SUMMARY

• Over 14 years of strong experience as a Project Manager, Scrum Master & Lead Business Analyst. Proven skills in managing large scale cross functional global teams for project deliveries. Strong Background in all SDLC traditional and Agile methodologies.
• Vast Experience in Cross - Functional Project leadership, with all project stages including Project Conceptualization, Initiation, Project Planning, Project coordination, Project estimation, Risk Management, Requirements determination, Gap analysis, Business process reengineering, Issue resolution, Configuration, Testing, Training, Go-live assistance and Post implementation support.
• Extremely well versed with Agile Scrum methodology mixing with good practices of other methodologies in creating, refining and managing product backlog, sprint planning, review meetings, retrospective meetings, burndown charts.
• As a Project Manager and Business Analyst experience in full life cycle system development from requirements gathering and business case development to rollout and maintenance using Waterfall and Agile Scrum. In-depth knowledge of RUP, V-model Xp, Scrumban, Kanban and Spiral.
• Experience working in the domains of Healthcare, e Commerce/ Retail and Utility.
• Skilled in PM documentation & Reports as per need, SRS, BRD, FS and other relevant artifacts.
• Vast experience in use case development, activity diagrams, sequence diagrams and Modeling of Business processes using Modeling tools, like Visio, and IBM BPM.
• Expert in elicitation techniques like interviewing, questionnaires, brainstorming and focus groups. Very experienced in Team management, Stakeholders Management, conducting Meetings.
• Experience in SWOT, PESTEL, Competitive and market analysis for deriving strategic objectives out of it and translating into Business Processes.
• Vast Experience in As-is To-be processes GAP Analysis. Expert in Feasibility studies, Risk Analysis.
• Experienced in developing Database Schema with Conceptual, Logical and Physical Architectural Diagrams. Very good understanding of TOGAF and ITIL principles and processes. Very good knowledge of SQL and tools.
• Good understanding of three tired Dimensional Data Models with Source data, OLTP, ETL, Datamart, Data Warehouse, & OLAP and BI. Vast experience in Data Analysis, Data Mining and Modeling.
• Associated in the full STLC and has been experienced in all phases of testing.
• Gold standard (Highest Standard) in Malcolm Baldrige Business Excellence model. Excellent analytical, communication and team management skills.
• Worked on global engagements with teams from America, Nigeria and India.

TECHNICAL SKILLS

Programming Languages: UML, Java, ABAP/4, C, C++, PL/SQL

Database Environments and ETL and Integration and Web services: Oracle (8,8i), MySQL, SQL Server (6.5, 2000), Sybase, MySQL, DB2 and Microsoft Access, SAP(BODI), SAP HANA, SAP (BW), SSDT, IBM Sterling B2B Integrater, Web services, SOAP, HTML, XML, MS SQL Server

Reporting and Visualization Tools: Crystal Reports, Business Objects, IBM Cognos BI/ Visualization, Tableau, SAP(BODS)

Agile- Scrum and Testing Tools: SM-7, HP-ALM, HP QC, JIRA, Selenium, VersionOne,, Mercury Test Director, Rational ClearQuest, Rational Test Manager, Mercury WinRunner, LoadRunner, Rational Robot, SilkPro

Business Applications: MS Office 2003, OpenOffice.org

Data modeling and Prototyping tools: UML Modeling using Rational Rose, Star-UML, MS Visio, Rational Software Modeler, Axure, Balsamiq.

Requirement management: Rational RequitePro, Telelogic Doors, Rational Rose.

Methodologies: SDLC, RUP, Agile- Scrum, Agile Methodologies

Repository Management: Rational ClearCase, Rational ClearQuest

Project and content Management: MS Office Suite, MS Project, Share Point 2013

Internet & Mailing Services: MS Outlook, Internet Explorer, IBM Lotus Notes, MDaemon Mail Server, Outlook Express

Network: Hubs, Modems, Repeaters, generic Routers and CISCO Routers/Switches

ERP: ECC 6.0, ECC 5.0, SAP 4.7 and 4.6C

SAP Modules: Logistics, MM, PS, BW, HR.

Operating Systems: Windows 2003 Server, Windows NT 4.0 Server, Windows NT 4.0 Workstation, UNIX 5.0.4, Linux, Novell NetWare 3.x, 4.x, 5.x, Windows 95, Windows 98

PROFESSIONAL EXPERIENCE

Project Manager and Scrum Master

RESPONSIBILITIES:

• Assisted Project Owner for Vision Document.
• Created Lean Product Charter and Project Plan involving scope, time, cost, quality, Resources, risk management Plan, procurement, communications and Stakeholder management.
• Extensively involved in communications with all stakeholders, managing the complete project end to end as an Agile Project Manager and Scrum Master.
• Supported Business Analyst for requirements gathering and developing user stories and prioritizing with Product owner.
• Held Daily standup meeting with project team members inviting relevant stakeholders, project backlog planning meetings, story points allocation, sprint planning meeting, sprint review meetings, retrospective meetings and Monitored continuously and generated reports with release burn down charts, Earned Value of project and issues to be resolved by Business.
• Continuously worked on clearing impediments maintaining continuous engagement and communication with stakeholders and Scrum team.
• Trained team members with project knowledge and business processes.
• Involved in Cross Functionality of SD with MM and FICO for integration requirements and documented the same for the design and development teams to work on.
• Refined User Stories for O2C scenarios and obtained approvals from business.
• EDI facilitation O2C Processes with trading partners (Inquiry, Quotation, Sales Order, ATP, Delivery, Shipment,) and Vender Order triggers for facilitating EDI with designated trading partners. Involved in Reporting on customer and marketing data from various Data Warehouse and other some independent Data Marts (Oracle BD, MS SQL Servers) using IBM Cognos and Tableau.
• Managed Data Mapping and File transfers to trading partners with IBM Sterling B2B Integrator, SFG, and Map Editor on EDI 810,811,850,855,860,865 with external venders for electronic data interchange for integration with internal SAP systems with SD, MM, FICO.

ENVIRONMENT: ERP (SAP), UML, Oracle, PL/SQL, Visio2003, Visual Basic, MS Office Suite, SM-7, HP ALM, QTP, WindowsNT. IBM Sterling B2B Integrator, SharePoint 2013

Confidential, Billerica, MA

Project Manager and Scrum Master

Responsibilities:

• Modeled As-Is processes, defined To-Be and conducted Gap analysis for all processes in the organization. Defined short, medium and long term business strategy and roadmap.
• Facilitated meetings and workshops to get agreement on scope, timing and resource allocation for the implementation of the various O2C and logistics scenarios and projects.
• Carved roadmaps to implement processes in Logistics Execution and Warehouse Management.
• Product Charter and Project Plan involving scope, time, cost, quality, Resources, procurement, communications and Stakeholder management.
• Supported Business Analyst for requirements gathering and developing user stories and prioritizing with Product owner.
• Prepared and maintained a Risk management Plan and register.
• Held Daily standup meeting with project team members inviting relevant stakeholders, project backlog planning meetings, story points allocation, sprint planning meeting, sprint review meetings, retrospective meetings and Monitored continuously and generated reports with release burn down charts, Earned Value of project and issues to be resolved by Business.
• Actively involved with other Business Analysts in making the Functional Requirements Document (FRD).
• Involved in Data Modeling, Legacy Data migration, Data integration, with Oracle DB and MS SQL Servers and Data Mining and Data Analytics.
• Coordination and integration with SAP MM, FICO, PM, PS Closely worked with SAP teams for configuration.

ENVIRONMENT: ERP(SAP), MySQL, Java/J2EE, Active Directory, Rational Rose, SDLC, UAT, UML, MS Office, MS projects, MS Visio.

