Objective

• To obtain a challenging position in a high - quality environment where my resourceful experience and academic skills will add value to organizational operations.

SUMMARY

• Certified project management professional with 9 years of IT experience in Project Management and Quality Analysis with strong focus in Retail, Health care, insurance and Ecommerce domain.
• Proficiency and experience in establish project plan completion.
• Proactively taking initiatives to achieve result and perform duties effectively and efficiently.
• Adept communicator, strong interpersonal skills, proven ability to serve as liaison among business, technical team, end users and operations team. Ability to lead and handle projects independently.
• Experienced on Onsite -Offshore models. Participated in requirements gathering onsite and transferred the knowledge to offshore team. Worked in all areas of software life cycle. In depth knowledge in System Analysis, QA Testing, design, development and Implementation.
• Knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Team player with an excellent interpersonal, verbal and written communications skills, and ability to work well with a diverse team as well as ability to work independently and with minimal supervision.
• Results oriented, with an ability to work with aggressive timelines and deliverables and to see any assignment to successful completion within the established project schedule.

TECHNICAL SKILLS

Project Management tools: MS project and Excel.

Testing Tools: HP Quality Center10.00, Selenium 2.45.0

Bug Tracking Tools: Fogbugz, HP Quality Center/Test Director, Jira, Moovweb Jira and Remedy.

Packages: MS Visual studio, MS Office (MS-Word, MS-Excel, MS-Power Point, MS-Access.

Domain Experience: Retail, Insurance, Healthcare and Commerce Domain.

Browser: Firefox, Safari, Google Chrome, and IE.

Version Control (SCM): Git Hub and source tree.

Retail POS system: Shop X

PROFESSIONAL EXPERIENCE

Confidential - Philadelphia

PMO/ Project Manager

Responsibilities:

• Ensure compliance in operating procedures, policies and provide support to IT department objectives.
• Support projects teams in identifying and tailoring appropriate process for managing projects across the organizations as per key strategic business objective.
• Created and Managed Gate documents for Project Lifecycle. Trained/coach PM team members on project plan and on the Gate document procedure.
• Oversee changes to the project scope, project schedule and project cost using appropriate change management process to keep the project plan accurate.
• Ensuring quality deliverables are produced as planned.
• Evaluate the project plan, duration, objective and Business case as per business objective
• Support the team throughout project management lifecycle.
• Lead PMO meeting weekly to track project progress for approximately 40 projects.
• Track project progress and coordinate delivery dates for project Lifecycle.
• Oversaw financial controls focusing on monitoring recording and forecasting and budgeting of project expenses.
• Determined lessons learned through post-project reviews and integrated findings into program plan.
• Provide continuous support, guidance and direction to Project Managers for successful delivery of IT projects.
• Maintained documents on the Share point site to serve as artifacts repository.
• Consolidated project reporting and Gantt charts for weekly review by CIO and VP leadership team.

Confidential - Philadelphia

Project Manager

Responsibilities:

• Organizing “kick-off” meetings and regular status meetings for start of assigned projects, as required.
• For kick-off meetings, develop timeline schedule for all project components, and then review with team to define and assign responsibilities, deliverables and deadlines.
• For status meetings, develop and maintain project tracking reports for internal and external review; advising appropriate personnel on milestone deviations.
• Oversee trafficking of projects, communicating with cross functional teams as needed.
• Managing resources assigned to projects, escalating issues proactively to the resources to mitigate impact to project expectation.
• Share project deliverables and relevant information to internal team members including updates on project status and changes in scope of projects
• Complete quality reviews of project deliverables, ensuring applicability with project specifications and managed performance against expectations.
• Track project revenue and report/update accounting with new projects and allocation of funds.
• Reviewing SOW’s for completeness and relevance to project objectives.
• Shared responsibility to post and track digital components of project deliverables Used agile methodology for ecommerce related projects.

Confidential, Hamilton NJ

QA Analyst

Responsibilities:

