SUMMARY

• Seasoned and effective QA test lead with 11 years of experience in manual, mobile & automation testing spanning across various industries including communication, Retail, Financial Management, Insurance, Consumer Goods, Healthcare and Wireless.
• A leader with strategic QA vision along with the passion to deliver on time with quality, strong team building skills with a focus to organization’s standards, legal compliance and customer standards.
• Currently, looking for a QA role that would allow me to capitalize my skills & expertise and provide the challenging assignments and facilitate professional growth.
• Scrum Alliance Certified Scrum Master.
• Effective communication skills and coordination between globally located teams.
• Project delivery under stringent timelines and high pressure.
• Exceptional ability to maintain and build client relationship, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the clients organization.
• Experience in creating a customer focus vision in the team & across the organization as well.
• Experience in building and working with teams for the achievement of project objectives.
• Excellent verbal and written skills, especially with respect to present findings to both technical and non - technical audiences.
• Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
• Acted as liaison between management and development team for Requirements and Quality.
• Rich experience in translating Business requirements to understandable IT systems requirements and Implementing methods & procedures across the organization.
• Experience in leading the offshore team in conducting the projects activities.

TECHNICAL SKILLS

• CSS
• JavaScript
• HTML JQUERY.
• SQL. PL/SQL
• XML.JSON
• Languages - C++
• VC++
• Java.
• Operating Systems - Windows XP 7
• Linux.
• Mobile OS - IOS
• Android
• Windows.
• Testing Tools - ALM
• JIRA
• Rally
• Bugzilla
• Zephyr & SoapUI.
• Perfecto mobile & device anywhere.
• Analysis of logs using SPLUNK & KIBANA.
• Analysis of server/STB logs.
• RDK for STB’s.

PROFESSIONAL EXPERIENCE

Sr. QA Analyst

Confidential - West Chester, PA

Environment: Windows 7, MS Office, JIRA, ALM, Kibana, Rally. SoapUI

Responsibilities:

• Involved in the review & analysis of requirements with product, development & project team.
• Used Agile methodology for software testing of sales widgets in Einstein 360.
• Prepared test design for the equipment swap and serviceability widgets.
• Participated in daily scrum, sprint planning, backlog refinement and sprint review meetings.
• Participated as a Sales QA lead in SoS of Einstein 360.
• Performed validation of new features for serviceability and equipment widgets.
• Conducted defect triage meetings during integration and regression phase of validation.
• Used Rally for Sprint tracking of tasks and hours.
• Performed Web Service validation using SoapUI on CTP (customer transaction Platform).
• Performed UI validation for equipment swap & Serviceability widgets.
• Used ALM for tracking of test design, execution & defects.
• Reported daily and weekly QA testing status to the project team.
• Prepared QA artifacts such as Test Plan, Test Cases and Test Summary Reports.
• Conducted and lead the test design walkthroughs with project team.
• Used KIBABNA for analysis of logs in process of analyzing the functional issues.
• Analyzed the code for application behavior and functional & engineering defects. .
• Used SQL Queries for DB validation of implemented logs.
• Performed production validation for equipment sales & serviceability.
• Performed regression testing of the application after the integration of new features.
• Performed regression testing along with validation of bugs.

QA Test Lead / Scrum Master

Confidential - Philadelphia, PA

Environment: Windows 7, MS Office, JIRA, Zephyr, Splunk, Linux.

Responsibilities:

• Involved in the review & analysis of requirements with product, development & project team.
• Used Agile Methodology for software testing of xHome security app.
• Worked as an Agile Scrum Master for ongoing sprints.
• Participated in daily scrum, sprint planning and sprint review meetings.
• Worked as a SME for Zephyr (Test case management tool) in the organization.
• Performed validation of new features integrated to home security app.
• Conducted defect triage meetings during integration and regression phase of validation.
• Used JIRA for Sprint tracking & reporting, analysis & tracking of defects.
• Reported daily and weekly testing status to the project team.
• Prepared QA documents such as Test Plan, Test Cases and Test Summary Reports.
• Analyzed code for application behavior and functional & engineering defects.
• Analyzed Server & STB logs for the root cause of application breakdown and defects using Linux / Splunk.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed production validation for home security app.
• Performed regression testing of the application after the integration of new features.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.