Confidential, Framingham, MA

Sr. Business Analyst / Scrum Master

RESPONSIBILITIES:

• Performed the role of Scrum Master and Sr. Business Analyst managing 2 teams of size 7 in each.
• Facilitated meetings with PO and SMEs from Sales, Marketing, Finance, Accounting, Supply Chain, Logistics, HRM and Production functions to understand business processes and identify requirements. Also Performed GAP-SWOT-analysis.
• Involved in Architecture Blueprint, Data warehouse and Data Marts, Data Modeling, data analysis, Data mining activities.
• Continuous reporting through Crystal reports for Business.
• Constructed a 6-24 months product roadmap considering business value, feasibility and optimize release plan.
• Facilitated meetings for Daily Scrum Calls, Sprint Planning, Sprint Review, Sprint Retrospective, Backlog Items Planning meeting.
• Grooming and Story-Point Evaluation. Analyze impact and case severity for churns and task it to next sprint.
• Initiated Daily Stand-up calls and continuously worked in clearing impediments with stakeholders.
• Facilitated JAD sessions with DB Analyst, Architect, SME and Technical Team to meet critical enhancements.
• Assisted QA on developing test plan, test case and test report for all functional developments.
• Facilitated UAT with Business Owners.
• Developed training materials for end-users and conduct training sessions on specific product enhancements.
• SAP Modules Handled: CRM, SD, FICO, MM & HRM.
• Used SOAP UI to test and validate contents from Web-Service APIs during maintenance of Web-Portal.

ENVIRONMENT: Agile, Jira, Window7, Visual Studio.Net, MS-Office, Citrix-GoToMeeting, Mockup Screens, Axure, SOAP UI, SAP NetWeaver 7.0, SAP-BI BEx Suite, SAP-BO, Crystal Reports.

Confidential - Alpharetta, GA

Sr. Business Analyst

RESPONSIBILITIES:

• Followed the Agile-Kanban SDLC methodology and used Rally as the Life Cycle management tool.
• Interviewed SMEs and interacted closely to understand business process and scope of requirements.
• Identified business needs, gathered requirements, analyzed and updated acceptance criteria with tasks.
• Developed UI prototypes, Use Cases Scenario & UML Diagrams consulting PO, SME and Sr. Architects.
• Participated in sprint planning sessions, evaluated story points and prioritized sprint backlogs.
• Participated in daily Scrum Call to report status of work done, plan for the day and impediments if any.
• Assisted QA in developing Test Plans, Test Cases, Test Reports and Defect Tracking.
• Participated in team Sprint Review at the end of each sprint and facilitated Client Demo for feedback.
• Actively involved in Sprint Retrospectives to discuss the success factors and areas of improvement.
• Extensively involved in UAT for end to end happy-path and critical path functionality prior to release.
• Involved in gathering requirements for compatibility testing on Android & iOS Mobile applications.
• Practice walk-throughs and peer-reviews to minimize issues and improve productivity at work.
• Provided support to onsite and offshore team based in India via WebEx and video conferences.
• Extensively used Mantis CMS (Content Management System) application tool to manage web contents from API that client may seek on their web portal and for any other issues identified by the client that requires a quick fix.

ENVIRONMENT: Agile-Kanban, Rally, Mantis, Windows XP, MS-Office, Cisco-WebEx, SQL Server, C#, .Net, Balsamiq.

Confidential

Sr. Project Manager and Agile Coach

Responsibilities:

• Led a team 35 Members (10 onshore and 25 offshore) with 5 sprint teams for completion of project.
• Studied complete Confidential Plc. Business with 0.8 Million Customers, performed SWOT, PESTEL analysis, Competitive analysis and Market Analysis through strategic planning workshop and defined strategic objectives.
• Modeled As-Is processes, defined To-Be and conducted Gap analysis for all processes in the organization. Defined short, medium and long term business strategy and roadmap.
• Prepared a complete Business Plan and roadmap to meet strategic objectives for short, medium and long term including IT roadmap for meeting these business requirements.
• Interacted with Users and Stakeholders to identify business system needs, evaluated solutions for business problems
• Worked with SME’s of different groups to gain detailed knowledge of Functions and processes.
• Conducted JAD sessions to allow different stakeholders to communicate with each other, resolve problems at early stage.
• Product Charter and Project Plan involving scope, time, cost, quality, Resources, procurement, communications and Stakeholder management.
• Supported Business Analyst for requirements gathering and developing user stories and prioritizing with Product owner.
• Prepared and maintained a Risk management Plan and register.
• Held Daily standup meeting with project team members inviting relevant stakeholders, project backlog planning meetings, story points allocation, sprint planning meeting, sprint review meetings, retrospective meetings and Monitored continuously and generated reports with release burn down charts, Earned Value of project and issues to be resolved by Business.
• Actively involved with other Business Analysts in making the Functional Requirements Document (FRD).
• Involved in Data Modeling, Legacy Data migration, Data integration, with Oracle DB and MS SQL Servers and Data Mining and Data Analytics.
• Implementation and mapping of processes in SAP MM, SD, HR, PM PS, Closely worked with SAP teams for configuration.

