Scrum Master Resume
SUMMARY
- Overall 19+ years of in Information Technology with 11+ years of Scrum Master, Project and Program Management this includes 8+ years of experience as a Technology Contributor in J2EE and Mobile.
- Managed both onsite and offshore projects including all phases of SDLC, Agile Scrum viz., Requirement gathering, Design, Development, Testing, multi - site rollout and support.
- Extensive experience in business process in Finance, Insurance, Healthcare and Telecom domain
- Expertise in directing and contributing sophisticated projects in Java/J2EE platform and Mobile Technologies.
- Identify and define the appropriate technology stack and tools for development as per the proposed design.
- Experienced Scrum Master, Project and Program management and review engagements, with an ability to recognize business objectives, foresee solutions, develop approaches, estimate resource and execute projects on time and within Cost &budget.
- Expert at Revenue Forecasting, Opportunity/Pipeline management, Resource planning and projection.
- Experience in Business Continuity and Disaster Recovery
- Expertise in ISO, CMMi level 5 Quality process and documentation
- Skilled in evangelizing company product and services to present and prospective customer to expand existing accounts.
- Excellent analytical, communication, management and interpersonal skills.
- Customer centric with excellent leadership, interpersonal and problem solving skill.
- Certified Scrum Master (CSM) from Scrum Alliance.
- Practiced ITIL as part of the delivery responsibilities in multiple projects
- PMP trained and certification is progress.
- Experienced Agile Scrum project execution experience as Scrum Master for more than 4 years
- Excellent in agile principles are adhered to &Agile Scrum ceremonies are as per sprints life cycle.
- Strong experience in executing application development, maintenance and infrastructure projects involving multi-site, multi-currency and diversified technologies.
- Experienced in Development Teams are practicing core agile principles of collaboration, prioritization, team accountability and visibility.
- Handled day-to-day activities of project management including Project Coordination, Status Tracking and Review, Project Communication and Reporting, Execution of deliverables and Controlling time and cost.
- Extensive experience in business process in Finance, Insurance and Telecom domain.
- Handled a team of 75 peak size in an onsite / offshore model and reported to the P&L Heads of the employer and client organization
- Handled multiple customers of multiple geographies in parallel and managed all their Time, Cost and Quality efficiently.
- Handled Escalations from customer and managed internally to avoid any Non-Compliance within the employer’s organization.
TECHNICAL SKILLS
- Java
- J2EE
- ESB
- ETL
- EJB
- Servlets
- JDBC
- JSP
- Web logic
- Jboss
- HTML
- ASP
- OSGi and AXIS.
- C
- C++
- SQL.
- IOS
- WAP
- WML
- PTF
- JTF.J2ME
- Palm Os
- Pocket PC
- Symbian
- Brew.
- Oracle 9i/8i/10g/11g
- SQL Developer
- MYSql
- TOAD.
- Rational Rose
- CVS
- SVN (SubVersion)
- PVCS
- Visual Source Safe (VSS)
- Rational ClearCase.Isolve
- Bugzilla and and BMC Remedy.
- Microsoft Project
- Turbo project
- JIRA
- Rally
- SharePoint
- Planview iPlan.
- Octopus
- Microsoft Office & Visio 2003Windows NT/2000/XP
- UNIX
- Linux.
- Water Fall
- Feature Driven LifeCycle (FDLC)
- Agile Scrum & Kanban
PROFESSIONAL EXPERIENCE
Confidential
Scrum Master
Responsibilities:
- Strongly serving and supporting the Product team and Development Team in order to deliver value to product customers
- Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
- Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
Environment: J2EE, Spring Web Services, Mainframe, DB2, DROOLS, Maven & Hudson, Jira.
Confidential
Project Manager / Scrum Master
Responsibilities:
- E-Money Licensing - Global standardization project proposal study and Performed GAP analysis of requirements and provided recommendations for each incremental enhancements
- Transform the waterfall to Agile Scrum Methodology delivery model and reduced 15% delivery duration.
- Defined product backlog for Portal Application maintenance and enhancements existing E-Money applications along with product owner.
- Interaction with business user, process team, Infrastructure and inter-teams co-ordination.
Environment: J2EE, WCM Spring Web Services, Oracle, JUnit, DROOLS, Maven & Hudson,Jira.
Confidential
Sr.Project Manager / Scrum Master
Responsibilities:
- Handled critical impediments and focused on the sprint goal during the sprint execution cycle,
- Interaction with business user, central design team, development team, testing team, process team, Infrastructure and inter-teams co-ordination.
- Effectively solved issues at risk, dependency and assumption management through internal tools.
- Member of W & G design solution forum and contribute suggestions on Non functional and new requirements in Scrum of Scrum Master meetings.
