SUMMARY

• Proactive, multi - skilled professional with 19 years of progressive experience heading Functions in organizations.
• Lead the team as an Agile Coach, Scrum Master, Technical Manager and Project Manager in all phases of project management life cycle, leading critical incident bridges, production application releases and infrastructure change releases into production.
• Managed multiple projects for Confidential Inc., comprised with different LOB teams to support the new processes and methods (Agile - Scrum framework) initiatives.
• Managed and Scheduled program level effort comprised of multiple workstreams of interrelated effort with budget $ 4.5 M to support Confidential Banking Group and with cross-vendor applications.
• Managed and Scheduled program level effort comprised of multiple work streams of interrelated effort with budget $ 6.5 M to support Confidential ’s Promotional and Merchandising Contracts activities, strategic intent to develop in the competitive retail sales market.
• Managed multiple cross-system applications i.e., SAP CRM interfacing Legacy systems and involved in this architecture implementation for Confidential, USA.
• Managed multiple IT merger and acquisition projects to integrate application platforms and support technical refresh programs for Financial Banking, Health care, Insurance & Retail Distribution.
• Managing labor claims by tracking planned Vs actual, project financials by month-to-date and year-to-date, and tracking various project milestones, and reporting to the Management and the customer.

TECHNICAL SKILLS

Methodology: Project Management Methodology (PMP process), SDLC, Agile-Scrum

Project Management: RPM (Rational Portfolio Management) tool, MS Project, Lotus Notes, MS office Applications, IPWC, Agile Project Management Tool Rally & Jira

Languages: C, V/C++, Java, Visual Basic 5/6, VB.NET, COBOL, SQL, .NET, MySQL Server, MF-COBOL, VS-COBOL, APS-COBOL, JCL, CICS

Operating Systems: MVS, OS 390, MS Windows 2K / NT / XP, UNIX, Linux

Software Tools: Mainframe, JCL, VSAM, DB2, IMS-DB/DC, SAP CRM, Endevor, PanvaletPegasys, Xpeditor, CA-7, Zeke, Abend-Aid, SAR, Visio, Clarity, IBM WTXSharePoint, Jenkins, Sonar, Github

Web Related: HTML, J2EE, JavaScript, VBScript, UML, XML, ASP, ASP.NET, .NET Framework, Web sphere 4, Web logic 6.1/10, JSP, JDBC, Servlets

Testing: File-aid, SPUFI, QMF, VSAM, Win Runner, Load Runner, Quality Center

Hardware: ES9000, IBM-3090, S/390, PC/AT, OLTP R3 servers, RS-9000

Domain: Retail & Distribution, Finance, Banking, Insurance, Healthcare, Telecom

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Project Manager & Scrum Master

Responsibilities:

• Creation of weekly project status reports and attending the weekly status calls with the customer.
• Reporting Weekly/Monthly Status of the projects, by creating the Weekly Status Reports, Monthly Financials, etc.
• Responsible for creating the project estimates, resource plans and managing scope, planning, tracking, change control, etc., aspects of the projects.
• Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.
• Interact with external interface teams, clients and other business analysts.
• Maintain and Manage Project Issues, Risks and Change controls.
• Conducting daily scrum, sprint retrospectives, constant update of project dashboards and communication of project and team status to stakeholders and help agile teams come up with high level stories and epics estimation.
• Facilitate Scrum ceremonies and help the team in removing day-to-day task impediments.
• Work with Product Owner managing and prioritizing the product backlog, coaching/mentoring team for sprint planning/backlog grooming; organize and facilitate sprint retrospective, sprint planning and release planning sessions, attending Product backlog meetings with the product owner.
• Coached scrum team members to break down user stories to daily tasks effectively and efficiently.
• Conducting Scrum ceremonies in a geographically distributed environment.
• Consistently recognize by the management team for meeting goals, effective communication using excellent information radiators and improving customer satisfaction by Product backlog grooming, retrospective & sprint planning, writing epic and user stories.
• Monitor the progress of release and its deliverable and work with engineering teams, keep leadership apprised of Sprint and Release progress.
• Communicate team progress by burn-down & velocity charts, release progress and weekly status reports.
• Project status by generating weekly status reports, and variety of reports and dashboards to the management team and the customer.