ENVIRONMENT: ERP(SAP), MySQL, Java/J2EE, Active Directory, Rational Rose, SDLC, UAT, UML, MS Office, MS projects, MS Visio.

Confidential

Sr. Business Analyst

Responsibilities:

• Responsible for conducting and leading functional design workshops with program team to solution open designs and new requirements.
• Worked with cross work streams within the program to address cross-functional and integration issues during design and testing phases.
• Responsible to support testing activities by setting up test data (customer, pricelist etc.) and making configuration setting changes based on requirement design.
• Defined pricing hierarchies and tiers based on parameters like volume, units and usage
• Adjusted price based on discounts, markups, and price overrides
• Created professional proposals from standard templates.
• Finalized schedule Unit test and preparation of Unit test work plan
• Finalized scenarios and prepare work plan for Integration testing

Environment: ERP(SAP), MySQL, Java/J2EE, Active Directory, Rational Rose, SDLC, UAT, UML, MS Office, MS projects, MS Visio

Confidential

Sr. Business Analyst

RESPONSIBILITIES:

• Responsible for E2E testing Order To Cash business processes during their upgrade from 4.6C to ECC 6.0 version of SAP.
• Used SAP’s upgrade tools (SPAU/SPDD) to determine differences between the two versions of SAP and provided feedback to the Project Team.
• Responsible to determine differences in the Data conversions and Enhancements functionality between the two versions.
• All custom programs were tested after the upgrade
• All Workflows, IDocs and Print programs were tested
• Involved in testing cross functionality of SD with MM and FICO

ENVIRONMENT: ERP(SAP), MySQL, Java/J2EE, Active Directory, Rational Rose, SDLC, UAT, UML, MS Office, MS projects, MS Visio

Confidential

Sr. Business Analyst

RESPONSIBILITIES:

• Provided a solution indication including technologies to be used and followed up with the technical execution team to ensure that the directives are being met.
• Established a knowledge sharing relationship with the team who worked with me on Audit Project deliverables.
• Responsible for mentoring the team members during various phases of project.
• Responsible for coordinating with the offshore technical team for implementing the Authority Objects and the execution of the program will be restricted to one Sales Org. or Plant.
• Prepared detailed test plans for testing these programs.
• Responsible for preparing Functional Design documents.
• Responsible for coordinating UAT with Business.

ENVIRONMENT: ERP(SAP), MySQL, Java/J2EE, Active Directory, Rational Rose, SDLC, UAT, UML, MS Office, MS projects, MS Visio

Confidential

Business Analyst

RESPONSIBILITIES:

• Study of Business in the regulated environment, performed SWOT, PESTEL analysis through strategic planning workshop and defined strategic objectives.
• Performed a complete study of As-is processes, defined To-Be and made business processes document having gap analysis. Extensively involved in evolving business processes by new/ re-engineering some of the existing processes viz. commercial, sales, finance, operations, HR, etc.
• Participated in the full life cycle implementation of the project including requirements identification, gathering, Documentation.
• Analyzed and documented information system requirements and the corresponding impact on business processes
• Studied the Business Requirement Document (BRD), supporting documents containing essential business elements, detailed definition and description of the relationship between the actors
• Designed and developed Use Case Diagrams, Activity Diagrams, and Data Flow Diagrams to define the Business Process
• Conducted JAD sessions to allow different stakeholders to communicate with each other, resolve problems at early stage
• Worked on the Functional Requirements Document (FRD)
• Hands on experience in working with active directory, to give privileges and access to the users according to their roles and designations

ENVIRONMENT: ERP(SAP), MySQL, Java/J2EE, Active Directory, Rational Rose, SDLC, UAT, UML, MS Office, MS projects, MS Visio