Mobile Test Lead

Confidential - Springfield, MA

Environment: Windows 7, MS Office, Quality Center 11, IOS/ Android Devices, Perfecto.

Responsibilities:

• Involved in the review of test requirements with BA, development & project team.
• Worked with the BA and project team for clarification of ambiguities.
• Used Waterfall / Agile Methodology for Mobile testing for responsive design of mm.com.
• Worked as a System Admin for Perfecto Mobile Cloud for Confidential Experience Program.
• Provided hands on mobile testing support for mobile testing as an onsite test lead.
• Worked in onsite/offshore model for achievement of testing objectives.
• Conducted defect triage meetings for mobile defects in mm.com, Reg & login & Customer Service portal.
• Used Qualify Center 11.0 for reporting, analysis & tracking of mobile defects.
• Performed mobile application testing for IOS and Android mobile & tablets based on mobile analytics.
• Reported daily and weekly mobile testing status to the project team.
• Performed database testing for verifying the flow of data from mobile site to web DB.
• Reviewed QA artifacts and prepared QA documents such as Test Plan, Test Cases and Test Summary Reports for mobile projects.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed production validation for Mobile Site and web sites for the brands.
• Performed regression testing for hot fixes after production.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.

Functional Test Lead

Confidential - WESTON, MA

Environment: Windows 7, MS Office, JIRA, IOS/Android Devices, Windows Phone.

Responsibilities:

• Involved in the review of test requirements with BA, development team and project manager.
• Worked with the BA and project team for clarification of ambiguities.
• Used Waterfall / Agile Methodology for Mobile & Web Application testing.
• Presented POC for mobile performance testing and automation testing.
• Prepared and Executed Test cases for Template Development Site for the upcoming brands.
• Used JIRA for reporting and tracking of bugs.
• Worked in onsite/offshore model for achievement of testing objectives.
• Coordinated effectively with the offshore team for completion of SDLC.
• Performed web application testing on browsers such as IE 8, 9, 10, 11, Google Chrome, Mozilla Firefox and Safari for the brand sites.
• Performed mobile testing on IPhone 5s, iPhone 4s, Nokia Lumia 925, and IPad for the brand sites.
• Performed functional, Content, UI testing on multiple browsers for the brand sites.
• Performed SSL testing for the secured pages.
• Performed Google Analytics testing for analytics and GTM library & events.
• Performed database testing for verifying the patient and HCP data from web DB.
• Reviewed QA artifacts and prepared QA documents such as Test Plan, Test Cases and Test Summary Reports for the projects inflight.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed production validation for Mobile and web sites for the brands.
• Performed regression testing for hot fixes after production.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.

Mobile Regression Lead

Confidential - ATLANTA, GA

Environment: Windows 7, MS Office, Quality Center, Device Anywhere, Selenium, IOS/ Android Devices.

Responsibilities:

• Involved in the review of test requirements with BA, development team and project manager.
• Used agile methodology for mobile web & Tablet Web Regression testing.
• Set up regression criteria for each release and design test cases accordingly.
• Executed test cases in Quality center 10.0.
• Used Quality Center 10.0 for tracking, reporting and analyzing bugs.
• Worked in onsite/offshore model for achievement of testing objectives.
• Performed testing on I pad (3, 4, mini), android (Samsung Galaxy S3, S4), IPhone (4, 4s, 5), Blackberry Torch, Windows LG for homedepot.com.
• Performed regression validation for test web servers for HD.com.
• Performed backorder, API cookie changes & split platform testing on Mobile HD site.
• Performed regression testing for defect fixes, API changes etc., having potential impact on Mobile/Tablet Web.
• Performed Automation testing using Selenium for IOS and Android devices for MW/TW automation suite and smoke tests.
• Used SQL Queries to pull data from the Database to create test data.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed production validation on cell 1 & cell 2 for Mobile Site.
• Performed regression testing for hot fixes Go live to production.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.
• Prepared test summary reports at project closure.