• Demonstrated methodological, detail oriented and through approach towards testing the CYBER EMR application while adhering to compressed timelines.
• Discussions with Technical team to ensure client requirements are thoroughly scoped correctly in CYBER application.
• Tracking the Requirements Traceability Matrix (RTM) from Functional and Technical specifications to ensure that all the requirements are covered by the test cases.
• Tested the weekly batch schedule using SQL queries to verify the front-end data validates with the back-end data for SPC attachment for the waiver coverage for the youth.
• Tested the application for load and performance testing to check the responsiveness of the CYBER application.
• Updated regression test scripts and maintained track of the changes after new enhancements in the application through regression testing.
• Automated the Test Cases using Selenium WebDriver in Eclipse.
• Executed automated tests in appropriate test regions in support of unit, integration, functional, and regression testing using WebDriver.
• Tested the CYBER application for cross browser compatibility on IE, Mozilla and Fire fox.
• Tracked the progress of the defects till end of the defect life cycle, maintained the workflows and trail history of bugs through documentation and screen shots of Test evidence.
• Presentation of estimations on the progress of testing activities and gave feedback in the daily triage meetings.
• Prepared Test summary report and weekly reports submitted it to the QA manager.
• Document software defects and report defects to development team using a defect tracking tool Fog buzz.
• Identify and manage risks with timely reporting and escalations of such risks and issues to project Manager.

Confidential, NJ

QA Analyst

Responsibilities:

• Participated and initiated in team meetings with business Analyst and Developers on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.
• Preparation of the assigned test cases with help of extensive discussion with business users and Business Analyst to deliver best quality of test cases.
• Derived test scenarios from requirements document/ use cases.
• Interacted with business and checked if the test cases were complete enough to test the business functionality.
• Involved in performing regression testing and updating test scripts after every new build.
• Tested the Reports by executing SQL Queries for Database Testing to verify Data Validity, Data Integrity.
• Extensively used HP Quality Center' for creating tests cases, logging defects, reviewing, analyzing and comparing actual result to expected result as per BRD document.
• Involve in Modifications to existing manual test cases as per changes or enhancement in functionality of the application.
• Develop and maintain test plans, manual test cases for functionality, system testing, user acceptance testing.
• Involved in defect management by assigning defect severity and priority as per requirements.
• Lead the Medicaid upgrade project as key member of SQA team for the upgrade project.
• The upgrade project included Application fixes and addition of new functionality on Medicaid side and creation of new Medicaid reports.
• Based on the previous know how of the issues updated the test scripts in QC for point application fixes and reports and conducted regression testing for the same.
• Regression tested the application to ensure the new code did not break the functioning of existing features of the application and updated the Test scripts as required.
• Extensively supported UAT for Application fixes and testing reports using Access Reporting tool.
• Executed crucial role in SQA team by handling major deliverables including Quality Assurance test cases, identifying risks, scheduling time lines, Status reports, action plans and risk assessment.
• Excelled in documenting, and reporting bugs using Quality Center, error, issues with in the Model N Medicaid Application.

Confidential, Houston, TX

QA Analyst

Responsibilities:

• Involved in preparing Test Cases to ensure that testing can be implemented and executed against various releases.
• Extensively involved in Test Strategy creation, estimation, writing test cases and test execution.
• Execute test cases manually and provided feedback to the Team lead also linked the test cases and defects in Quality Center and generated reports.
• Tested different aspects of the application like Patient search, View benefits, and different permission levels to be able to view benefits data etc.
• Performed Backend Testing using SQL queries to validate the data in the database.
• Performed Functional, Regression and Smoke Tests on the new enhancements as added.
• Involved in Functional Testing, Interface Testing, Integration Testing, System Testing and Regression Testing.
• Used HP Quality Center (QC) for defect tracking, and the complete test management.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Involved in analyzing business requirements and writing assigned test cases as per module for EHR System.
• Performed Black Box Testing, end to end, positive and negative and regression testing manually.
• Developed Manual test cases of the complex parts of the application and also verified the functionality of the application using business requirements.
• Manually performed Regression testing, documented bugs and worked with development team to resolve issues.
• Performed Backend Testing by using SQL Queries for the purpose of database integrity.
• Modified previously existing test cases that were driven by the manual testing effort so that they are more appropriate for future automation testing.

Confidential

Software Tester

Responsibilities:

• Participated in daily requirements review sessions for each sprint and produced a real-time query log for each iteration.
• Participated in Iteration planning meetings to review functional backlog and prioritize with business user.
• Provided regular status updates to theQAmanager including progress reports with task dependencies.
• Wrote detailed test cases with full end to end path and expected outcome of various alternative scenarios.
• Conducted performance testing to monitor response time, throughput, load size and concurrency.
• Extensively used HP Quality Center to create test cases, map back to functional requirements and user requirements.
• Analyzed user requirements, Wireframes, functional design documents and technical specifications.
• Checked Database to determine successful transaction of test data from the application by establishing connectivity using SQL commands.
• Reported defects detected in application using HP Quality Center.
• Coordinated testing efforts with distributed onsite & offshore teams, to ensure the quality Enterprise Release.