- Provided an alternative business solution to avoid time and effort loss and saved $2.5 million.
- Interacted with IBM Infrastructure team and guided the environment setup solutions.
Environment: J2EE, Web services (SOAP), Web Portal, WCM, ETL, ESB, Oracle, IBM Webpshare, Jira and SharePoint
Confidential
Group Project Manager / Scrum Master
Responsibilities:
- Facilitate to defined clear product backlog and Sprint backlog with priority task list along with Product Owners for various countries.
- Coach and assisting the entire team of 70+ professionals to achieve project/product goal.
- Prepared and Conduct weekly, monthly and steering committee meeting with each county business and IT team.
- Review current Business structures or environment and propose innovative, cost-effective and efficient IT solutions.
- Identify Non-functional requirements and define in details with help of COPARIS framework. COPARIS is a framework standard to identify and define Non-functional requirements.
- Involved in architecture and design discussions. Contributed in Mobile Framework, Middleware and Database solutions.
- Understand down and upstream systems and prepared integration strategy document with deployment solutions.
- Setup new Infrastructure Support team(s) as part of the roll out responsibilities for each geographical site and managed them on an ongoing basis - as per ITIL standards / recommendations.
- Gained good knowledge in sales Platform and applicability of solutions that was developed in Mobile & Web Technology.
- Set right expectation and appropriate SLA's by analyzing current performance of reports and the dependency from upstream.
- Stabilized the application by identifying bottle-necks solutions to solve them, prioritizing, planning and executing the solutions.
- Received Chairman’s award for best initiative on mobile and web solutions for the organization.
Environment: Plan View, Rally, Octopus, Java, J2EE, Spring Web Services, Dozer, IOS 5.0/6.0.Xcode 4.5, JAXB, JUnit, DROOLS, Maven &Hudson, VSS and iSlove.
Confidential
Sr.Project Manager
Responsibilities:
- Setup and Manage Offshore & Near shore offshore development center (ODC's).
- Manage (Client/near shore/offshore team members) development team.
- Effective client & Team management.
- Ensuring projects are conducted in compliance with applicable government and regulatory procedures.
- Establishing strong working relationships with clients.
- Proactive activities carried out during SandyStorm and helped their BAU work continue without any issues.
- Received highest twice highest customer ratings.
- Received Konark (highest/prestigious in Confidential ) and Qphoria (Process related) award for better management of accounts and Highest Customer Satisfactions.
Environment: J2EE, Struts, Spring, Web services, IBATIS, Oracle & IBM Web sphere.
Confidential
Sr.Project Manager
Responsibilities:
- Contest Management System (CMS) is a web-based system to runs the contests for sales staff & defines incentives for them based on sales achieved.
- Advisor and Sales dashboard application helps to Collecting UM and advisors related data from different systems and highlighting the opportunities and month performance for the UM, track the Advisor Induction Process and the planning for the advisors
- Flexi Insta insurance helps the customer to buy insurance online. There are buy online or sell online as source to buy policy. The flexi module helps Confidential Prudential to define a product in 2/3 days time frame without doing the code change. As the online insurance application will be configured through the back office configuration module, this configuration module is highly scalable and flexible application which facilitates the Confidential Prudential to customize/Configure a new product without any code change
- Medical Atomization Requirements Systems (MARS) to do the Medical Underwriting and Financial Underwriting.
- Understand customers, customer business landscape and infrastructure.
- Converted customer business requirements into technical solutions.
- Proactively setup discussion with interface teams and finalize request/response for handshake between application and interface systems.
- Award received for outstanding contribution in making CMS a Success.
- Flexi Insta insure helped Confidential Prudential to be recognized as Market Leaders generating a 100 Core Mark.
- Felxi Insta insure application architecture Innovation from Insta Insure has been awarded by FIIA in recognition for space of Design and Architecture.
- All Confidential Prudential projects received highest customer feedback including hat-rick highest ratings (5/5.)
- Received Qphoria (Process related) award for better management of accounts, Best estimation approach, Highest Customer Satisfactions.
Environment: J2EE, JSP, Web service. Struts 1.1, Spring, Hibernate, XML and XSL Oracle 10g, Web logic 8.1, Visual Source Safe
Confidential
Sr.Project Manager
Responsibilities:
- Managing the team and interacting with the onsite co-coordinator to understand their business process, finalize the product customizations, also coordinate with the offshore product team to customize relevant product components, and then ensure their successful deployment at Confidential .
- Manual process has been automated and reduced verification and validation time from a week to a day.
- Provided database migrated solution in SQL database to migrate existing customer data into new system. It helped to reduced process time from 30 days to 1 day.
Environment: Dot Net Frame Work 2.0, SQL Server 2000/2005, IIS, Visual Studio, and Visual Source Safe.