Sr. QA Engineer

Confidential, BOSTON, MA

Environment: Windows 7, MS Office, Quality Center, Device Anywhere, IOS/Android Devices.

Responsibilities:

• Involved in the review of test requirements with BA, development team and project manager.
• Used agile methodology for mobile application testing.
• Wrote test cases and test plan on the basis of functional requirements.
• Executed test cases in Quality center 10.0.
• Used Quality Center 10.0 for tracking, reporting and analyzing bugs.
• Worked in onsite/offshore model for achievement of testing objectives.
• Performed testing on IPad (3, 4), android tablets (galaxy 10.1, Nexus 7), IPhone (4, 5), Nexus 4 for Putnam.com and related sites.
• Performed data validation for Putnam funds statistics using query tool Ecom.
• Performed testing on Mobile App “Fund Visualizer” for comparison of funds.
• Performed testing for web stats for Putnam.com using Net-insight.
• Used SQL Queries to pull data from the Database to create test data.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed testing on “Literature Ordering System” related to Putnam funds.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.
• Prepared test summary reports at project closure.

QA Test Lead

Confidential, HARTFORD, CT

Environment: Windows XP, MS Office, Quality Center, PL/SQL, SOAPUI.

Responsibilities:

• Prepared QA estimates regarding cost, effort, resource, etc.
• Involved in the review of requirements with project manager, and Business SME.
• Conducted meetings with BA & developers to analyze the requirements and clarifications.
• Used MS Project to prepare QA timelines.
• Wrote test cases and test plan on the basis of functional requirements.
• Used Quality Center 11.0 for tracking, reporting and analyzing bugs.
• Worked in onsite/offshore model for achievement of testing objectives.
• Performed testing on policy creation application “Phoenix”.
• Performed testing on web based application IKE.
• Performed testing on Mobile App “The Hartford” on android and iphone devices.
• Performed migration testing on insurance documents to database and document repository “Documentum” using PL/SQL.
• Used SQL Queries to pull data from the Database to create test data.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.
• Performed testing on process management tool “PEGA”.
• Performed testing on identity service management using SOAPUI.
• Performed regression testing along with validation of bugs.
• Participated in release activities during production checkout.
• Prepared test summary reports at project closure.

Sr. Test Analyst

Confidential, DEDHAM, MA

Environment: Windows 7, MS Office, JIRA, Web Based Application, MS SQL Server 2008.

Responsibilities:

• Performed Web Application testing of Confidential .com on various browsers such as chrome, IE, Firefox and Safari.
• Used Kanban and Agile/Scrum for Web Application Testing.
• Used JIRA for tracking, reporting and analyzing bugs.
• Wrote Test Cases and Test Plan based on Functional requirements.
• Used Jenkins for build deployment in QA environment.
• Participated in sprint planning meeting to understand the goals.
• Participated in daily scrum meetings to discuss defects & tasks.
• Conducted meetings with scrum master & developers to discuss the issues in the application.
• Involved in the review of requirements with Project manager and technical specialists of the application.
• Worked in onsite/offshore model for outsourcing and achievement of testing objectives.
• Performed regression testing on web application along with validation of bugs.
• Used Omniture for site trafficking and omnibug for debugging.
• Used Alfresco (CMS) for content editing and publishing.
• Used SQL Queries to pull data from the Database to create test data.
• Used SQL Queries to validate the test data and verify the information matches the database and UI.

QA Analyst

Confidential, FORT WASHINGTON, PA

Environment: Windows NT/XP, MS.net, MS SQL Server, Oracle, Quality Center.

Responsibilities:

• Used Formic Software for EDC (Electronic Data Capture) Testing. This product provides automated extraction of data from the patient electronic health record for reporting quality of care.
• Used agile methodology to perform database testing.
• Reported metrics to CMS (Centers for Medicare and Medicaid Services).
• Tested web services manually & checked logs.
• Tested web sites using manual and automated techniques.
• Tested business logic using complex database queries.
• Reported defects in Defect Tracker.
• Provided daily/weekly testing status to Project Team.
• Coordinated testing activities across multiple applications and application teams.
• Worked with the project team to define, write, review and sign off the Test Plan/Test Strategy.
• Ensured environment readiness for test execution.
• Coached and mentored other team members.
• Participated in accurately analyzing and providing testing estimates.

