SUMMARY

• Systems Analyst/Scrum Master with over 8+ years of experience in the Information Technology Industry, Business process analysis/modelling.4+ years of experience as a Scrum Master and 1+ year as an Agile Team Coach.
• Hands on Experience with Scrum, Kanban and Scaling Agile practices, specifically using the Scaled Agile Framework (SAFe).
• Manage, organize and facilitate project planning, daily stand - ups, product backlog grooming, design reviews, retrospectives, sprint planning and other Scrum-related activities.
• Help Teams in creating an environment conducive to discovery, achievement, inclusion, group sharing and flexibility as an Agile Team Coach.
• Developed monthly reports that aggregated data from the Agile management system (Jira) and the Program / Project Cost management system (Plan View). Enabling visibility and transparency between performance and cost on a daily basis. Earned Value / Planned Value metrics. (Agile projects)
• Organize and prepare project level communications, weekly and monthly financials and cross functional dependency reports for key stakeholders, product owners and leadership.
• Knowledge on Project management - ability to manage timelines, people, cost, and risks for projects.
• Participated in and organized the PI planning Session.
• Actively participated in Lean Coffees, Bi-Weekly Community of practice sessions.
• Practiced Kanban, Scrum and SAFe methodologies and documented many Agile Documents for various companies and acted as a Trainer.
• Expertise in design and review of various documents including the Software Requirement Specification (SRS), Business Requirements Document (BRD), Use Case Specifications (UCS), Functional Specification Document (FSD) and the Requirement Traceability Matrix (RTM).
• Experience in facilitating Joint Application Development (JAD) sessions with IT team, Requirement gathering interviews with a wide group of users both internal and outside vendors, Brainstorm sessions and Requirement Workshops.
• Competent in creating UML Diagrams including Use Case Diagrams, Activity Diagram, Sequence Diagram and Class Diagrams.
• Proficient in conducting GAP Analysis of AS-IS and TO-BE systems, SWOT Analysis, Impact analysis and worked with Project Managers to prepare Risk analysis documents.
• Ability to adapt quickly to challenges and changing environment. Adept at multitasking various tasks at one time.
• Excellent verbal/written communication skills and strong analytical abilities, and can perform well both independently and as a team player.

TECHNICAL SKILLS

Agile Tools: Jira, Rally, Version One, Confluence

Business Skills: Defining Business Requirements, Business Process Analysis & Reengineering, Use Case Modeling, RAD Sessions, JAD Sessions, Requirements Workshops, Brainstorming, Gap Analysis, SWOT Analysis, Data Analysis, Impact analysis.

Database: IBM DB2, Microsoft SQL Server 2008/12, PL/SQL

Web Servers and Application Servers: Apache, IBM HTTP (7.0/6.1/6.0) Server, WebSphere Portal Server 7.0/6. X, IBM WebSphere Application Server 5.x, 6.x, 7.x.

Protocols: TCP/IP, HTTP/HTTPS, LDAP, (S)FTP, SMTP, NFS, DHCP

Operating Systems: Unix, Red hat Linux 9, HP-UX 11i, AIX 4.3.3, Win NT/XP

Scripting: JACL, Jython, Perl, Java script, Shell scripts

Networking: TCP/IP, DNS, LAN, WAN, SMTP, HTTP, SSH

Languages and Scripts: Java, SQL, HTML, XML, CSS, ANT, wsadmin, Shell scripting

PROFESSIONAL EXPERIENCE

Confidential, Hartford, CT

Scrum Master/Team Coach

Responsibilities:

• Coached Scrum teams on the Scrum process.
• Facilitated Teams to Adopt with Scrum Guidelines and Principles.
• Assisted SDLC Change throughout the Agency.
• Assisted Product Owners in writing stories and managed their expectations of the team.
• Actively contributed to the organization’s Agile and Lean Community by authoring guidance on normalized sizing guidance, effective capability, feature and user story writing and sizing, IP sprints and Acceptance Test Driven Delivery.
• Worked with Teams to identify middle management metrics and helped in creating Metrics Dashboards and components associated to the Rally Tool.
• Directed the teams towards achieving the goal and also shielded them from external interference so that the high priority deliverables are not hampered.
• Provided technical advisory to teams with application dependencies so as their components run in compliance to the business.
• Facilitated Sprint Planning, where goals were set and commitments were agreed upon by the team.
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Facilitated Sprint Review, where the deliverables were presented to the product owner via demo, to be either accepted or rejected.
• Held Sprint Retrospectives, where the teams went through an, inspect and adapt process to identify modifications that they would like to implement (identifying what did and didn't work for them).
• Advise agency in bringing in innovative tools or resources that are compatible to the present running application.
• Worked with executive management on various planning and strategic initiatives.
• Participated in 2-day PI Planning Session.

Environment: SAFe/Agile, MS Word, MS Excel, MS Outlook, SharePoint 2013, Cisco Jabber, Rally, IBM WebSphere 7.x, IBM HTTP Server 7.0, DB2, Apache HTTP Server 2.x, WebSphere MQ 6.0, JAVA, J2EE, XML, JDBC, JACL, JYTHON, LDAP, ANT.

Confidential, Seattle, WA

Scrum Master

Responsibilities:

• Acted as a Scrum Master for high performing development team having internal and external resources.
• Used SCRUM / Agile management framework for software development.
• Acted as a Scrum Master by creating the Sprint backlogs, organizing and conducting Sprint planning meeting and Daily Standup Meeting.
• Supported the Product Owner, especially with respect to grooming and maintaining the Product backlog.
• Guiding the team in self-organizing the tasks and filled the intentional gaps in the Agile Framework.
• Made sure that the scrum team was clear off any Impediments and made sure that the team maintained the required velocity.
• Managed multiple projects to design, development, and implement over 30 unique interfaces between multiple service providers and the organization.
• Communicated the progress to senior management through Burn Down Charts. Monitored the Quality thru metrics and mentored team thru the project management processes.
• Acted as a Scrum Master for high performing development team having internal and external resources.
• Trained team members in Agile / SCRUM methodology.
• Ensured cross-team coordination by participating in Scrum of Scrums.
• Used Kanban methodology to manage the Production Support team.
• Facilitated Release planning with cross functional teams so that all the builds release according to the business directives.
• Created and maintained Release Notes.
• Facilitate resolution of issues during deployment and escalate issues where necessary.
• Responsible to continually improve change/release processes hence to proactively minimize change-related risks.
• Responsible to maintain RFC\'s and make sure the processes adhere to Change/Release management standards
• Managed resource allocation with the help of directors/managers.
• Partnered with the business stakeholders, product owners, users to identify their requirements (features), produced detailed specifications (user stories), and planned the project deliverables with the Software Development Team. (Program level planning)
• Worked with executive management on various planning and strategic initiatives.
• Participated in quarterly 2-day PI Planning Sessions.

Environment: AGILE, SCRUM, KANBAN, SAFe, MS Visio, MS Access, MS Word, MS Excel, MS SQL Server 2008, Microsoft SharePoint, Green Hopper JIRA, Requisite Pro, TABLEAU, HP ALM.

Confidential, Detroit, MI

UAT Analyst/Scrum Master

Responsibilities:

• Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Empowered teams to self-organize and grow cross-functionality.
• Worked with Product owners to help them with prioritizing and maintain product backlog.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Tracked and managed sprint backlog, burn-down metrics, velocity, and task break-down.
• Manage the lifecycle of code development, from iteration zero to sprints to deployment.
• Proactively identify impediments and quickly resolved them using network of peers and formal channels.
• Organized Scrum of Scrums between multiple teams.
• Reviewed Business Requirements, User Acceptance Test Strategy and Test Plan
• Prepared test cases and Updated Existing Test Cases with latest changes and created new as required.
• Documented the requirements using Microsoft Word templates.
• Used IBM Rational DOORs for maintaining baseline versions and change requests.
• Performed User Acceptance testing.
• Analyzed business requirements and use cases to identify and report any gaps.
• Defined high-level Test Scenarios and detailed Test Cases based on Business Requirements, Use Cases and Wireframes.
• Participated in peer review meetings to analyze System Testing test cases and test data variations.
• Worked closely with Business Users, SMEs to capture business critical scenarios and incorporated them as test cases.
• Reviewed Test Cases along with Test Data variations with Business Users, Stakeholders, BusinessAnalyst, SystemAnalystsand team members to ensure complete test scenario coverage, capture inputs/feedback and update Test Cases and Test Data.
• Provided unambiguous, clear, detailed documentation of the defect with steps to reproduce for the programmers/developers to find code fixes.
• Use HP ALM to export test cases, test results and generate reports for status meetings with Business Users.