Environment: JIRA, MS-Office, MS-Project 2010, Visio, Clarity, SharePoint, Sonar, Github, Jenkins, Legacy systems, Java

Confidential, St. Louis, MO

Agile Coach, Scrum Master & Project Manager

Responsibilities:

• Coached executives, portfolio directors, product owners and scrum teams on the adoption of agile theory, practices and rules of using Scrum framework/concepts.
• Conducted Scrum 101 and Bootcamp training sessions.
• Help product and program teams come up with the product/goals/intent definition, coordinate JAD sessions involving various end users in the creation of epic and user stories, release/sprint planning.
• Conduct daily scrum, sprint retrospectives, constant update of project dashboards and communication of project and team status to stakeholders and help agile teams come up with high level stories and epics estimation.
• Identified and implemented agile scrum framework for B2B - EDI and B2B Services projects.
• Facilitated Scrum ceremonies and helped the team in removing day-to-day task impediments.
• Assess and evaluate agile team effectiveness by running metrics from data in Rally.
• Coached scrum team members to break down user stories to daily tasks effectively and efficiently
• Conducted Scrum ceremonies in a geographically distributed environment.
• Coached team members to improve code quality by using metrics generated by Sonar.
• Consistently recognized by the management team for meeting goals, effective communication using excellent information radiators and improving customer satisfaction Product backlog grooming, retrospective & sprint planning, epic user stories.
• Monitor the progress of release and its deliverables and work with engineering teams, keep leadership apprised of Sprint and Release progress, and identify risks and issues.
• Communicate team progress by burn-down & velocity charts, release progress and weekly status reports.
• Maintain and Manage Project Issues, Risks, Change controls and decisions in VPMI system
• Work with Product Owner managing and prioritizing the product backlog, coaching/mentoring team for sprint planning/backlog; organize, facilitate retrospective, sprint and release planning sessions, attending Product backlog meetings with the product owner.
• Project status by generating weekly status reports, and variety of reports and dashboards to the management team and the customer.

Environment: Agile project management tool Rally, MS-Office, IBM WTX V8.1, V8.2, V8.303, LINUX, Putty, Oracle 9i/10g, DB2, CVS, Ultra Edit, Visio, Clarity, SharePoint, Sonar, Jenkins

Confidential, St. Louis, MO

Scrum Master & Project Manager

Responsibilities:

• Lead CDT team as an Scrum Master / Project Manager for the support teams based in USA and Bangalore & Pune (India).
• Product backlog grooming, release & sprint planning, epic user stories, user testing.
• Monitor the progress of release and its deliverables and work with engineering teams, keep leadership apprised of Sprint and Release progress, and identify risks and issues.
• Facilitating daily stand-ups, sprint review meetings, retrospectives and removing impediments.
• Communicate team progress by burn-down & velocity charts, release progress.
• Maintain dependency plan between planned sprints.
• Maintain and Manage Project Issues, Risks, Change controls and decisions in VPMI system
• Coaching and mentoring teams in effective adoption and use of agile principles and practices.
• Lead critical incident bridges, production application releases and infrastructure change releases into production.
• Managed projects in both Agile and Waterfall development environments.
• Publicizing the team's progress and successes to make sure they are highly visible to product owner/ stakeholders.
• Project status by generating weekly status reports, and variety of dashboards to the management team and the customer.
• Handled Project Office activities and headed the team as Operations team lead.

