SUMMARY

• Over 8 years of experience in the field of information technology Agile delivery management comprising full Software Development Lifecycle (SDLC) aimed and achieved IT Project results by implementing Agile methodologies, Water fall workflow and several project principles required.
• Solid understanding of industry processes, business requirements, time to market and also giving strategic solutions to improve functioning of organization.
• Over 8 years of experience as a Scrum Master in Software Development Environment and working on several software projects using various methodologies.
• Built high performance teams with agile mindset and also making workplace more fun.
• Publicized the team's progress and success to make sure they are highly visible to product owner/stake holders.
• Adept at gathering data and adept in conflict management and conflict resolution.
• Ability to conduct Scrum of Scrums in coordination with other Scrum Masters.
• Experience in Change and Release Management and Risk management.
• Leverage risk and issue management, leadership courage and proactive/timely communications to safeguard project resources and direct corrective measures to ensure project success.
• Personally responsible for every activity throughout the program delivery and self - motivated with high integrity.
• Experience in gathering requirements, building user stories off business needs.
• Experience in driving the projects with the Project Managers, Scrum Masters, Architects, Business Analysts, Development and Test teams.
• Exceptional presentation skills on status reporting, highlighting risks, issues or challenges potentially anticipated ahead of their occurrence to any level leadership teams and other important business stakeholders.
• Proficiency in MS Office Suite (Word, Excel, Project and PowerPoint).
• Proficient in using agile management tools Team foundation server (TFS), JIRA, Green hopper, Rally.
• Being a trusted advisor to the practice, PMO and account teams, providing a thought leadership - excellent coaching techniques to teams on Agile and process oriented approaches.
• Proven experience in executing the most complex projects in Waterfall and Agile approaches and also helped organizations in transitioning from traditional Waterfall to Agile methodologies smoothly.
• Project discovery and planning: Guide work from client needs and idea to goals and delivery. Build and delegate work plans, communicating progress to account executives.
• Set clear expectations and goals for project teams. Track progress against timeline, milestones and budget, revise as needed as a project manager.
• In-depth understanding and experience across technologies and industries globally.
• Rich experience in driving multiple projects (work streams) working with global teams in multi-vendor environment.

TECHNICAL SKILLS

Domain: Banking, Finance, Media, Natural resource management

Methodologies: Agile/Scrum, Waterfall

Testing Tools: Selenium, NUnit, Manual Testing

Bug Tracking Tools: JIRA, TFS, SharePoint, Rally, HP Quality Center.

Document Creation/Management: MS Office - Word, Excel, Outlook, PowerPoint, MS Project

Database: PL/SQL, SQL

Language: Java, C, C++, SQL, XML, HTML, CSS, JAVA SCRIPT

Operating System: MS-DOS, Windows 95/98/NT/2000/XP/Vista/WIN7/Win8/Win 10, MAC

PROFESSIONAL EXPERIENCE

Confidential, Virginia Beach, VA

BA, Scrum Master

Responsibilities:

• Facilitated scrum ceremonies, grooming, sprint planning, sprint review, sprint retrospective and daily stand-ups.
• Facilitated sprint planning as Scrum master for multiple Scrum teams.
• Responsible for defining scope, creating work break down structure (WBS).
• Conducting Scrum of Scrums to ensure iterations across the platforms are planned smoothly, sharing the learning and building the improvement plans.
• Worked with Product Owner On Artifacts such as Product Backlog, Spring Backlog, Sprint Burn down and Release Burn down.
• Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%.
• Publicized the team's progress and successes to make sure they are highly visible to product owner/stakeholders.
• Managed the overall performance and delivery of cross-functional.
• Handled sprint blockers by managing resources accordingly.
• Creatively and proactively communicate all the risks and issues to the management.
• Agile coaching, mentoring and training the teams on core Agile principles of collaboration, team accountability, visibility, creating/updating Epics, Stories, Bugs and walking through burn down charts.
• Keeping the team together all the time to ensure successful sprints.
• Reporting on Work in Progress (WIP) to avoid any blockages during development.
• Helping technical teams on prioritizing ‘high’ bugs and resolution quickly.
• Release planning and execution with configuration and production support teams.
• Managing release patch activities, critical production outages that require high alert response, monitoring and special release cycles.
• Empower teams to self-organize, maintain team standards, tools and best practices.
• Producing status reports on multiple Iterations for senior management’s reviews.
• Experience in resource management through allocations and iterations.
• Maintaining effective communication between dependent teams.