Environment: Scrum, Atlassian Jira, MS Office Suite, Rally, Quality Center, IBM Lotus Notes, MS SQL Server 2008, Microsoft SharePoint. HP ALM, IBM Rational Doors, DB2, Web Logic Server, JAVA, XML Spy

Confidential, Bloomington, IL

Business Analyst

Responsibilities:

• Conducted Business needs analysis and assisted the Project Manager in defining high level scope for the project proposals and created Scope Definition Document.
• Facilitated questionnaire sessions to identify business rules, requirements and documented them in a format that can be reviewed and understood by both the business users and technical team.
• Conducted Interviews with key Business Users to collect requirement and business process information and also performed Benchmarking Activities to identify best practices.
• Was responsible for creating and reviewing Business requirements, project schedules and documentation.
• Worked with project team to identify and map detailed current processes, identify gaps and failure points, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives.
• Developed a high-level project plan using MS Project.
• Used MS Visio to create business process flowcharts and workflow diagrams.
• Conducted GAP Analysis of AS-IS and TO-BE systems, SWOT Analysis, Impact analysis and worked with Project Managers to prepare Risk analysis documents.
• Performed UAT (User Acceptance Testing).
• Used Rational Rose to generate various UML Diagrams.
• Designed and implemented Basic SQL queries for QA testing and report / data validation.
• Involved in incident reporting and change and configuration management procedures using Clear Case.
• Wrote test cases, test plans and test scripts for Manual and System Testing.
• Ensured that the modifications suggested by the users were incorporated in the application.

Environment: MS Project, MS Office Suite (Word, Excel, Access, Power Point, Outlook), MS Visio, SQL Server 2005, MS Visio, Clear Case, Crystal Reports, HPQC.

Confidential

Jr. Business Analyst/Project Coordinator

Responsibilities:

• Composed project documents for business requirements, Cost Benefit analyses, and Scope Definition. Managed end-to-end project life cycle, (initiation to implementation) utilizing management standards and methodologies.
• Primary responsibilities include performing requirements analysis and developing Detailed System Design (DSD) for the project.
• Generated Unified Modeling Language (UML) diagrams such as Activity, Class Diagrams, Sequence Diagrams and Workflow Diagram to demonstrate critical processes using MS Visio.
• Involved in maintaining the Requirements Traceability Matrix (RTM) across the deliverables for a project.
• Reviewed test cases and test procedure templates and guidelines to be used by the QA team.
• Authored progress reports and Submitted milestone reports on time to time bases to Project Manager
• Extensively Worked in Data Analysis, Data Requirement Analysis and Data Mapping for ETL process.
• Documented the day to day activities, procedures, policies and their limitations, to understand the existing process and find out the gaps.
• Formed a bridge between the Project Manager and different teams with effective Presentations.
• Coordinate between clients and development teams in order to better assist with development and implementation of projects.
• Oversee and maintain purchase orders, budgets, payroll, client invoices, contracts and jobsite productivity.
• Provided timely project status updates to the Project Manager.
• Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.
• Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.
• Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.
• Planned and facilitated project review meetings to expedite requirements and resolution of project issues.
• Guided the team on resource requirements, methodologies, tasks, dependencies, deliverables, risks, and other issues through the life of the project.

Environment: MS Project, MS Office Suite (Word, Excel, Access, Power Point, Outlook), Rational Rose, SQL Server 2000, Informatica, MS Visio.