Summary

Confidential

• Results-driven information technology executive with proven record of success in developing and executing strategies to promote organizational growth, infrastructure stability, and optimal utilization of technology in domestic and international companies. Experienced in team building and working with business leaders to align IT activities with business goals. Recognized as a leader with strong planning, organizational, implementation, and people skills.
• Offers 20 years of experience in designing, building, managing, and supporting enterprise network infrastructure and services. Develops and deploys high-performing local and wide area networks along with on-site and remote accessibility for national and international locations. Coordinates multiple priorities concurrently to facilitate corporate or customer goals.
• Holds a Top Secret security clearance

Areas Expertise

• LAN/WAN Design-Management Data Center Operations Systems Administration
• Software Management Help Desk Operations Systems Installation
• Project Management Quality Assurance Technical Support

Key Projects

• Designed a LAN, server, and firewall infrastructure with 99.99 uptime and high levels of security.
• Virtualized Server farm utilizing VM Ware servers Bank of Japan's Business Continuity project
• Virtualized Server farm utilizing HyperV and replicate SAN content to DR facility
• Designed and installed a hybrid Digital - IP Phone system with integrated Unified Communications and Video Telephony capability
• Moved a MIS operation between New York City and Norfolk, Virginia with minimal disruption.
• Implemented Windows AD infrastructure between the United States and 44 countries globally.
• Established two disaster recovery sites for an International operation center in the United States.
• Saved 500K annually by replacing lease lines with local internet access across four countries.
• Developed a centralized technical support organization reducing issue response and resolution time.

Career Profile

Confidential

Information Technology Director

• Designs and implements LANs, WANs, and VPN connectivity between corporate and branch offices spanning five continents. Implemented MS Exchange Server system for SOS International LLC. Global operations. Plans and builds hands on the enterprise network infrastructure and security to support company growth. Manages Help Desk Operations, Network Management and Software Development teams team of 10 Engineers , supporting 900 agents worldwide and resolves escalated issues if necessary.
• Supports Linux and Windows servers and workstations
• Designs, implements, manages collocation facility network and VLANs to host SOSi LLC. International Program's Servers and Applications Savvis, Reston, VA and WA, DC
• Exercises staff oversight to ensure new operations plans, policies, procedures, and transition/migration plans are consistent with the overall company goals and objectives. Anticipates future network needs, identifies proactive solutions to satisfy needs in coordination with corporate leadership.
• Maintains Systems and Networks health utilizing advanced monitoring tools
• Manages IT Budget and compliance and holds responsibility for capacity planning and scheduling vendor negotiations related to IT as well as IT staffing and budgeting projections on a company-wide basis. Researches, maintains Service Level Agreements with Vendors and Providers

Confidential

Project Manager / Senior Network Engineer

Consulted on continuous infrastructure development. Designed, implemented, and supported WANs, LANs, firewalls, databases, websites, Data Centers and e-mail systems of different clients. Administered software, systems, and networks.

Confidential

Managed the replacement and upgrade of 1,500 desktops in corporate and branch locations. Design and support the creation of disaster recovery site hosting and virtualization of 2000 financial applications Data Center Exodus Communications, NJ USA

Confidential

Moved an MIS operation between New York City and Norfolk, Virginia with minimal disruption. 900 employees Design and implemented Data Center to support International operation including: Implemented Windows AD infrastructure between the United States and 44 countries globally. Implemented IP telephony globally. Established WAN connectivity using load balancing satellite and redundant T1 lines. Installed monitoring software to facilitate site performance and availability. Install NEC Legacy Alpha Servers Unix OS

Confidential

Implemented Internet access and IP telephony for 12 floors of office space with 60 business offices. Established LAN and WAN connectivity using satellite dish and redundant T1 lines. Installed monitoring software to facilitate site performance and availability.

Confidential

Installed DNS and DHCP for 20 domains running on Windows 2000 and UNIX platforms. Established remote access using Cisco VPN client and RSA authentication. Constructed the secure wireless network and backup strategy. Administered software, systems, and networks.

Confidential

Coordinated the migration of 50 workstations between New York City and Parsippany, New Jersey while managing a full production operation. Directed the implementation of a redundant gigabit Ethernet LAN backbone with 100/1000 Mbps to desktops, Cisco IP phones, and a call center. Installed Windows 2000 AD, DNS/DHCP servers, Internet access, IP addressing schemes, and VLANs.

Designed Data Center LAN on COLOTRAQ collocation to host 25 servers

SIPA Press

Confidential

Configured LAN and WAN VPN between the New York office and corporate headquarters in Paris.

Confidential

Built WebSweeper gateways for web-surfing control. Upgraded MailSweeper servers with anti-spam and anti-virus scanner services.

Confidential

Developed a disaster recovery site along with the planning and support of critical business applications.

Confidential

Maintained 250 workstations, servers, and printers. Installed MS-SMS server and SQL 2K database.

Confidential

International Network Operations Manager

Designed, implemented, and managed international network connectivity and security between the United States and five Asian countries. Planned and built Internet, DNS/DHCP, LAN, VLAN, wireless, and IP addressing schemes. Administered domain controllers and a Windows 2000 domain forest and trees.

Confidential

Information Technology Manager

Upgraded and managed LAN infrastructure along with file, application, and e-mail servers. Designed and deployed an e-commerce site internally and externally. Implemented an enterprise backup solution.

Confidential

Help Desk Manager / Senior Network Administrator

Supervised a data network team, comprising of six engineers handling the design, operation, and administration of department LANs. Performed maintenance checkups for Windows NT 4.0 services, including file, print, and web intranet servers. Managed remote access connectivity and IP address space.

Confidential

International Technical Support Specialist

Responded to technical questions regarding the company's software protection products via telephone and e-mail supported local and international distributors. Served as the primary contact and support person for packages after migrations and upgrades. Verified system compatibility and software configuration.

Confidential

Technical Education Specialist

Delivered systems overview and functionality training to corporate staff on Maestro software, Microsoft Office, Corel WordPerfect, FileMaker Pro, and Qwiz HelpDesk. Installed Windows 95 on workstations and set up access and printing services. Maintained electronic attendance control and payroll systems for employees. Generated and updated electronic reports. Archived data in a databank of 120 clients.

Confidential

Computer System Administrator

Designed the computer database and performed routine maintenance. Controlled electronic document processing and archiving. Configured workstations for LAN connectivity. Administered end-user support of Microsoft Windows 3.1, Works, and Word Novell NetWare 2.5 DOS and Winfax.