SUMMARY

• Certified Scrum Master with over 10+ years of professional IT experience, in business and systems analysis, design,development, testing, implementation
• Extensive experience working in diverse business and technical environments, including but not limited to, Finance/Banking, Telecom, Education and Retail.
• Excellent Experience in Software Development Life Cycle (SDLC) like Waterfall, Spiral, and Scrum/Agile, Rational Unified Processing (RUP), Unified Modeling Language (UML), Software Testing Life Cycle (STLC) and QA Methodologies.
• Hands - on experience working with multidisciplinary Teams of developers and Designers.
• Experience working with agile teams and running close to 100 sprints for off-shore and in-house teams.
• Expertise in Project Management tasks by Preparing Integration, Scope, Timelines, Cost, Quality, Human Resource, Communication, Risks and Stake Holder Documents.
• Over 5 years of experience working directly with Agile teams as a Scrum Master and Business Analyst
• Experienced using different technics like KANO Model to Survey and gather requirements and prioritize them for the project
• Analyst with extensive experience specializing in AML KYC Commercial and Consumer, Mortgage Operations Compliance, Due Diligence and Forensic Reviews.
• Experienced in running and coordinating Joint Application Design (JAD) sessions and using report tool to document and report the progress
• Adept in using Agile management tools like: Jira, Version One, Rally, Team Foundation Server(TFS) and Oracle Hyperion
• Proficient in SQL Queries, Stored Procedures and PL/SQL programs for Data Analysis purpose and data mining.
• Extensive knowledge of web technologies like Web Services, XML, HTML, ASP, JSP, ASP.NET, .NET, JavaScript, Perl, Java, C, C#, and C++.
• Expertise in performing different types of Testing: White Box Testing, Gray and Black Box Testing - Unit, Module, Regression, Performance, Functionality, GUI, Integration, System, User Acceptance Testing and Database, End to End testing of client/server, web based & data warehouse applications.
• PMP Certified with extensive knowledge of project management and agile methodologies.
• Skilled at learning new concepts quickly, can work well under pressure, demonstrable organizational, analytical, communication, writing, presentation, and prototyping skills.

TECHNICAL SKILLS

Operating System: Microsoft Windows XP/Vista/7/8 Operating Systems, Linux (Fedora, Red Hat)

Server Management Tools: SharePoint Foundation, Exchange assistant, SQL Server Manager

Management/Agile Tools: Jira, Version One, Rally and Team Foundation Server (TFS), Oracle Hyperion

RDBMS: Oracle 9i/10g, DB2, MS SQL Server, MS Access, MongoDB

Document Management Software: eFileCabinet, RecordMinder, FileHold

Programming Languages: C#, C++, SQL, PL/SQL, Java

EDI Standard: EDI X12 (ANSI), SWIFT

Project Management Tools: MS Office suite( MS Word, MS Excel, MS Power Point, MS Visio, MS Project), Hansoft

Quality Assurance Testing: White box/Black box Testing

QA/QC Methods: Eye tracking/ Think Aloud

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

Scrum Master

Responsibilities:

• Conducting JAD sessions with impacted teams to analyze and design the approach for each one of the features included in the project
• Working with the team to come up with Definition of Ready (DOR) and Definition of Done (DOD) for each team
• Facilitating Scrum ceremonies like Daily stand-ups and story grooming sessions for the team
• Running review and retrospect meetings for the team to showcase the changes to the product as well as learning from previous release mistakes
• Keeping a comprehensive documentation of Confluence for retrospective as well as API changes
• Creating stories with technical acceptance criteria so developers can get straight to development
• Conducted training sessions to make the users comfortable with the functionality.
• Following Given/When/Then format for acceptance criteria to in corporate BDD approach and integrate feature files into the stories
• Follow up on requirements to make sure code delivery is in time so functional and QA testing can be done in time
• Analyzing the code base to understand and reflect those details in the story
• Worked with Wealth management product owners to solidify the requirements for the platform and transition those requirements into stories for development team
• Gathered requirement for Chase wealth management web portal to in corporate retirement and investment options
• Worked on adding new options like financial advisors and lending options to new Wealth management UI
• Coordinated the migration from a legacy system to new angular JS based new wealth management system

Environment: MS Office(Excel, Word, PowerPoint, Project, Visio, Access, Outlook, SharePoint), Jira, Confluence, Eclipse

Confidential, Buffalo, NY

Sr. Business Analyst/ Scrum Master

Responsibilities:

• Selected and implemented agile development practices according to the application requirements for the project.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Worked with the Remediation team to identify and analyze the ISA (Information Security Administration) functions to check for compliance for AML (Anti Money Laundering), Bond trading and Fraud prevention applications.
• Analyzed the new regulatory requirements of Dodd Frank and Basel Accord III on Market Risk calculation, monitoring and reporting, and new implementation of Comprehensive Stress Testing.
• Designed detailed FRD according to BRD and Basel regulatory requirements using Power Designer.
• Documented use cases, workflows and sequence diagrams according to UML methodology thus defining the Data Process Models.
• Reviewed development plans, quality assurance test plans and user documentation for Black Box testing and performed Regression Testing and created test scenarios for Beta testing to ensure correct interpretation of original specifications.
• Conducted training sessions to make the users comfortable with the functionality.
• Reconciled conflicts, and break-downed high-level information into details.

Environment: MS Office (Excel, Word, PowerPoint, Project, Visio, Access, Outlook), Agile scrum, AML, Actimize, Basel III, UML, SQL Server

Confidential, New York, NY

IT Business Analyst

Responsibilities:

• Conducted Agile Scrum meeting for Business and Technical Requirements Elicitation from both formal and informal sessions and validate the needs of the business stakeholders.
• As part of the Agile project team interacted closely with business community of Confidential to define and analyze the application portal requirements.
• Interacted extensively with Subject Matter Experts (SMEs) for requirement elicitation and documentation for development.
• Conducted one-on-one interview and Joint Application Design (JAD) session with Clients to review the AS-IS Multiple System Operator (MSOs) RISC server and the system overhead challenges.
• Created use case and activity diagrams via Business Process Modeling (BPM v8.0.1) for tracking Process Flows and illustration to design development team.
• Documented all the Detailed Design and Business Rules in Detailed Design Artifacts; input Business Process Modeling (BPM) operation control for project key performance indicators reporting.
• Conducted user interviews and documented business and functional requirements, Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Analyzed Business Requirements and segregated them into high level and low level Use Cases to define the Network System, created Activity Diagrams using MS Visio according to UML methodology.
• Performed Data mapping, logical data modeling, created class diagrams, Activity diagrams, and ER diagrams for processing analytics.
• Involved in creating business processes and modeling diagrams and created use case scenarios and documented critical paths, work flows and business processes via using IBM Business Process Modeling (BPM) modeling.
• Documented requirements associated change requests with connected requirements and Use cases.
• Create technical design documentation for the data models, data flow control process, metadata management.
• Regularly interacted with onshore and offshore teams to communicate requirements and review test cases and test plans.
• Extensively utilizing JIRA during assisting QA team for defects look-ups and tracking issues raised by testing activities; Conducted Quality Assurance, Performance Testing, Smoke Testing and Regression Testing to resolve issues and provided feedback to nail down the bugs.
• Produced and managed documentation on release activities to support problem resolution.
• Responsible for Knowledge Transfer (KT) sessions of the project to the Production Support Team.

Environment: Linux 7.1, JIRA 6.1, MS Project 2013, MS Office Suite, SQL Server 2008, MS Office Communicator 2007, RedHat Stack, Webroot 2013

Confidential, Windsor, CT

Business Analyst

Responsibilities:

• Worked with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Interface with the Wholesale Commercial Loan, Lending and Mortgage user group to address issues.
• Review Commercial loan documentation to ensure enhancements are meeting the proper audit standards.
• Used Rational Rose to designed and develop Use Cases Scenarios, Use Cases Models, Activity Diagrams, Sequence Diagrams, State chart diagrams, OOAD using UML
• Wrote Test Cases in MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized
• Developed UML Use-Cases and Use-Case diagrams after accessing the status and scope of the project and understanding the business processes using Rational Rose.
• Integrated Requisite Pro with Rational Rose to provide all teams visibility and maintain traceability among requirements, use cases and change requests.
• Managed all the requirements effectively and made them available to all team members.
• Authored Data Flow diagrams, Sequence diagrams and Business models
• Created requirements analysis and design phase artifacts using Requisite Pro, activity diagrams and Sequential diagrams.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application and managed them using Rational Requisite Pro.
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the business requirements.
• Coordinated activities with project manager and various other teams using MS Project.
• Supported User Acceptance testing (UAT) and collaborated with the QA team to develop test plans, test scenarios, test cases and test data to be used in testing, based on business requirements, technical specifications and/or product knowledge.
• Interacting with the developers to report and correct bugs.
• Prepared detailed reports of the Bugs, Pass-Fail report, Comparison Chart.

Environment: Agile, UML, Requisite Pro, Rational Rose, Clear Quest, SQL, Windows, MS Office Suite (Word, Excel, Access, Power Point, Outlook), PL/SQL, Oracle

Confidential, Warren, NJ

Business Analyst

Responsibilities:

• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Assisted in creating Requirement Traceability Matrix
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
• Created the As-is and To-be data flow diagrams for different phases of the project
• Created User Acceptance Test cases
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Documented Requirement Traceability Matrix for tracing the Test Cases and requirements
• Trained Customer service and sales teams on new promotion and operational procedures

Environment: Rational Rose, MS Visio, MS Office, SQL Server, Windows2000, JIRA, Java/J2ee, Oracle 8i, HTML

Confidential

Business Analyst / Scrum master

Responsibilities:

• Determining Scrum Maturity of the Team after joining the team half way through the project
• Pick project half way through development and leading it to success
• Running all routine Scrum ceremonies
• Creating user stories
• Creating test cases for acceptable criteria
• Using KANO model to help product owner to prioritize the backlog
• Using UML models to communicate business requirement with development Teams
• Working on 2 projects each with 2 teams concurrently
• Ran 19 Sprints for the Teams during period of 22 month with Sprint cadence of four weeks
• Helped to make transition from Waterfall to Agile smoother
• Final added value of $4000 per Sprint in terms of productivity and efficiency (More tested products released for same Man-hour compared to Waterfall)

Environment: UML, Java, Agile Scrum, JRD, RUP, SQL Server

Confidential

Scrum Master

Responsibilities:

• Removing initial impediments to help team transition from low maturity scrum team to a highly efficient agile team
• Working closely with management and Project owner to ensure productivity of the Team
• Planning the Scrum and Creating a comprehensive Backlog with Product Owner
• Creating BRD using different methods of gathering information like surveying and brainstorming
• Working with RUP and Agile models at the same time in a hybrid environment
• Using Joint Application Design (JAD) to create prototypes for the product
• Creating uses cases for testing and validating released software
• Working with the team and teaching the basics and advanced technics of Scrum and XP
• Using Kanban during sprint to keep track of progress made alongside using Rally and Version One in different circumstances

Environment: Waterfall, UML, Agile Scrum, Java Script, JRD, RUP, Oracle