Environment: Confluence, JIRA, Microsoft Word, Excel, Visio, Pencil, Microsoft .Net, SQL Server, Rackspace.

Confidential, Los Angeles, CA

BA, Scrum Master

Responsibilities:

• Understanding existing business and get familiar with business system
• List out existing applications, services, databases and servers by enquiring users and technology departments
• Communicate with business users, gather and document requirements, analyze, review requirements with stockholders and update accordingly
• Discuss, define process and tools best suits for the project, create detailed project plans and schedule tasks
• Communicate with vendors on how and what to do issues
• Identify cost effective tasks and involve in requirements negotiation.
• Identify unique modules and tasks assign to developers in the team based on their skill sets
• Estimated time required for each module, figuring out problem and their solutions while merging all modules
• Conduct task status, functionality review, scrum meetings and adjust estimated time per completing a task.
• Created infrastructure document, tracking issues, delivering maximum viable product
• Motivated the team to come up with quality shippable product and meet the product goals.
• Tracks and reports status and other metrics against goals on an ongoing basis.
• Ensured task completion to specification, on time and within budget.
• Representing the team to report overall project status and upcoming risks and suggest solutions about it.

Environment: TFS, JIRA, Microsoft SharePoint, Microsoft Word, Excel, Visio, Pencil, Microsoft .Net, SQL Server, Rackspace.

Confidential, San Jose, CA

BA, Scrum Master

Responsibilities:

• Highly adaptive in driving the team to deliver program, but always with business goal in sight.
• Coached Scrum/Agile Project Management Methodology especially Coached and on boarded teams that are new to agile best practices, always looking for ways to improve productivity
• Acted as a Collaborative Team Player - being able to motivate the team and effectively have them work together.
• Organized and focused on execution.
• Lead sprint planning, retrospectives, and demos for multiple teams.
• Worked with product owners to drive backlog clarity.
• Facilitated effective agile sprint ceremonies, including leading sprint planning, reviews, retrospectives and daily stand ups.
• Worked with project management to keep release commitments on track.
• Worked across teams to deliver a high quality product.
• Worked with a small group to facilitate the departments move to Agile.
• Ensured teams are practicing in core agile principles of collaboration, prioritization, team accountability and visibility.
• Assisted team with making appropriate commitments through user story selection, point estimation and task definition.
• Tracked and communicated team velocity and sprint/release progress.
• Communicated and managed key issues and risks.
• Discussed problems related to Agile projects with the Agile core team for devising training and interventions to help with problems.
• Coached other personnel on traditional project management and Agile practices.
• Presented training to general staff on Agile frameworks.
• Acted as Project Manager to assist the developers convert requirements into User Stories.
• Used JIRA for all Agile Scrum Change managements to track product defects and tasks for teams.
• Served as Scrum Master overseeing 4 successful consecutive release cycles, increasing content by 20%, decreasing bugs 25% and assuming 100% functionality with each cycle.

Confidential

Team Lead/ Business Analyst

Responsibilities:

• Allocating daily jobs and workloads.
• Training new team members.
• Acting as a resource for other staff members.
• Managing team performance and progress.
• Enforcing all company approved policies and procedures.
• Constantly looking for ways to improve processes.
• Managing and monitoring staff attendance.
• Giving prompt and accurate information on individual staff member performance.
• Attending and participating in team meetings.
• Ensuring a clean, safe and friendly working environment.
• Reporting to senior managers.

Environment: Siebel, Microsoft Word, Excel, Visio, Oracle database.