoring, and administrative tools, policies and procedures
• Project Manager for Nursing Research website development
• Projects were planned and implemented using Waterfall Project Methodology

Student Affairs Coordinator III

Confidential

Responsibilities:

• Supported multiple C-level executives with heavy high profile meeting and event coordination

Events and Project Coordinator

Confidential

Responsibilities:

• Board report preparation including collection of data and analysis
• Project coordination including vendor relations, implementation, and document management
• Assisted with proposal preparation
• Performed Budget Management
• Coordinated annual reviews
• Maintained integrity of confidential information
• Projects were planned and implemented using Waterfall Project Methodology

Project Coordinator/Executive Assistant

Confidential

Responsibilities:

• Produced monthly and quarterly A/R reports
• Projects were planned and implemented using Waterfall Project Methodology

Project Manager

Confidential

Responsibilities:

• Wrote/revised policies, procedures, guidelines, and standards for Health Information Management and Compliance
• Workflow revision, design, and implementation
• Project coordination for RAC Audit
• Project coordination for Implementation of Electronic Medical Record
• Project Manager for hospital wide record retention, hand hygiene audit, patient safety week blitz
• Consolidated and analyzed results to provide variance analyses and performance metrics
• Planned organizational events
• Development of onboarding materials, practices, and coordination of mentoring
• Monitored of IT service level agreements with outside vendors
• Conducted Internal audits
• Independently developed/managed complex narrative and quantitative reports (including executive board presentations)
• Monitored and reported employee productivity, including creating reporting tools for different job functions within the department
• Resource management and staff scheduling
• Creation of training materials
• Maintained operational budget
• Coordinated resources and activities to support IS technical projects, equipment, and system interfaces that impacted multiple departments, systems, or work-flow
• Projects were planned and Implemented using Waterfall and Agile Project Methodology

Business Office Manager

Confidential

Responsibilities:

• Created and maintained contracts for both employees and clients.
• Ensured compliance with state licensing regulations per Title 22.
• Staff scheduling coordination to ensure compliance with state regulation regarding amount of children per adult, fingerprinting, background checks, scheduling of maintenance vendors etc.
• Served as Human Resources Manager, to include position advertisement, candidate vetting, interviewing, health and legal screening, onboarding, salary information, disciplinary action, scheduling/vacation/absence coordination
• Conducted employee and client performance reviews/evaluations
• Implemented reporting processes between the organization and state licensing as well as the organization and its clients (i.e. unusual/incident reporting)
• Maintained budget. AP/AR. Staff payroll. Ensured completion and mailing of monthly paperwork (i.e. county and state reimbursement)
• Advertisement (Created flyers, business cards, signage, brochures)

Sales and Event Project Coordinator

Confidential

Responsibilities:

• Project/event coordination (i.e. annual fundraising events, creation of new departments within the organization, tactical outfitting exchange for 3 county departments, implementation of new order processing system)
• Organized large national event with out of state competitors, location, and essentials, to include fundraising/sponsor/donor support dinners and large meeting with prestigious external guests
• Ensuring task success, timeline scheduling, and budget control
• Workflow design and implementation
• Supported Outside Sales Representatives and coordinated new accounts on-boarding

Project Manager

Confidential

Responsibilities:

• Managed multiple marketing and/or business projects
• Issue management, deliverable management, timeline scheduling, and budget control
• Workflow design and revision
• Event planning and management for clients in various industries including (but not limited to) fashion shows, galas, banquets, senior center events, promotional activities, and donor/fundraising events
• Main interface and coordinator of vendors and outside services used for successful project/event completion
• Managing 8-15 employees, including scheduling of both regular and special event staff
• Project management of business location moves, business remodeling, marketing blitz, software and workstation upgrades, subcontractor projects/collaborations, website creation and analysis

Project Coordinator

Confidential

Responsibilities:

• Event planning and management (i.e. fundraising events, banquets, youth events).
• Managing event planning from inception to completion (i.e. graduation ceremonies, college application workshops, fundraising events, field trips, community events)
• Provided guidance and tutoring for elementary - high school students
• College Admissions Process assistance