Sr. QA Analyst

Confidential, WILLMINGTON DE

Responsibilities:

• Adhered to and assured that the team followed Agile methodology.
• Established QA standards and Process.
• Managed testing issues and tasks using Scrum Works.
• Managed Test cycle plans and detailed work plans using MS Project 2000.
• Created Test cases and tracked bugs using Bugzilla.
• Coordinated with business analysts, DBA group, UNIX admin and developers daily to provide a stable system.
• Implementing clear communication channels for reporting testing results, issues, project status, ensure test reports are prepared and shared as part of test closure. Interfacing with business customers and management at all levels.
• Performed backend testing by using SQL in SQL Server 2005.
• Handled and communicated with offshore resources.
• Leading and guiding the development of test documentation when required, including the creation, maintenance and review of test plans, test cases and test results.

Mobile Apps Tester

Confidential - AUSTIN, TX

Environment: Windows NT/XP, MS.net, MS SQL Server, MS.net framework.

Responsibilities:

• Used Agile Methodology to perform testing on mobile applications.
• Participated in sprint planning meeting to understand the goals.
• Participated in daily scrum meetings to discuss defects & tasks.
• Conducted meetings with scrum master & developers to discuss the issues in the application to solve them quickly.
• Wrote test cases based on the application requirement.
• Understood the functionality of the application & testing methods.
• Performed preloaded apps testing in blackberry applications on RIM platform.
• Worked on testing several mobile-based applications.
• Performed compatibility testing for browsers such as IE.
• Performed load testing for the application for peak usage period.
• Performed Ad Hoc testing on multiple applications.
• Involved in the review of requirements with functional manager and technical specialists of the application.
• Involved in System testing and integration testing of products.
• Performed functional, regression, sanity and system testing on different applications.
• Used Quality Center for tracking, reporting and analyzing bugs as well as writing and executing test cases.

QA Analyst

Confidential, MELVERN, PA

Environment: Mercury Quality Center, Rational Clear Case, Caliber, Rational Clear Quest.

Responsibilities:

• Analyzed business requirement with project and business team.
• Followed Waterfall methodology for achievement of testing objectives.
• Participated in meetings for the review of requirements with BA, development and business.
• Applied strong organizational, time management skills for assurance of project deliverables in a timely manner.
• Prepared test cases on the bases of business requirements.
• Prepared test plan based on timeline and strategy discussed with the team for Soarian clinical system.
• Performed system testing of Soarian Clinical Application for C5 and JDI modules.
• Executed regression test cases for Soarian Clinical Application.
• Executed smoke test for new builds from development for major functionalities validation.
• Performed security testing for QA test the application for different sets of data.
• Used clear quest for bug reporting, analysis and tracking.
• Supported User Acceptance Testing for business team.
• Participated in production validation for release C5 and JDI
• Prepared test summary report after production based on QA artifacts.

Jr. QA Analyst

Confidential, NEW YORK CITY, NY

Environment: Rational Clear Quest, Windows NT/XP/2000, MS PowerPoint.

Responsibilities:

• Wrote Test Plan and Test Cases according to the business specifications.
• Implemented the SDLC for the testing life cycle and followed the Standards process in the application.
• Excellent understanding of QA methodology and Defect Life Cycle.
• CreatedElectronic payment processingtest cases and executed them.
• Involved in the review of requirements with functional manager and technical specialists of the application.
• CreatedStatement Processingtest scripts and executed the workflows manually.
• Createdmonth-end balanceprocessing test scripts and executed them manually.
• Prepared Test Cases and Test Plan based on Business Line Functional requirements.
• Involved in the Manual Testing to check some aspects of the application.
• Developed baseline scripts for testing the future release of the web application using Rational Team Test.
• Excellent understanding of Rational Clear Case.
• Conducted functional testing of the user interface during the various phases of the application using Rational Robot.
• Performed Black Box Testing, System Testing, Data Driven Testing, and Regressing Testing.