Windows Systems Administrator Resume Profile

SUMMARY

Self-motivated Windows Systems Administrator with a strong technical background in configuring, maintaining and deploying Windows 2003 / 2008R2 Servers in an enterprise corporate environment both physical and virtual. Able to work independently or as part of a team to provide timely technical solutions and customer support.

TECHNICAL SKILLS

Operating Systems	Windows Server 2000 / 2003 / 2008R2, Windows XP, Vista / 7, IBM OS/2, UNIX
Hardware	HP / Compaq Proliant Servers, NCR Servers, Qlogic / Emulex HBA's HP Array Controllers, IBM xSeries
Software	Active Directory, Double-Take Availability, Double-RecoverNow, VMWare vSphere Client, Symantec / Veritas NetBackup Client, Backup Exec and Storage Foundation 5.1 for Windows, Exchange 5.5, HP Insight Manager, Microsoft Office, VB and Command Line Scripting
Networking	DNS, WINS, DHCP, TCPIP, SMTP

PROFESSIONAL EXPERIENCE

Confidential

Windows Systems Administrator,

Provide best in class customer server support on HP / Compaq / IBM xSeries servers running Windows Server 2000 / 2003 / 2008R2. Configure IBM / HP / Compaq Proliant servers utilizing all Raid levels and network teaming for fault tolerance. Implement Windows cluster servers providing an HA solution. Troubleshoot hardware, software and infrastructure issues. Maintain and schedule backups on remote office servers. Utilize Remedy to track customer requests and technical issues. Maintain server inventory accuracy through the use of the Asset Inventory Repository.
Provide 7x24 support for Level 1 support team.
Utilize Remedy for Service Requests and Incident handling.
Create and update technical documentation for software and hardware installations ensuring standard configurations across all servers.
Manager Users, Groups and Computer Accounts using Active Directory Users and Computers.
Create and update server images with WAIK to ensure standard software configurations allowing for timely server deployments.
Utilize HP Insight Manager to proactively monitor servers for potential and current hardware issues.
Utilize Shavlik Netchk to test / deploy new Microsoft security patches and coordinate with client ensuring minimal down time.
Test, deploy and document Double-Take Availability / RecoverNow installations that provided client a Disaster Recovery Solution for survival critical applications across 2 Datacenters.
Perform Quarterly DR failover tests to ensure clients infrastructure is DR ready.
Implement Windows Clustering for High Availability Solutions.
Coordinated NetBackup Client upgrade for server environment of approximately 3000 servers using scheduled upgrade scripts during non-business hours.
Coordinated server relocations from Simsbury Datacenter to Hartford Datacenter with no loss of service.
Utilize Change Management process to ensure client awareness of changes to the server environment.
Configure and Manage SAN storage attached to Windows Servers.
Backup Servers utilizing Veritas NetBackup or Backup Exec.

Confidential

Hardware - Team Lead

Tested new hardware, updated drivers on Compaq Proliant and HP NetServer servers ensuring standards across all platforms.
Created technical documentation for software and hardware installations to ensure standards across all server configurations.
Collaborated with hardware vendor to identify failed components and successfully resolved hardware issues.
Provided Hardware support to on-call staff.

Server Deployment - Team Lead

Tested / configured Compaq Proliant ML530 / ML370 / ML370G2 servers, including Raid levels 1, 5 and 0 1 using Smart Array 5302 / 5304 controllers, network teaming. Installed Windows NT4.0 or Windows 2000 based on servers function Domain Controller / Member Server . Applied Service Packs, Security Patches, Resource Kits and other utilities. Installed Exchange Server 5.5 along with applicable service packs. Utilized Compaq SmartStart Scripting tool to perform unattended installations of Windows 2000 and Windows NT 4.0 on Compaq ML530 / DL580 / ML370 servers.
Created / updated standard build document for each server configuration ensuring each server met required specifications for both hardware and installed software.
Coordinated installation and configuration of Compaq Proliant servers in worldwide locations for use within Lucent infrastructure, collaborated with local site contact to ensure that LAN, Power and Space requirements were available for server installation.
Created unattended installation scripts utilizing Compaq SmartStart Scripting toolkit that reduced server build time considerably and ensured a standard configuration within environment.

Backup Team Lead

Maintained / scheduled backups across Enterprise for Lucent. Performed testing on patches and new releases of Veritas Backup Exec software. Monitored / configured backups across WAN for Exchange environment.

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