Environment: WTX, Oracle 9i/10g, DB2, CVS, SQL Server, SDLC, RPM, Scrum, XML, DB2, Mainframe, SharePoint, MS-office, MS-Excel, Visio, Win Runner, Load Runner, Mercury tools - Quality Center and Quick Test, Waterfall and Iterative methodologies, Agile project management tool RallySonar, Jenkins

Confidential

Project Manager

Responsibilities:

• Worked as a Project Manager at Confidential Banking Group, UK and involved in gathering requirements and follow up and involving the creation of design documents, estimations, technical specifications and Unit test cases. Also involved in supporting the unit testing and implementation till project closure.
• Creation of weekly project status reports and attending the weekly status calls with customer.
• Managed the teams based at Halifax, UK and Bangalore & Pune (India).
• Manage a 25 person matrixes team dispersed across the Onshore and offshore with management oversight of multiple large projects with budget of 4.5M.
• Led critical incident bridges, production application releases and infrastructure change releases into production.
• Work with Business and IT areas to collaborate on MDM functionalities.
• Good understanding of multiple MDM domains (Party, Product, Location, Account).
• Involved in PMRs, PHR and internal & external audits, as part for quality related process.
• Managed the growth and maintain the stability of team. Administered Contract change requests and obtained approval.
• Led Critical Incident bridges by engaging my delivery teams across technologies to triage the incident rationalize technical recommendations and advise the best course of action to the Client.
• Project status by generating weekly status reports, and variety of dashboards to the management team and the customer.

Environment: SDLC, JCL, DB2, VS COBOL II, VSAM, IBM Web sphere Data Stage 8.1.0, IBM Web Sphere Information Analyzer, IBM Web sphere Quality Stage, RPM, Quality Center, Visio, Win RunnerLoad Runner

Confidential

Project Manager

Responsibilities:

• Worked as a Project Manager at Confidential, USA and involved in gathering requirements and follow up and involving the creation of design documents, estimations, technical specifications and Unit test cases. Also involved in supporting the unit testing and implementation till project closure.
• Creation of weekly project status reports and attending the weekly status calls with customer.
• Involved in PMRs, PHR and internal & external audits, as part for quality related process.
• Managed the growth and maintain the stability of team. Administered Contract change requests and obtained approval.
• Led Critical Incident bridges by engaging my delivery teams across technologies to triage the incident rationalize technical recommendations and advise the best course of action to the Client.
• Managed team of developers for Java, Websphere, SQL and Micro-strategy on .Net, monitored performance of QA team, and oversaw deployment.

Environment: SDLC, Planview, RPM, .Net, IVR, Java, J2EE, XML, DB2, MS-office, MS-Excel, Quality Center, Websphere, SQL

Confidential

Project Manager

Responsibilities:

• Worked as a Project Manager, and handled multiple projects and releases.
• Worked as a PQA (Process Quality Assessor) for the account, and conducted internal reviews/ quality audits for RDC Projects, Releases and Fast Tracks, and for both onshore and offshore.
• Reporting Weekly/Monthly Status of the projects, by creating the Weekly Status Reports, Monthly Financials, etc.
• Responsible for creating the project estimates, resource plans and managing scope, planning, tracking, change control, etc., aspects of the projects, releases and Fast Tracks.
• Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.
• Interact with external interface teams, clients and other business analysts.
• Involved in PMRs, PHR and internal & external audits, as part for quality related process.
• Involved in preparing configuration and release management docs
• Project status by generating weekly status reports, and variety of dashboards to the management team and the customer.
• Involved in Customization of Web Publisher (Java/J2ee development), configuring Web cache source and targets, Web publisher configurations, Customizing Workflows/templates, working with app server team in page rendering and publishing onto live server.
• Involved in developing a common framework to support Javabased applications.

Environment: SDLC, Confidential PMO, Planview, Java, J2ee, Mainframe, JCL, VSAM, DB2, IT ScorecardSharePoint, Financial Reporting, MS Project Server 2013, MS-office, MS-Excel & RPM, Visio

Confidential

Project Manager

Responsibilities:

• As Onsite Project Manager, Analyze system/functional requirements from Clients and create technical specifications and unit test cases at Confidential ’s, UK
• Reporting Weekly/Monthly Status for enhancement projects & maintenance activities
• Interact with external interface teams, clients and other business analysts
• Involved in preparing configuration and release management docs
• Involved in preparing the list of control M jobs based on technical and functions design documents
• Involved in code development, reviews and unit testing
• Guide the team by providing technical assistance
• Guide the team in preparing test cases and testing
• Guide the team in deploying the solutions in various environments

Environment: SDLC, JCL, DB2, VS COBOL II, VSAM, CICS, Endevor, Xpeditor, Librarian, MS-office, MS-ExcelRPM

Confidential

Project Manager

Responsibilities:

• As a Project Manager analyze system/functional requirements from Clients.
• Reporting Weekly/Monthly Status for Enhancement projects & Maintenance activities.
• RPM coordinator
• Involved in Offshore 24 x 7 Production / on-call support and user support activities
• Interact with external interface teams, clients and other business analysts
• Involved in Offshore Project Maintenance by preparing the different status reports, team utilization reports etc.
• Guide the team by providing technical assistance
• Guide the team in preparing test cases and testing
• Guide the team in deploying the solutions in various environments
• Coding based on Functional Requirements and design specifications of the application
• Involved in small business initiatives like code changes, testing and deployment

Environment: JCL, DB2, VS COBOL II, IMS DB, VSAM, CICS, Pegasys, HP Service Desk, MS-office, MS- Excel & RPM, Mercury tools - Quality Center and Quick Test, Waterfall methodology

Confidential

Technical Manager

Responsibilities:

• As Technical Manager, responsible for gathering the requirements with the on-site coordinator and coordinate with the team
• Analyze system/functional requirements from Clients.
• Reporting Weekly/Monthly Status for Enhancement projects & Maintenance activities.
• Coding based on Functional Requirements and design specifications of the application
• Involved in small business initiatives like code changes, testing and deployment
• Involved in Offshore Project Maintenance by preparing the different status reports, team utilization reports.
• Interact with external interface teams, clients and other business analysts

Environment: SDLC, JCL, DB2, VS COBOL II, IMS DB, VSAM, CICS, Pegasys, HP Service Desk, MS-office, MS- Excel & RPM, Mercury tools - Quality Center and Quick Test, Waterfall methodology

Confidential

Technical Manager

Responsibilities:

• As Technical Manager, responsible for gathering the requirements with the on-site coordinator and coordinate with the team
• Involved in Offshore 24 x 7 Production / on-call support and user support activities
• Involved in preparation of application design documents
• Involved in small business initiatives like code changes, testing and deployment
• Involved in Offshore Project Maintenance by preparing the different status reports, team utilization reports etc.

Environment: .Net, Java, JCL, DB2, VS COBOL II, Endevor, MS-office, MS-Excel & RPM, Waterfall Methodology, SDLC

Confidential

Technical Manager

Responsibilities:

• As Technical Manager, responsible for gathering the requirements with the on-site team and work assignment to off-shore team
• Involved in code migration / conversion
• Involved in preparing and sending daily project status report, weekly status reports etc.
• Prepare migration procedures for code migration
• Prepared Project plan, DP plan and other quality related docs

Environment: JCL, DB2, VS COBOL II, CICS, VSAM, Telon 4.1

Confidential

Technical Manager

Responsibilities:

• As Technical Manager, responsible for gathering the requirements with the Business Analysts
• Involved as a SPOC for Functional & Technical aspects for both Legacy and SAP CRM architecture
• Involved in customer promotional and merchandizing contract activities
• Providing Integrated Architecture Solution and High Level Design and Low Level Design
• Handled cross systems applications, i.e., Legacy systems interfacing with SAP CRM architecture
• Attended 24 X 7 user support and production support of the applications
• Project status by generating weekly status reports, and variety of dashboards to the management team and the customer.
• Guide the team in preparing Naming Conventions, Coding and Documentation Standards
• Guide the team in preparing test cases and testing
• Guide the team in deploying the solutions in various environments
• Interact with the external interface teams, Clients and other business analysts

Environment: JCL, DB2, APS COBOL & VS COBOL II, CICS, VSAM, Endevor, Xpeditor, QMF, Easytrieve, SAP CRM, OLTP R3, MS - Office, MS Project, SDLC