Assistant Project Manager / Administrative Assistant Resume Staten Island, NY - Hire IT People

Objective

Seeking a position where I can utilize my skills and experience with the potential to grow within the company.

PROFESSIONAL EXPERIENCE

Assistant Project Manager / Administrative Assistant

Confidential, Staten Island, NY

Responsibilities:

Responsible for compiling the proper documentation to clear any and all Non - Compliance Reports.
Assisted field superintendents in gathering the documents needed to open and close job sites (permits, safety binders, caution signs, etc.)
Submitted requests for information (with any supporting data) as needed in order to continue making forward progress with our projects.
Created and maintained spreadsheets to help track the dates that our requests were submitted and when answers were received.
Responsible for submitting and tracking delay forms.

Office Manager / Assistant Project Manager

Confidential, New York, NY

Responsibilities:

Responsible for timely filing completed requests as may be required under state law or regulation (various permits and mitigations).
Prepare operational reports and schedules to ensure efficiency of our sub contractors.
Co-ordinate office staff and site superintendant activities to ensure maximum efficiency
Monitor and record hours worked including overtime.
Support the Project Manager, Superintendents and Subcontractors for successful project delivery

Case Manager

Confidential, Staten Island, NY

Responsibilities:

Managed upwards of 30 individual cases.
Aided in the intake process of applicants seeking assistance with disaster relief.
Made sure that every application had the necessary paperwork in the correct order.
Partnered with third party companies who assisted with certain steps of the reimbursement or repair process.

Store Manager

Confidential, Staten Island, NY

Responsibilities:

Helped to open and run 2 of the company’s most profitable and successful stores date.
Implemented company programs by developing action plans and directly motivating and instructing the stores team to meet operational objectives.
Utilized and demonstrated effective management principles and practices to create and maintain a successful store team resulting in an environment where all employees are valued and respected.
Regularly used discretion in accessing external resources to support store operations and execute district and regional initiatives.

Store Manager

Confidential, Staten Island, NY

Responsibilities:

Oversee and provide effective training & development for all co-workers in the store.
Monitor, and achieve planned results for profits for the store by effectively managing and directing store resources.
Manage and control all store expenses.
Provide leadership and management to ensure all stores’ merchandising, cleanliness, and overall appearance present the best possible appearance to the customer.
Protect company assets through expense management, overseeing and controlling inventory.
Oversee and follow up on timely staffing of assigned store (including recruiting, interviewing, and hiring coworkers for assigned store).

Customer Service Representative

Confidential, Staten Island, NY

Responsibilities:

Update customers with their current account information.
Demonstrated good organizational and time management skills.
Advertise new plans and special company promotions they are eligible for.
Experience doing data entry.
Operated various office equipment including copy machine, fax machine, multi-line phone, postage machine and calculator.
Typed detailed notes in customer files, keeping other representatives up to date with the most current account information.
Resolved customer payment and over payment disputes.
Created new accounts for qualifying customers.
Processed payments via electronic check and credit card.
Assisted customers with updating account information.

Bridges and Tunnels Officer

Confidential, Staten Island, NY

Responsibilities: